Fifth Third Financial Corporation

On XXXX I opened a money market savings account with 5/3rd Bank using a promo code offering me 4.75 % APY guaranteed until XX/XX/XXXX. I transferred funds into the new account and received interest payments shown on my statement of 4.75 % until my statement of XX/XX/XXXX when the rate dropped to 4.74 %, and to 4.49 % on the statement of XX/XX/XXXX. When I called the Bank on XX/XX/XXXX and talked to my Personal Banker, I asked when the rate would change after the guaranteed rate lock of XX/XX/XXXX and was informed by her that she wasn't sure, but to call each day. I contacted all three Bank reps, including an asst. vice XXXX of Preferred Relationship Manager, and I was informed of the same thing, that my rate was still at the 4.74 % rate and to call each day to confirm when it changes.…

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On XXXXXXXX XXXX XXXX {$2300.00} was taken out of my account ( XXXX XXXX XXXX ). Once I got home that evening from eating at XXXX XXXX XXXX in XXXX IL I had checked my emails and saw there were 2 emails from 5/3 Bank. One stating that information was changed ( address to New Jersey ) and the second being suspicious activity. I called the number provided but it was an automated thing so I decided to go to the bank the next morning to report the fraud transaction that took place. The bank in XXXX was able to update my information and we opened a claim. On XXXX XXXX the amount was deposited into my account and withdrawn again on XX/XX/XXXX! I again went into the branch and we got the claim reopened. I was told they had 30 days to make a decision. That decision was supposed to have been made by today XX/XX/XXXX but there is nothing updated in my account. I made another trip into the bank in XXXX and we also made another claim tying the two cases together.…

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In XX/XX/XXXX2025 a door-to-door salesperson from XXXX XXXX, XXXX came to my home and sold me a solar installation financed through Dividend Finance / Fifth Third Bank. I signed a contract on XX/XX/XXXX2025 for a total financed amount of {$34000.00} at 3.99 % over 25 years. The most significant issue is that {$10000.00} of my loan was a dealer/platform fee that was never disclosed to me before I signed. The contract shows only one lump-sum price with no itemization of this fee. The loan closing statement states the full amount went to the contractor for installation which is directly misleading since {$10000.00} was a financing fee unrelated to the actual cost of the solar system. I only discovered this fee months after installation when I pressed the installer for a breakdown. Their sales representative confirmed it in writing on XX/XX/XXXX2025 and admitted the company could not reimburse it.…

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I have a XXXX XXXX XXXX account with 5th 3rd bank. I received an offer to earn 4.25 % in XXXX until XX/XX/XXXX. I visited a branch on XXXX XXXX in XXXX, GA and spoke to XXXX XXXX XXXX in XX/XX/XXXX. He said I met the criteria for the rate as long as I increase my deposit by {$25000.00} by XX/XX/XXXX. I went ahead and deposited {$30000.00} a few days later. In XXXX, I noticed I did not receive the promotional rate and it remained at 1 %. I went back to the branch and spoke to XXXX XXXX who said he would take care of it. After weeks of checking, XXXX XXXX sent me an email saying the issue was resolved. It was not, my rate remains at 1 %. No further communication has come from XXXX XXXX. I feel I was baited into making a large deposit for a rate that was never credited to me.

On XX/XX/year>, Dividend Finance paid my solar installer and placed my loan into repayment status based on a Notice of Completion, even though the solar project was not complete. At that time, the system was not fully installed, was not operational, and had not achieved Permission to Operate ( PTO ). The solar panels were physically sitting on my driveway. The Notice of Completion communications I received on XX/XX/year> were confusing and suggested the project was complete when it was not. After confirming the actual status of the installation, I contacted Dividend on XX/XX/year> to dispute the completion status and the initiation of loan repayment. I informed Dividend that the system was incomplete and provided timestamped photographic evidence from my home security cameras showing the panels on my driveway and later installation delays.…

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My wife and I made a trip to XXXX, to view a potential home for purchasing. We drove via XXXX rental car. upon returning home and drop off back to the airport we received a fuel service charge in the sum of {$150.00} for vehicle fuel refill. This was incorrect as we purchased a full tank upon returning at the XXXX XXXX exit XXXX XXXX XXXX '' XXXX mile from the airport. We immediately contacted but kept getting disconnected when asked why we were charged this fee. At which time we contracted 5/3rd. bank XXXX XXXX XXXXXXXX and filled a dispute for this charge. This was in XXXX XXXX. Upon XXXX XXXX statement reporting to the credit bureaus my credit scores across all reporting agencies dropped by XXXX point for each bureau. This was while we were in underwriting. I then placed a call to each of the reporting agencies.…

