BlueChip Financial

I made a payment with XXXX on XX/XX/year> of {$200.00} when I called in my payment in XX/XX/year> I talked to XXXX agent and he said in was in the process of being received but they didn't get the payment so now XXXX have my account owing {$1000.00} .. XXXX my loan was for {$600.00} with payments in the amount of {$200.00} their payment are scheduled for 10 months i think I am being overly charged i would like for my account to be corrected so I can resume my payments

Almost a year ago I was made aware of this particular loan. I believe it was for XXXX or a little more dollars with a payback of around XXXX {$7000.00} which we all know is a payday loan which I never took out. I never received any funds and this is not only my first payday loan that was taken out of my name but there was also another. I believe the companys name is XXXX XXXX XXXX The Other is with a company is called XXXX XXXX XXXX XXXX XXXX

I am filing a complaint regarding what appears to be a deceptive and potentially fraudulent attempt to collect a debt using intimidation and misrepresentation. On or about [ insert date you received the voicemail ], I received a voicemail from a caller identifying themselves as XXXX XXXX XXXX. The caller stated they were attempting to deliver legal documents and instructed me to call XXXX with a case number. The call appeared to originate from XXXX. The voicemail implied that legal action or service of process was imminent. However : The caller did not identify a legitimate company, creditor, or law firm. No written notice of a debt has been provided. The message appeared designed to intimidate me into returning the call under threat of legal action. The company name XXXX XXXX XXXX does not appear to correspond to any legitimate or verifiable business.…

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I took out a loan for an emergency medical treatment and upon making my second payment the interest rate is 460 %! My original amount was {$700.00} and Ive already made 2 payments of {$120.00} but my loan is now over {$800.00} due to the high interest rate and is predatory! Their website is making it very difficult to access for assistance offering little to no support. I need to lower the interest or end my loan because this is ridiculous!

The current APR is 490 %. In the state of Indiana, this is considered a predatory loan and to my understanding, is illegal and non-enforceable. The online portal has scant information, but I believe the original loan was for {$1500.00} plus a {$200.00} for " fees ''. I believe the loan was taken out XXXX months ago. I have delayed a payment already. I have tried to contact them via phone, but they do not pick up.

This complaint is a continuation of CFPB Complaint # XXXX. Since filing the original complaint, I have continued to receive calls from different phone numbers using the same location information script. A voicemail on XX/XX/year> was received from ( XXXX ) XXXX directing me to call back XXXX, which matches the callback number identified in my original complaint. This demonstrates continued harassment and number rotation after notice and request to cease contact.

I accepted a {$300.00} loan from XXXX XXXX XXXX as a direct deposit in mid XXXX. Now I keep getting scam calls and recently someone tried to make an authorized purchase with my bank card. I already call up my bank because a scammer pretend to be my bank then yesterday tried to use my card. At first I didn't worry about it because it went through my voice mail but the notification I got about my bank account made me think that my other personal information was leaked.

I took out a loan with XXXX without fully understanding the terms. I later realized that all my payments are being applied only to interest and none to the principal. This loan is abusive and predatory. Despite making payments, the principal balance is not reduced at all. I have revoked ACH authorization with my bank to stop further withdrawals. I am requesting : 1 ) A full review of my loan 2 ) Reduction or removal of excessive interest 3 ) A fair payoff amount that applies to principal 4 ) Written confirmation of loan resolution I believe this loan structure is unfair and designed to trap consumers in ongoing debt.

XXXX XXXX every XXXX weeks i get a text message From a Spotloan number saying i have a missed due payment which i never pulled a loan out for and my bank account will be XXXX for a day from a XXXX accunt that is trying to take money and it resumes back to my regular amount because They are trying to pull money from my account that I dont put money on anymore because i didnt pull any loan out in my name. Ive Continuously made multiple attempts through credit karma to remove my name off of the loan and it doesnt it continues to say I owe which is false.

