Crown Asset Management , LLC, sent me improper documents regarding a debt that I had with XXXX years ago that was already paid off to use as proof of the debt that they are alleging I owe them. I requested a full debt validation in a letter via certified mail, and have not received anything to verify this alleged debt and now although I have not yet been served, they have filed a law suit against me. I found this out by receiving many letters from attorneys advertising their services to help with this lawsuit.
CFPB COMPLAINT DATABASE
Crown Asset Management, LLC, Duluth, GA Branch
61 real consumer complaints filed against Crown Asset Management, LLC, Duluth, GA Branch at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.
Most common issues
- 01Took or threatened to take negative or legal action17
- 02Attempts to collect debt not owed13
- 03False statements or representation13
- 04Written notification about debt5
- 05Incorrect information on your report3
Top states filing
Recent complaints
The 30 most recent complaints against Crown Asset Management, LLC, Duluth, GA Branch where the consumer chose to publish their narrative.
On XX/XX/year>, I sent a formal " Notice of Dispute and Demand for Debt Validation '' via email to Crown Asset Management , LLC regarding alleged account XXXX. This notice explicitly demanded proof of the " Chain of Title '' from the original creditor ( XXXX XXXX XXXX ) to the current claimant, as well as a copy of the original signed promissory note. Instead of providing the legally mandated validation required under 15 U.S.C. 1692g, Crown Asset Management appears to have transferred the matter to XXXX XXXX XXXX XXXX. On XX/XX/year>, I received a letter from XXXX XXXX XXXX XXXX demanding a balance of {$20000.00}. This letter failed to provide any of the requested legal documentation or proof of ownership. Instead, the collector attempted to shift the burden of proof to me, requesting that I provide them with documentation to " investigate '' the dispute. Under federal law, the debt collector bears the sole responsibility to verify the debt upon receipt of a timely dispute.…
XXXX XXXX XXXX XXXX represented a debt collection company called Crown Asset Management for an online loan I received. They sued me back in XXXX of XXXX I have been trying unsuccessfully to reach XXXX and XXXX to set up payment arrangement and/or get payments started. I have received XXXX call backs in XXXX years and no communication when requested other than garnishment letters stating I will lose my job. This recent garnishment letter, when I called on XXXX to find out if I can have until XXXX as the XXXX day period would be XXXX. I was told that it will be signed and sent to court on XXXX which is actually going against the deadline they advised me of. The letter is dated for XXXX and it stated XXXX days from the mailing date. I received it XXXX days later on XXXX. I have tried numerous times to get this resolved and they do not want to answer phone calls or emails. I was advised before they could not communicate via email.…
To the Consumer Financial Protection Bureau and XXXX XXXX XXXX, I submit this formal complaint on behalf of XXXX XXXX, a consumer and United States citizen, regarding Crown Asset Management LLC ( Crown ) and its retained litigation counsel XXXX XXXX, for engaging in deceptive, unfair, and unlawful debt-collection practices, including the knowing circumvention of a binding arbitration agreement, misrepresentation of enforceable rights, and abuse of judicial process in XXXX XXXX XXXX Arizona. -- - I. CONSUMER AND CASE INFORMATION Consumer : XXXX XXXX ( Defendant, Pro Per ) Debt Collector / Plaintiff : XXXX XXXX XXXX XXXX Plaintiffs Attorney : XXXX XXXX XXXX : XXXX XXXX XXXX XXXX XXXX Case No. : XXXX Judge Assignment : Arbitration XXXX | XXXX Case XXXX : Civil Filing Date : XX/XX/XXXX -- - XXXX. SUMMARY OF MISCONDUCT Crown Asset Management and its attorney initiated and pursued court litigation despite the existence of a mandatory arbitration clause governing the alleged account.…
I have summit respond letter to law firm that has filed against me. Asked for original contact and all supporting paperwork with my signature on it. Also made them aware they had the wrong address on file and they had spoke to my mother about the alleged debt. Provided correct address to send all new correspondence to. I have received XXXX more communication to the wrong address. I was just made aware after they had received my correct address. They have not provided me with any of the documentation I have asked for other than a credit card statement.