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XX/XX/2026 - Prior to this date I received a notice that my escrow account was analyzed and I had two option, pay up front or allow the shortage to be spread out through 12 months of payment. I chose to spread out over 12 months. My mortgage payment was {$1300.00}, and the shortage equated to roughly {$10.00} per month. Today I paid my mortgage and the payment was {$1200.00}. My question to the agent was how does my escrow have a shortage, and my payment per month goes down. We finally came to understanding that 5th 3rd analyzed my account and the items making up the escrow ( insurance, taxes ) went down. I didn't, and still don't, understand how an analysis was down where a shortage was created and all the rep kept asking was if I didn't want my mortgage to go down. In a year I don't want to get a bill for {$500.00} shortage because of this. He provided nothing to resolve this. I paid my mortgage ( plus extra ) every month when it was {$1300.00}.…

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On XX/XX/XXXX the house burnt down and fifth third bank received a check from XXXX XXXX XXXX for {$39000.00} which they told was the payoff amount havent heard anything from bank in 2 years now they are trying to evict me from the house which is no more and my lawyer put me over the estate of my parents XXXX and XXXX XXXX XX/XX/XXXX. Ive sent the lawyer several messages with no response contacted fifth third banks president and hes investing it today received my paperwork from fifth third bank s lawyer

I purchased a dog named XXXX on XX/XX/XXXX from XXXX XXXX of the Past ( owner XXXX XXXX ) and it was received on XX/XX/XXXX. XXXX was shipped from XXXX Virginia to my home in Ohio as part of the purchase. To my surprise, he was very malnourished and sick. After XXXX weeks, he started having XXXX and always had XXXX XXXX since he arrived. I saved him by taking to emergency vet, got him on XXXX prescription to stop XXXX and provided appropriate food. He continued to have XXXX XXXX and I could no longer keep since he was using my home as a bathroom due to his medical problems. After discussing with XXXX XXXX for many weeks, she agreed to take XXXX back if I would pay for shipping. I spent {$1000.00} to purchase him, {$600.00} for shipment to my home, {$290.00} to ship him back, and over {$2000.00} in medical bills. After shipping him back, my credit card company ( Fifth Third ) and XXXX continues to side with the merchant to charge me {$1000.00}.…

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This is an on going problem with this bank. ( They called it a loan ). # complaint number XXXX. XX/XX/XXXX. They took XXXX dollars from a XXXX XXXX XXXXXX/XX/XXXX. The hospital they took my money called it a void check and withdrew TWICE. {$250.00}. They took the money I have the letter to show that it was already received THE HOSPITAL # complaint number XXXX. The office of PRESIDENT OF 5/3. They call themselves. Al. XXXX Office of President. What is the 5/3 scandal. Specifically 5/3 Banks conduct harmed borrowers by charging extra fees for unnecessary and duplicative coverage. In more than XXXX instances. 5/3 bank illegally charged XXXX XXXX in penalties. XXXX harmed consumers. XXXX XXXX penalties for opening fake accounts. It is unreal for decades.

My payment keeps getting reversed. Ive called multiple times XXXX fix the issue XXXX gone XXXX the physical branch XXXX fix the issue. At the branch ( XXXX, XXXX XXXX, Florida. XXXX : XXXX ) the associate rekeyed my info in for me, XXXX ensure it was correct. I made a payment after XXXX it was reversed again. When calling in XXXX fix the issue, I told the bank, after my loan is paid off, I never want XXXX bank account or have a loan with them, due XXXX the lack of support or answers XXXX getting. XXXX which the representative told me, I should have just bought my car in cash if I didnt want a loan. Then she hung up on me. Ive been calling for XXXX weeks XXXX made XXXX XXXX XXXX a branch without resolution. Ive not changed my account info. Ive had this loan on auto pay since taking it out. Ive successfully made payments up XXXX this point. I dont understand what changed XXXX why this is an issue all of a sudden.