I am filing this complaint against XXXX ( XXXX / BlueChip Financial / related entities ) because I believe the loan and the way it has been serviced may involve murky or misleading legality, and I feel I was not given clear, fair, or transparent lending terms. 1 ) The APR and repayment structure feel intentionally predatory and deceptive The loans APR is extremely high, and the payment structure appears designed to keep borrowers paying for long periods while making it difficult to meaningfully reduce the balance. Even when making payments as scheduled, it felt like most of the payment went toward fees/interest instead of principal, which made the loan feel like a debt trap rather than a fair installment loan. 2 ) Confusing legal structure / tribal affiliation appears used to avoid consumer protections Spotloan appears to operate using a structure that implies tribal association or tribal lending protections.…

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I am submitting this complaint to report an unauthorized disclosure of my personal and financial information by Spotloan. On XX/XX/XXXX at approximately XXXXXXXX XXXX Spotloan shared my debt information, including the amount owed of {$1300.00}, with a relative of mine. I did not give consent for any of my loan or debt-related information to be disclosed to any third party. This disclosure was not made for the limited purpose of locating me, and the communication went beyond what is legally permitted. Sharing the existence of a debt and the amount owed with a third party is a violation of my privacy and, to my understanding, violates federal consumer protection and financial privacy laws, including but not limited to the Gramm-Leach-Bliley Act ( GLBA ) and applicable debt collection regulations.…

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A debt collector, XXXX XXXX XXXX, sent a text message to my mother regarding an alleged overdue consumer loan that is in my name, not hers. This incident occurred on Sunday, XX/XX/year>. The text disclosed the existence of the alleged debt, identified the sender as a debt collector, referenced an overdue account, and included a payment link. My mother is not a co-signer, joint obligor, or otherwise responsible for this debt, and I did not provide consent or authorization for third-party communications. This communication constitutes an unlawful third-party disclosure in violation of the Fair Debt Collection Practices Act ( 15 U.S.C. 1692c ( b ) ). I am requesting that the company be held accountable for this violation and that appropriate corrective action be taken.

XXXX called and said I owed a specific amount of money which was a very high amount. I obviously have no idea what XXXX and I asked for specific information identifying myself. They could not provide my signature. I have a police report as well as this one. I Would like this to be cleared up immediately if possible. Thank you Sincerely XXXX XXXX

I took out a {$500.00} loan from XXXX. Since then, XXXX has been automatically withdrawing {$100.00} from my bank account every time I get paid ( every two weeks ). This has been happening for the last 5 months. At this point I have paid approximately {$1000.00} total ( {$100.00} x about 10 payments ), which is double the original loan amount, yet the loan still does not appear to be paid off. The lender has not clearly explained how these payments are being applied ( principal vs. interest/fees ) or why the balance is not decreasing in a reasonable way. I believe this loan is predatory due to the extremely high cost relative to the {$500.00} borrowed and the repeated withdrawals tied to my pay periods. I am requesting that XXXX provide a full, itemized payment history and payoff amount, that any improper charges/fees be reversed, and that I receive a refund for any overpayment. I also want the automatic withdrawals stopped and the account brought to a fair resolution.

XXXX continues to send communications reflecting incorrect and inconsistent amounts owed despite a confirmed settlement agreement. Continued Use of Incorrect Balance After Settlement On XXXX XXXX XXXX XXXX and I agreed to settle the account for a total of {$200.00}, payable in three biweekly installments of {$67.00}. Despite this agreement, I continue to receive emails and account communications that reflect amounts different from, and higher than, the agreed settlement balance. Sending notices with incorrect balances after a settlement agreement is misleading, confusing, and improper. It creates uncertainty as to what amount is actually owed and raises concerns that XXXX may attempt to collect more than the agreed settlement. Failure to Accurately Update Account Records XXXX response does not explain why its systems have not been updated to reflect the settlement accurately, nor does it confirm that no additional interest, fees, or balance increases are being applied.…

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On XX/XX/year> I provided XXXX with a written notice informing them that I was revoking automatic payment authorization from my debit card/ bank account to their email address XXXX. On XX/XX/year> the company attempted to withdraw a payment from my account after I had already informed them on XX/XX/year> that I was no longer giving them permission to do so.