Complaint Regarding Unverified, Incomplete, and Inaccurate Credit Reporting in Violation of the Fair Credit Reporting Act ( FCRA ) To Whom It May Concern, I am filing this complaint regarding an inaccurately reported account on my credit file. The account is being reported by [ Credit Bureau Name ] and involves a charged-off account that was sold to Crown Asset Management LLC . The information is incomplete, unverifiable, and in violation of multiple sections of the Fair Credit Reporting Act ( FCRA ). Below is the exact information appearing on my credit report : Account Number : XXXX Account Type : Installment Unsecured Account Status : Charge-off / Transferred or Sold Balance : {$0.00} Date Opened : XX/XX/year> Date of First Delinquency : XXXX XXXX XXXX Months Reviewed : 33 Sold To : Crown Asset Management LLC Original Creditor Name : Not reported Activity Designator : TRANSFER_OR_SOLD 1.…
XXXXIm alleging other incidents took place with Crown assets management, and that is illegal appointment & unfair practice my complaint is crown assets there address is 3XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Crown assets still trying to pursue after XXXX letter which was XXXX XXXX XXXX the law firm they use is law office of XXXX XXXX XXXX XXXX XXXX and when I ignore that letter I'm on social security they use XXXX XXXX XXXX police to serve letter to my house in person. XXXX month later Crown assets sended a XXXX letter on XXXX XXXX it was a illegal appointment XXXX attorney XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX the attorney was sent by crown assets management asking for payments for debt or they will garnishment, freeze account, assets etc.…
XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX, NY XXXX Re : Acct # XXXX To Whom It May Concern : I am writing in response to your communication regarding the alleged debt referenced above. I dispute the validity of this debit in its entirety. Under the Fair Debt collections Practices ( FDCPA ), I am requesting verification and validation of this debt. Please provide the following : 1. The amount of the alleged debt, including a detailed breakdown of fees, interest and charges. 2. The name and address of the original creditor 3. Documentation proving I am legally obligated to pay this debt. 4. A copy of any agreement bearing my signature 5. Proof that your company is authorized to collect this debt Until you provide proper verification, you must cease all collection activities, including reporting or continuing to report this account to any credit reporting agencies.…
The debt collector and its attorney improperly disclosed my full Social Security number unredacted by mailing discovery materials to an incorrect address, despite having my correct address on record with the court. I never received this discovery and only became aware of the disclosure after obtaining a copy directly from the court clerk. Mailing unredacted Social Security numbers to an incorrect address constitutes an unauthorized disclosure of nonpublic personal information, a failure to safeguard sensitive consumer data, and an unfair debt collection practice. This conduct exposed me to an unreasonable risk of identity theft and demonstrates negligent handling of protected personal information in connection with a debt collection action. The disclosure occurred during active litigation, further compounding the harm by undermining proper discovery procedures and consumer privacy protections.…
In XX/XX/XXXX, I discovered that a personal loan account with XXXX in my name was opened fraudulently and was the result of identity theft. I immediately filed identity theft and fraud reports with the FTC and CFPB on or about XX/XX/XXXX and disputed the account with the credit bureaus. XXXX later emailed me admitting they had a mail room error that delayed sending me a fraud packet, and then refused to investigate my fraud/identity theft claim because their own error caused the packet to be late, leaving the fraudulent account to remain on my credit without a proper investigation. Despite these fraud reports and disputes, a debt buyer, Crown Asset Management , LLC, later purchased this same disputed account and is now trying to collect approximately {$7400.00} on a debt that I do not owe and that originated from identity theft. On XX/XX/XXXX, Crown Asset Management filed a lawsuit against me in XXXX XXXX XXXX XXXX ( Case No.…
I attempted to contact Crown Asset Management , LLC regarding XXXX debts I settled with them for XXXXXXXX XXXX XXXX and Upstart Consumer Loan. I wanted to request Crown Asset Management to report to the credit bureaus that the XXXX accounts were paid and settled through them. However, Crown Asset Management , LLC never updated the account statuses to either credit bureaus. I attempted to contact Crown Asset Management several times, and received voicemail recordings or representatives that could not resolve my issue.