I wired XXXX XXXX XXXX XXXX on our forever home in XX/XX/XXXX and we started paying Fifth Third Bank XXXX of XXXX.. It's been almost 4 years since the purchase and were double charged with in days of each other, XX/XX/XXXX, XXXX XXXX and XX/XX/XXXX XXXX. They also charged me XXXX late fees of XXXX almost every time we were late and I'm unaware what the * means. When XXXX help us they processed the fund as unapplied funds. We also were charged many {$30.00} property inspection fees half way through the mortgage process with Fifth Thirds Bank. I had a difficult time working with the bank during a hardship to have payment lowered. after taking back a much more feasible payment of approximately XXXX and when they couldn't find this payment in their system, a second round of hardship papers were again filled out. Fifth Third came back with approximately XXXX, about the same time frame as XXXX calling asking for us to make a payment.…

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In XXXX, Fifth Third Bank charged repeated overdraft fees on my checking account that compounded beyond my ability to resolve. The bank also retained approximately {$120.00} of my personally deposited funds through these fees. I did not make purchases or withdrawals that created the negative balance the entire {$240.00} charge-off consists solely of bank-imposed overdraft fees. The account was closed on XX/XX/year>. Fifth Third then reported the {$240.00} to XXXX as an unpaid charge-off, categorized as " overdrafts. '' This reporting presents bank-imposed fees as a consumer debt, which is misleading. The bank profited from the fees, kept my deposited money, and then reported me as owing them additional money on top of what they already took. This XXXX report is causing ongoing harm to my ability to open new bank accounts and access basic banking services. Fifth Third Bank is a predatory establishment.

Formal Complaint against Fifth Third Bank Account Status : Established ( Opened XX/XX/year> ). Violation : Regulation CC - Funds Availability. On XX/XX/XXXX, I deposited a {$3000.00} check from a verified investment sale. Despite the account being XXXX days old, the bank placed a XXXX hold. They failed to provide the mandatory {$270.00} next-day availability required by 12 CFR 229.10. My mobile app shows the check as " Processed, '' yet the bank refuses to release funds or verify that they have received the money. I am currently temporarily laid off and this hold is causing documented financial hardship. I request an immediate release of my collected funds.

I came across my online checking account around XX/XX/2026 and found my balance became a negative number of- {$490000.00}. The actual amount I have in that account was {$1500.00}, so that is an exact - {$500000.00} difference. However, there is no such real transcation reflecting that charge. I have never tried to make such withdrawal, nor authorized anyone to bill from that account in that amount. I called the customer service, got transferred to multiple departments, and then was directed to go to a local branch, where the associate also helped to call around, but we got none useful response. Eventually, the local banker said he would send an email to another department seeking for solution, and get back to us later. He never contacted again, as I believe he did not have an answer yet. It has been XXXX month since there was a hold of {$500000.00} in my checking account, and I don't see any progress in resolving this issue.

I am an XXXX Servicemember ( XXXX ) filing this complaint regarding a solar installment loan involving predatory lending and unauthorized bank access. Fraudulent Inducement : The dealer, XXXX XXXX, guaranteed a {$14000.00} federal tax refund to be applied to the loan. The actual eligible credit was only {$3900.00}, creating a {$10000.00} shortfall. Breach of Contract : I have a signed agreement stating " No Solar Bills until XX/XX/XXXX, '' yet the lender began billing prematurely. Equipment Failure & Abandonment : The Enphase IQ8A system failed in XX/XX/XXXX. The dealer has abandoned the project and is evading service ( Certified Mail returned 'Undeliverable ' ). This hardware failure costs me $ XXXX in utility overages. Unauthorized Withdrawal : After I revoked ACH authorization by removing my banking info from the lender 's portal, the company initiated an unauthorized withdrawal from my XXXX account in violation of Regulation E.…

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I am submitting this complaint regarding an auto loan account that is currently being reported with serious derogatory information, including charge-off and/or repossession status, without proper verification or supporting documentation. The account in question is : Fifth Third Bank Account No. XXXX This account is being reported without evidence that a reasonable investigation has been conducted or that the information is accurate and complete. To date, I have not received : - Documentation of the repossession process, including dates, authorization, and method of repossession - A complete breakdown of any alleged deficiency balance following the sale of the vehicle - Documentation showing how the remaining balance was calculated - A copy of any signed agreement or contract establishing liability - Evidence that the furnisher conducted a proper investigation as required under federal law Under the Fair Credit Reporting Act, specifically FCRA 611 ( a ) and 607 ( b ), all…