I filed a dispute with XXXX regarding a charged off loan. Loan amount was incorrect by more than {$1000.00}. XXXX did not bother to look into this at all. It is XXXX at XXXX when I submitted this and they had an instant decision. The information is incorrect on my report. And it is affecting my credit score

Spot loan company is violating ohio state law with their outragious interest rate i beileve the highest rate someone can charge in ohio is XXXX XXXX XXXX on a short term loan which this is what type of loan spotloan deals with. which this company is currently being sued for their outragiously high interest rats 490 % i am trying to work with this company before i join the lawsuit to get this loan forgiven.

I am filing a complaint regarding a payday installment loan issued to me by BlueChip Financial XXXX XXXX ( and later transferred to XXXX XXXX XXXX ) XXXX XXXX XXXX XXXX of XXXX %. I believe Spotloan has engaged in unfair, deceptive, and abusive acts and practices ( UDAP ), failed to handle my dispute properly, and is attempting to enforce loan terms that are illegal or unconscionable under state and federal law. On multiple occasions, beginning XX/XX/year>, I submitted written disputes to XXXX regarding the validity, enforceability, and accuracy of the loan. I requested : Written confirmation that my loan was officially recorded as disputed Written validation and itemization of the loan Written communication only for documentation and compliance Written settlement or workout options XXXX repeatedly refused to address any of these items. Instead, the company responded only with template emails instructing me to please call us.…

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I need help filing a complaint about XXXXXXXX. Im trying to pay back my loan, but Im having financial problems. XXXX is charging me about {$21.00} in interest every day, and my balance keeps going up even when I make payments. I asked them for a hardship plan because I cant keep up, but they told me they cant help me at all. Im doing my best to pay, but the daily interest is making it impossible. I need assistance. the interest is too high and just the other day i paid {$300.00} and the rest was XXXX and now its at XXXX i need help so i can go back to school i XXXX

The XXXX of 490 % appears extremely high and potentially predatory. I am concerned that the lender may be charging interest rates that violate state lending limits or are otherwise abusive and unfair. In addition, I have attempted to contact the lender multiple times by email, but I have received no response. My emails requested clarification on the interest charges, a breakdown of the loan, and verification that the terms comply with applicable laws. The lack of communication raises serious concerns about the companys transparency and willingness to address issues in good faith. What I Want the Company to Do : Provide a detailed written explanation of how the interest and fees were calculated. Reduce the APR to a lawful and reasonable rate. Recalculate the loan balance accordingly. Confirm there are no undisclosed or improper charges. Respond to my previous communication attempts and maintain proper customer support.…

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CFPB, I am filing a complaint regarding misleading and inconsistent information I received from Spotloan about my eligibility to apply for a new loan. Before submitting my application, I called XXXX and spoke with a relationship manager to confirm my eligibility. During the call, the representative told me that he had checked with his supervisor, and both confirmed that I was eligible to apply. At no point did the representative mention anything about my previous loan statusincluding the fact that XXXX had previously forgiven my balancebeing a barrier or affecting my eligibility in any way. Based on the managers statement and confirmation from his supervisor, I proceeded to submit my application. Immediately after submitting it, the system automatically denied me. This was completely inconsistent with the information I had just been given on the phone, and it left me shocked and confused.…

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XX/XX/XXXX I did find something about a loan.. but then after doing my research on XXXX, they showed me I would have to pay double or even TRIPLE the amount with the interest accrued .. so I decided to not do it but SOMEHOW they got access to my banking information and I closed that account after I backed out of it, meaning they gave me the loan. And now they called my entire family, on top of my familys business which is technically illegal