Crown Asset Management, through the law firm XXXX XXXX, pursued a debt collection lawsuit against me but repeatedly failed to provide the documents I requested, failed to comply with a court-ordered discovery deadline, and did not respond to my settlement or email communications. The case was filed on XX/XX/XXXX. I filed my Answer on XX/XX/XXXX. Several hearing dates were set and continued. On XX/XX/XXXX, the XXXX granted my Motion for XXXX and ordered Crown Asset to produce specific documents within 30 days, including the business-records affidavit, account statements, the cardmember agreement, and all assignments or bills of sale. Crown Asset did not provide any of the required documents. They did not serve me with a single discovery response, even though the Courts order required them to do so. Before the hearing, I attempted to resolve the matter directly.…
US Official caused a XXXX debt using XXXX XXXX XXXX while XXXX me and XXXX compromised in XXXX. You can find her name by contacting the XXXX XXXX, Federal Reserve, and US Congress. XXXX XXXX XXXX was the company used to accrue the debt. Racism evidence ( denying legal SSA Disability ) was used to keep me from paying the creditor Dividend ( Ohio ). This US Official has me enslaved with Inhumanity Extremism by controlling my accounts. Therefore it's HIGHLY probable she had the original creditor Dividend charge off the account to XXXX XXXX XXXX ( GA ) about 3 months before my SSA Compassion Allowance retirement started. Please contact the XXXX XXXX and the Federal Reserve for details. As a result of my submissions this US Official increased the slavery against me. It's contingent on me moving and selling my house to avoid XXXX by the US Official.
XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX Crown Asset Management XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Re : Request for Debt Validation To Whom It May Concern, I am writing in response to a notice I received about an alleged debt. This letter is not a refusal to pay, but a notice that your claim is being disputed. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ), I request that you provide proper validation of the alleged debt. Please provide the following : Proof that I am the person who owes the debt, including the original creditors name and address. The amount of the alleged debt, including a full itemized breakdown of fees, interest, and other charges. A copy of the original signed contract or agreement that verifies my obligation. Proof that your company is legally authorized to collect debts in my state. Complete documentation showing the chain of ownership of this debt if it has been sold or transferred.…
I am filing this complaint because Crown Asset Management ( and/or their law firm [ XXXX, XXXX XXXX XXXX XXXX XXXX XXXX filed a debt collection lawsuit against me without ever sending any prior letter or validation notice. The first time I heard about this alleged debt was when I was served with the court summons. I was never given a chance to verify or dispute the debt before being sued. After receiving the summons, I sent two written requests asking for proof of ownership and validation of the alleged debt. The only response I received was a generic letter that did not include any documentation showing that Crown Asset Management purchased or owns my account. This conduct violates the Fair Debt Collection Practices Act ( FDCPA ) and New Yorks Debt Collection Rules, which require collectors to send written notice and provide validation before initiating legal action.…
In 2025, I was served with legal paperwork from XXXX, XXXX XXXX XXXX XXXX regarding an alleged debt. I filed court paperwork stating that my income is entirely from XXXX Veteran Benefits, which are federally protected from collection under 38 U.S.C. 5301 and related laws. Despite this, the company continued the lawsuit. After I informed the court and the agency in writing that my income is exempt, they filed another separate case against me for a different alleged debt. I again submitted court filings confirming that my only income is protected under federal and state law. The company has continued with both lawsuits regardless of this information. I also contacted the company by phone to explain my income status directly. During that call, their representative stated that they would continue pursuing collections until they are unable to get money from me. These actions appear to violate the Fair Debt Collection Practices Act ( 15 U.S.C.…
XXXX XXXX XXXX was the original creditor for my credit card account, which I opened in XXXX. My Cardholder Agreement with XXXX included a binding Arbitration clause that I never opted out of. XXXX later sold or transferred the account to Crown Asset Management , LLC. As the debt buyer, Crown Asset Management assumed the rights and responsibilities of the original Credit Card Agreement including the obligation to honor the Arbitration clause. Instead of following that agreement, Crown Asset Management filed a lawsuit against me in state court. By suing me in court instead of proceeding through arbitration, Crown Asset Management is violating the terms of the Cardholder Agreement.