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On XX/XX/year>, I initiated an ACH transfer from my XXXX account to a XXXX account. I made a clerical error by inputting the wrong account number. I contacted XXXX customer service and spoke with a supervisor to request an ACH Reversal due to incorrect recipient data, as permitted under XXXX rules. The bank refused to initiate the recovery process or investigate the error, failing to comply with my rights under Regulation E ( Electronic Fund Transfer Act ), which requires financial institutions to investigate reported errors in electronic fund transfers. I am requesting that XXXX contacts the receiving bank ( XXXX ) to recover the funds sent in error before they are withdrawn by an unintended recipient. Exact amount : {$1000.00} Report date : XX/XX/year> at XXXX am XXXX ID : XXXX

In XXXX, Fifth Third Bank failed to properly open a business account for XXXX XXXX XXXX XXXX due to a bank error. The initial deposit of {$1000.00} was never credited to an active account. The bank issued a cashiers check ( # XXXX ) payable to the entity only after it had been administratively dissolved by the State of Florida. Since the cost to reinstate the LLC ( $ XXXX ) exceeds the refund amount ( {$1000.00} ), and the dissolution was a direct result of the bank 's initial processing error, I requested a refund to be issued to the company 's partner, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX : XXXX ). The bank has failed to provide a reasonable solution for the return of my personal funds despite multiple attempts to resolve this via executive customer relations.

I sent this in an email and certified letter to Fifth Third Bank that recwived by them Monday XX/XX/XXXX : This letter serves as formal notice that Fifth Third Bank has wrongfully repossessed my vehicle, XXXX XXXX XXXX, in the early morning of Friday, XX/XX/XXXX. Factual Basis of Dispute : My account was current at the time of the wrongful repossession. I have proof of all payments for the past 24 months. We send each payment by check with the payment stub supplied by the bank and track your bank deposits of those checks with our bookkeeper. Our three most recent payments as of Thursday, XX/XX/XXXX : XX/XX/XXXX - Cashed by Fifth Third for the payment of XXXX XX/XX/XXXX - Cashed by Fifth Third for the early payment of XXXX XX/XX/XXXX - Received by Fifth Third for the payment of XXXX XX/XX/XXXX - Cashed by Fifth Third for the payment of XXXX Specifically : Payment Sent : My most recent payment of {$690.00} was sent via Certified Mail and received by Fifth Third on Tuesday…

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someone took a loan out for {$8000.00} on my account in one instance at one bank.... the bank put a hold on the account so no one could access those funds ( fth third ) in another instance, another bank credit Karma deducted {$1000.00} from my checking count. ( XXXX XXXX ) The bank froze the account so no one could access that account and we opened a new account

I reached out to Fifth Third Bank early this year because I am overpaying on escrow by thousands of dollars. The bank responded, saying that my Escrow is paid, but at this point, it's overpaid by at least XXXX XXXXXXXX {$20000.00}. - Yet they keep increasing my monthly payment year over year. My insurance is {$4200.00}, and Taxes are XXXX XXXX. Escrow is charging me + XXXX XXXXXXXX. The only response is that my escrow is not delinquent.

My XXXX payroll account, associated with Fifth Third Bank, has been frozen for over 7 months. Despite my efforts to resolve this, I still can not access my funds. The company recently claimed ( on XX/XX/year> ) that a XXXX delivery failed due to an " incorrect address. '' However, I have never provided this address to the company, nor did I authorize or request any physical mail delivery to such an address. I am located in XXXX ( XXXX ), and the company appears to be using a random or incorrect address in their system as a pretext to deny me access to my money. I have already submitted all required identification documents digitally to verify my identity. The company 's reliance on a failed physical delivery to an address I did not provide is an unreasonable and bad-faith delay. I demand that the company stops using mailing errors as an excuse.…

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Subject : Escalation of Closed Complaint # XXXX Failure to Return Fraudulent Wire Transfer Despite Full Indemnification & Bad Faith Conduct ( Fifth Third Bank ) To the Consumer Financial Protection Bureau ( CFPB ), I am filing this escalated complaint against Fifth Third Bank, N.A. ( XXXX, OH ). This is a direct follow-up to my previous complaint, Reference Number XXXX, which was submitted on XX/XX/XXXX, under the issue of " Fraud or scam '' regarding a money transfer. That initial complaint was closed, but the core issue remains completely unresolved, and we now possess definitive banking records proving Fifth Third Bank 's negligence. Incident Details : Sender : XXXX XXXX XXXX XXXX ( XXXX ) Originating Bank XXXX XXXX XXXX XXXX XXXX Correspondent Bank : XXXX XXXX XXXX XXXX Beneficiary Bank : Fifth Third Bank, N.A.…