Each time I request debt validation under the Fair Debt Collection Practices Act ( FDCPA ), the account is transferred to a new collection agency on the same day instead of being validated. This has happened multiple times and appears to be an attempt to avoid responding to my lawful validation requests. Detailed Description of the Problem This complaint involves XXXX ( XXXX XXXX XXXX ) and two collection agencies : XXXX XXXX XXXX and XXXX XXXX XXXX. 1. Initial Collection XXXX XXXX XXXX I requested debt validation from XXXX XXXX XXXX. Instead of providing validation, the account was transferred shortly after my request. 2. Second Collection XXXX XXXX XXXX On XX/XX/year>, I again requested validation. XXXX responded the same day stating the account was transferred to XXXX XXXX. This was the second time the account was reassigned immediately after a validation request. 3.…

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This complaint concerns multiple high-cost loans I received from XXXX over time. The interest charged on each loan was extremely high and appears to be far above New Jerseys legal limit of approximately 30 % APR. Across several loans ( approximately 2-3 total ), the effective interest rate I paid exceeded 200 % -300 % per loan. A large portion of every payment went only toward interest. Despite paying significant amounts over time, the balances barely decreased because of the high-interest structure. When I questioned the legality of the interest rates and mentioned that I might need to file a complaint, XXXX closed my account and waived the remaining balance on the final loan instead of reviewing the large amount of interest I had already paid on all prior loans. This only happened after I raised concerns before that, I had already paid the full principal plus extremely high interest on the earlier loans.…

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I live in the state of Alabama, and this company is charging an interest rate of 490 %. When I took out the loan, I was unaware that this rate exceeded the legal limit allowed in my state. Is there anything that can be done about this? I have already paid back more than the original principal amount I borrowed, along with what I believe to be a reasonable amount of interest.

I want to know if both of these companies are license with XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Division of Consumer Finance. Even though they are tribal, I did research saying that they still need to be licensed with you charging the interest rate rates they are charging. I understand they are allowed to charge those interest rates, but they must be licensed under this. Even though they are tribal.

Im not sure of the date because I have memory issues due to traumatic brain injuries. Im a XXXX XXXXXXXX veteran. I took out a loan because of car troubles. The loan was {$800.00} and I have no issue paying that back but XXXX and behold I found out I have 490 % interest rate. I live in the state of New Jersey and I found out that is illegal. My bank is XXXX and they were able to stop payment. XXXX going to contact spot loan to let them know I want to pay them back, but XXXX not gon na pay back with a 490 % interest rate. Thats very predatory if you ask me.

XXXX XXXX TERMS - UN RESONABLE - CANCELLED THE XXXX CHARGED MY BANK WITHOUT GIVING ME THE LOAN XX/XX/XXXX ACH Electronic Debit SPOTLOAN DEBIT XXXX XX/XX/XXXX ACH Electronic Debit XXXX DEBIT XXXX REFUND THE AMOUNTS THAT XXXX STOLE FROM XXXX. On Fri, XX/XX/XXXX at XXXX XXXX wrote : Date : XX/XX/XXXX Dear XXXX XXXX Thank you for applying for a loan with XXXX . After carefully reviewing your application, we are sorry to tell you that XXXX can not grant a loan to you at this time. If you would like a statement of specific reasons why your application was denied, please contact a member of the XXXX customer service team at the number shown below within XXXX days of the date of this email. We will provide you with the statement of reasons within XXXX days after receiving your request. BlueChip Financial, XXXX XXXX XXXX.…

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CFPB, I am filing this complaint because I believe XXXX ( BlueChip Financial ) has engaged in retaliatory and unfair practices following my prior CFPB complaints. In its most recent CFPB response on XX/XX/year>, XXXX acknowledged that its own employees made mistakes while handling my loan and settlement. The company admitted : At the time you agreed to the settlement, the agent who assisted you did not take the proper actions in our loan system to have your payments automatically debited from your bank account on file. and also stated : During this telephone conversation, the agent who assisted you failed to mention the settlement of {$540.00} that was already in place on your account and offered you a new settlement of {$710.00}. Spotloan concluded : Due to the agent errors that occurred in XXXX and now in XXXX, we are willing to forgive the remaining balance on your loan and close your account. There is no need to make any further payments and we will stop contacting you.…

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