I had alone with prosper. The song was for approximately XXXX and it was written off in XXXX and then sold to crown asset Management. This was not reported on the XXXX bureaus which I follow on a daily basis. To my shock I was summons with the lawsuit in XXXX this year from a law firm in XXXX I filed a motion to to dismiss and also find the motion for arbitration. I also sent the law firm that represents crown asset Management a demand letter for chain of title and agreement. Next I found a motion for arbitration in which prosper offered under the agreement to both parties of the original contract. The judge agreed and set the hearing for XX/XX/XXXX. The case number for my lawsuit is XXXX.
Paid Date : XX/XX/year> Amount : {$3200.00} I am writing in response to a complaint I filed regarding a debt collection agency that is willfully violating the Fair Credit Reporting Act ( FCRA ), specifically 15 U.S.C. 1681n, which addresses civil liability for willful noncompliance. The debt in question has been paid in full, and I have documentation to support this. Despite this, the debt collector continues to report the account as unpaid or delinquent to one or more consumer reporting agencies. I have made multiple attempts to contact the agency and request that they update or remove the inaccurate information, but they have failed to take corrective action. The continued reporting of a paid debt as unpaid is not only inaccurate but also harmful to my credit profile and financial well-being. This constitutes a willful violation of the FCRA, as the agency has been made aware of the error and has chosen not to correct it.
XX/XX/year> I called crown asset management , llc. To make my court ordered payment they demanded XXXX dollars instead of the agreed amount of XXXX then they wanted my bank information to withdraw the funds and I didnt have that I had my debit card to pay with, they informed me 2 times that the fee that they call surcharge to use my debit card was XXXX dollars I asked 2 times about this charge its XXXX XXXX dollars. I refused to make a different payment than what was court order this is when they informed me that they havent received a copy of the court order to reference, we went to court on the XXXX of XX/XX/year>.
The company crown asset management started sending me papers saying they are going to sue me over a debt I have no clue about I have reached out to the numbers to be waiting for hours out of a day for someone to get on the phone then sent several of emails and no one emailed me back so if Im getting sued why is no one giving me more information just papers get sent to my house about getting sued .. I need to know is this a scam..
I am disputing a debt that XXXX XXXX XXXX and their attorney, XXXX XXXX, are attempting to collect and enforce in Tennessee under a judgment. This debt was originally held by XXXX XXXX XXXX XXXX loan account ending in XXXX ). In Santanders own correspondence to me, they admitted the loan was funded before income verification, which qualifies me for Mandatory Relief under paragraphs XXXX of the XXXX XXXX Multistate Settlement Judgment. Under that settlement, certain consumers in my situation were supposed to receive deficiency balance waivers and credit tradeline deletion ( i.e. the debt should have been extinguished, not enforced ). Per the XXXX XXXX Multistate Settlement Judgment ( 7 ( n ), 1016, and 17 ( h ) ), consumers whose loans were originated without verified income qualify as Mandatory Relief Consumers and are entitled to deficiency waiver and tradeline deletion. Santanders own letter admitting my loan was funded before income verification meets that definition.…
Between XXXX and XX/XX/year>, I made approximately 17 total attempts to resolve this debt by contacting all parties involved the original creditor ( XXXX XXXX XXXX XXXX XXXX XXXX the collection agency Crown Asset Management , LLC ( XXXX ), and their attorneys, XXXX XXXX XXXX XXXX XXXX and XXXX ). Each call either rang without answer or went to voicemail, and none of my messages were returned. Despite these repeated good-faith attempts to pay, I received a Summons on XX/XX/year>, listing a balance of {$6700.00}, while my XXXX credit report shows the balance as {$6200.00}. Prior to the Summons, I filed two disputes with XXXX, explaining that the debt should not remain on my credit report if I was not given the opportunity to pay it. After being served, I also contacted the XXXX XXXX XXXX on XX/XX/year>, to request assistance in resolving this matter and have not received a response.…
I have contacted them multiple times to get debt total and origjnator of debt with no success. I was notified that I am being sued instead. When I log into the lawfirms that represent them website, it states a payment option but no information on what the debt is. No information provided on originator of debt other than collection agency. I have reached put multiple times by phone and email and have been ignored. I would like to pay this off and be provided information on original debt without legal proceedings but I feel I am being railroaded without given any information or opportunity
I been asking for a signature of mine of load and they have failed to submit also I dont recall taking a personal load. They are calling my job of employment and want to take 20 % of my pay and they have the courts calling me sending me letters from attorney and I again been requesting signed documents from me and have not received anything.