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Complaint Against : Fifth Third Bank Product : Vehicle Loan / Auto Installment Loan Loan Number : XXXX Issue : Payment processing error and inaccurate loan balance. I am filing this complaint because Fifth Third Bank has failed to properly account for multiple payments made toward my auto installment loan and has been unable to provide documentation explaining how those payments were processed. During XXXX, I made duplicate monthly payments toward my loan on several occasions. My personal bank statements confirm that these payments were successfully withdrawn from my account and transmitted to Fifth Third Bank. The duplicate payments occurred on the following dates : XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX XX/XX/XXXX and XX/XX/XXXX These represent XXXX additional payments made toward the loan. I went to a Fifth Third Bank branch in XXXX, XXXX to discuss the matter with the bank manager.…

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On XX/XX/XXXX, I entered a Loan & Security Agreement with Dividend ( a division of Fifth Third Bank ) to finance a residential solar system installed by XXXX XXXX XXXX XXXX XXXX. Dividend released the loan proceeds, and the system was reported as installed and granted Permission to Operate ( PTO ) on XX/XX/XXXX. I was promised that a solar system would significantly lower my energy bills. However, the system was materially defective from the start ; XXXX of the XXXX XXXX failed or were never reported, leaving no installer to fix the faulty equipment reported to me by the XXXXXXXX XXXX XXXXXXXX XXXX XXXX. As a result, the system has not produced the expected energy output, producing only XXXX XXXX in XXXX, compared to the XXXX XXXX promised in the contract, leading to exceptionally high electric bills for my household ( average monthly bill over {$900.00} ). The installer, XXXX XXXX, declared bankruptcy in XX/XX/XXXX and can not correct the issue.…

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I am a personal checking/savings customer with Fifth Third Bank XXXX I am unable to add a payee in online banking because the banks payment processor is blocking the action. Fifth Third representatives have repeatedly told me that the block is coming from their processor, but they have not provided a way to resolve the issue or escalate it to the appropriate internal team. I have confirmed that there is no fraud on my account, and I have passed all identity verification steps. Despite this, the system continues to prevent me from adding a legitimate payee. Fifth Third has not provided a clear explanation, has not offered a manual review, and has not escalated the issue to their internal risk operations team. This has left me unable to make necessary payments from my own account, and the bank has not provided any reasonable path to resolution.

I am filing this complaint against Fifth Third Bank regarding an improper hold placed on a state tax refund check ( Check number can be provided if necessary ) in the amount of {$260.00}, deposited via mobile deposit on XX/XX/2026. According to Regulation CC ( 12 CFR Part 229 ), state and local government checks are generally subject to next-business-day availability. Even under more restrictive deposit policies, for a check under {$270.00}, the funds should be released within three business days. Despite this, Fifth Third Bank has placed a hold on these funds without providing the legally required Notice of Exception or a specific reason for the delay. I have made three separate attempts to resolve this : * Chat Support : Contacted via the website XX/XX/2026 to question the hold that immediately appeared. No resolution provided. * Phone : Spoke with a teller on XX/XX/2026. * In-Person : Visited the branch at XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX GA XXXX on XX/XX/2026.…

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In XX/XX/year>, my husband and I agreed to install solar panels at our home in XXXXXXXX XXXX The system was sold and installed by XXXX XXXX XXXX and financed through Dividend Finance, a division of Fifth Third Bank. During the sales process, we were repeatedly told that installing solar panels would eliminate or replace our electric bill and that the system would cover our homes energy usage. Based on these statements, we agreed to proceed with the installation and financing. After installation, we discovered that the loan amount financed was approximately {$99000.00}. Solar panels were installed on structures on our property, including our pole barn and part of the roof of our home. Despite this large loan amount, we continue to receive high electric bills in addition to our monthly solar loan payment.…