This filing supplements my prior CFPB cases # XXXX ( Crown Asset ManagemenXXXX ) and # XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX both closed on XX/XX/year>. After closure, I reviewed Crown Asset ManagementXXXX XXXX XXXX XXXXesponse and found new inconsistencies. In that response, CAM stated that my account was placed with XXXX XXXX XXXX XXXX XXXX XXXX for the purpose of providing documentation to validate the debt and that neither CAM nor XXXX have communicated with the consumer verbally or in writing, less fulfilling the consumers request for validation. My written dispute and validation request were mailed on XX/XX/year> and delivered on XX/XX/year>. Despite that, XXXX sent a collection letter dated XX/XX/year> demanding payment and listing the full {$32000.00} as principal, even though CAMs own charge-off ledger shows {$27000.00} principal, {$4700.00} interest, and {$220.00} fees.…
I, XXXX XXXX XXXX, am disputing an alleged debt ( Original Creditor : XXXX, Current Creditor : Crown Assessments Management, LLC, Account # XXXX, Reference # XXXX, Balance : {$21000.00} ). On XX/XX/year>, Crown Assessments sent me a pre-legal notice demanding payment. On XX/XX/year>, I sent a certified dispute/validation request, they received it on XX/XX/year>. On XX/XX/year>, I sent a second certified request, they received it on XX/XX/year>. Crown Assessments has never responded, which is in violation of FDCPA 1692g ( b ). As of XX/XX/year>, this account no longer appears on XXXX or XXXX. However, Crown Assessments has not validated the debt or confirmed permanent suppression, leaving me at risk of future re-reporting or collection attempts. Under FDCPA 1692g ( b ), the debt is uncollectable. Under FCRA 1681i ( a ) ( 5 ) and 1681s-2 ( b ), unverifiable accounts can not be reported. Under XXXX XXXX standards, the account must remain suppressed.…
Crown assest management refused to speak with me regarding my debt. I would call and they would hang up on me and not talk to me regarding my debt to set up arrangements. I was never informed they purchased my debt until the final court hearing. I reached out to the attorney representing my case for them and they refused to talk to me stating i was being represented by freedom debt relief. which offers payment plans for all my debt that they obviously did not try to do. I requested through the court information regarding the debt. I did receive paperwork regarding a destiny credit card that they do not own. The company ( original creditor ) has reached out to set up payments on the debt they claimed is my garnishment. Garnishment went through. My hr stated they filed it that i make my pay weekly when i am paid bi-weekly. I had to waive being represented by the company i consolidated all my debt through that they would not work with to speak to the attorney office.…
I am filing this complaint because Crown Asset Management using XXXX XXXX XXXX to litigate is engaging in an abusive pattern of debt-buyer litigation and collection tactics that border on harassment. This is not a single, legitimate attempt to collect a verified debt ; this is a business model : buy batches of charged-off accounts, file mass lawsuits with minimal proof, and profit when consumers fail to respond. Specifically : Crown Asset ( through XXXX ) has filed a lawsuit claiming I owe {$2300.00} on a loan originally associated with XXXX XXXX XXXX XXXX XXXX. They have not produced the original loan agreement, an itemized account statement, or any credible chain of assignment proving they own this account. Instead, I have been presented with vague allegations and an attempt to collect by litigation. Their law firms process has used questionable service attempts that did not reliably inform me of the suit.…
Im being sued by debt collector/buyer, I was never notified that this company owned the debt let alone was gon na try and sue me for it! I requested proof they owned the debt and what they sent tells me the transaction/sale never existed and they never had the right to file lawsuit due to bill of sales being out of chronological order! They are saying they bought the debt from petal card in XXXX XXXX but XXXX XXXX did not quite the rights to sell the account until XX/XX/year> which makes tht sell void, they have not sent or submitted to the courts authenticity off sale or any corrected documents which would then need to be reauthenticated.…
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