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Formal Complaint Against card issued by Fifth Third Bank, N.A, Member of FDIC administered by XXXX XXXX XXXX XXXX XXXX XXXX for Continuous Decline of Legitimate Online Transactions and Failure to Resolve Ongoing Card Issues. To Whom It May Concern, I am formally filing a complaint against XXXX XXXX, an XXXX XXXX XXXX company, regarding the persistent and unresolved issue of my debit card being continuously declined for legitimate online transactions despite repeated requests for assistance. This problem has been ongoing for over four months, causing significant inconvenience and frustration. Since XX/XX/XXXX, I have repeatedly contacted XXXX support channelsincluding their XXXX chat support and telephone support numbers ( XXXX and XXXX ) to request that online transactions be enabled and properly authorized on my card. Despite numerous attempts, the issue remains unresolved.…

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Due to a glitch in the Fifth Third Bank app, I was incorrectly charged twice for my XXXX mortgage payment. When I contacted them about refunding me the money they told me the only option was to wait 10 business days, at which point they will send me a check refunding me. My mortgage payment is ~ {$4200.00}, which means I am out over XXXX XXXX for at LEAST two weeks, while they send me a paper check like it's XXXX. They essentially refuse to correct the error instantaneously, which they absolutely can do, given their ability to take money electronically. I can't wait two weeks to get those funds back, but apparently I have no choice.

I am writing to file a formal complaint about false statements that were made in regards to a XXXX XXXX XXXX complaint XXXX for Fifth Third Bank, XXXX XXXX XXXXXXXX. The letter was received by me from Fifth Third Bank dated XX/XX/year> and received by mail on XX/XX/year>. The XXXX XXXX XXXX complaint was filed at the XXXX, OH location. The dispute response statement was either written by XXXX XXXX of the Presidents Office or typed up and signed by XXXX XXXX of the Presidents Office. Please review the original attached documents uploaded to this email for validation and reference. My complaint problem with my Fifth Third Online Bank Account occurred with No Eligible Funding Account or Account History on XX/XX/year> and XX/XX/year>. All data disappeared. My account balance and all data just vanished. On XX/XX/year>, Fifth Third Bank Customer Banker XXXX XXXX stated, I believe that I fixed the issue with your online banking. On XX/XX/year>.…

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I deposited a check from my dad XXXX for {$1000.00} at 5/3rd bank. Check is from XXXX XXXX XXXX, in USD currency. I have deposited the exact same check multiple times over the years and never had an issue. XX/XX/2026 I noticed {$290.00} was taken out, with XXXX warning or explanation. When I went to file a fraud case I was told it was an internal transaction and it was non disputable. Upon speaking with a bank associate, he sent an email to 5/3rd global department to ask what the transaction was even about- they wrote back saying it was the exchange rate ( even though the check says " XXXX XXXX XXXX '' and " XXXX XXXX ''. When we went back and said it's in US funds and I have deposited checks like this before, they wrote back saying it was a mistake - however they are getting a notice from the " XXXX XXXX XXXX '' saying they can not track down the check and they were going to take the rest of the money out of my account.…

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I am attempting to collect my unclaimed funds in Ohio.. They are requesting a copy of the cashiers check that in which the payee used Fifth Third. I dont know who the payee is, I have tried on several occasions to get help on this, called XXXX XXXX XXXX XXXX XXXX luck or return call, customer service XXXX number couldnt help who then connected me to another branch in XXXX , the gentle man didnt attempt to help he referred me back to customer service. Ive copied the notes from the XXXX below. additionally, you must be in possession of the cashiers check to file a claim on it. The bank reports the payee on a cashiers check, not the purchaser. If the original purchaser is still in possession of the cashiers check, they remain the legal owner. The reported check number and account number was the same # XXXX with a transaction date of XX/XX/year>. This suggests to me that the purchaser may or may not have had an account with Fifth Third. Maybe the bank can confirm that for you.…

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There are XXXX issues : On XX/XX/XXXX at XXXX I have deposited {$230000.00} with the bank in form of the certified cashiers check. Unfortunately the bank then backdated it to XX/XX/XXXX leaving me at the loss of {$58.00} lost interest income. I have contacted the branch XXXX in the XXXX location where the account was opened and she assured me that the issue will be addressed with her market XXXX and the lost interest income will be credited. It wasn't. Another issue is the 5/3rd Bank 's platform that should allow external transfers to the confirmed ownership accounts. Initially I was able to make transfers after verifying them on the bank 's platform but at some point in XX/XX/XXXX I found out that the transfers are being automatically blocked due to " security issues. '' As of today my accounts which are verified by the bank using its own verification system have a remaining blocked for external transfers.…

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