Huntington National Bank, the

I deposited cash at an ATM on XX/XX/year>. The money was not credited to my account. I was told the deposit would take 13 business days, but as of today ( XX/XX/year> ), I still have not received my funds. I contacted the bank and filed a claim, but I have not received any clear update or resolution. I also do not have access to my own money, which is causing financial hardship. This is my cash deposit, and I need immediate access to my funds. And When I call the XXXX I be waiting for XXXX thats XXXX

Paid off my mortgage with Huntington Bank at the end of XXXX this year. I had an overpayment of XXXX for property taxes that was sent back to Huntington Bank in XXXX. After seven phone calls and a few emails, I still have not received my refund. I have been told on more than one occasion that a check has been sent out or a direct deposit will be made. This has been going on since the end of XXXX with no resolution.

I called Huntington bank on XXXX XXXX I called at XXXX and XXXX XXXX central time. When I first call at XXXX, I asked to be transferred to the dispute department and they transferred me back to the original customer service line. When I called back at XXXX XXXX, I spoke to a dispute representative by the name of XXXX and she refused to help me in any way. I asked about a refund that was deposited on XXXX XXXX at XXXX XXXX XXXX and the money disappeared the next day. I called the next day and spoke with dispute representative on XXXX XXXX by the name of XXXX in which at first she claimed she didnt see anything, but then she found it and stated that shed be reissuing the refund. When I went into the branch, there balance was still zero. XXXX refused to provide any information as I found out that XXXX was still being researched but XXXX refused to give me any information. I asked was anything denied and she said she doesnt know and refused any information as far as the case numbers.…

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I opened the checking account by XX/XX/XXXX with the promotional offer for {$400.00} for the perks checking account. I gave the code to the XXXX XXXX XXXX at the XXXXXXXX XXXX XXXXXXXX. I was later referred to a different banker based on the amount of money and additional accounts I was opening. That Banker was XXXX XXXX at the XXXXXXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX. He changed my account to a platinum perks checking and kept the same account number. I met the terms for the promotion but never awarded the promotional bonus as advertised. Over several months I contacted them multiple times and they sent it to the home office to get my money. The home office declined it. It was next sent to the district manager to review. No response from him or my banker for XXXX months. I contacted the branch in XXXXXXXX XXXX again on XX/XX/XXXX and was told the district manager would call me.…

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At approximately XXXX XXXX on Tuesday, XX/XX/year>, at the XXXX, Indiana XXXX for Huntington Bank, I used the ATM to take a cash advance of {$30.00} from my XXXX credit card. The bank charged a {$4.00} fee, which I accepted, and I received XXXX {$5.00} dollar bills and XXXX {$20.00} bill. I then immediately deposited this {$30.00} into my Huntington checking account in the same visit. This was to cover an and overdraft that had a grace period but the money needed to be in my account by the end of business today, Tuesday, XX/XX/year>. I didn't know. Did you not request a receipt, but immediately checked my Huntington app, and the funds were not there! I called Huntington customer service when they opened at XXXX, and their only suggestion was to open a case which would not cover my overdraft. Huntington stole my last {$30.00} before payday. as well as my time.

I opened a money market account with XXXX XXXX and successfully funded it with {$100.00} from my account with Huntington. After that was complete, I then attempted to transfer {$15000.00} from my Huntington account on XX/XX/year> into my XXXX money market account. On Monday, XX/XX/year>, Huntington cancelled my transfer and revoked access to my account. I have spoken with 5 individuals who continue to insist that I provide a bank statement from XXXX in order to restore account access. My account is brand new with XXXX and I will not have an official statement for 30 days. I have explained that to Huntington and they refuse to restore access to my funds. This seems like more than just fraud prevention and feels more like a questionable asset retention policy. Access to my funds at Huntington should not be dependent on my ability validate ownership of an account at another institution.…

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I am filing this complaint regarding an unauthorized check that was fraudulently cashed at Huntington Bank without proper identity verification. A check issued to me was mailed to the wrong address. An unknown individual obtained the check and presented it at Huntington Bank, where it was cashed despite the following : The individual was not me and did not provide my identification The signature on the check is not mine and does not match my name No proper verification procedures appear to have been followed I contacted Huntington Bank directly to report the fraud and seek resolution. During that call, I was informed that there was nothing I could do at this time and that I would need to wait and file multiple disputes. This response is concerning, as the bank failed to follow basic protocol when cashing the check, yet is placing the burden on me to resolve the issue.…

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The first issue is when making this complaint I cant do the follow up because it does not allow me. The XXXX issue is Fraud. Committed by Huntington Bank theyre also accessing my XXXX XXXX which is through XXXX XXXX . And watching and recording where my purchases go to that didnt start until this evening because I made a purchase earlier as you can tell about the XXXX dollar XXXX to XXXX XXXX and they didnt put XXXX on it but this evening when ordering from XXXX I XXXX with my Cash App card after making a withdrawal from my Huntington Bank account before my Cash App can make the payment Huntington Bank made the payment and then my XXXX XXXX card was also charged when being refunded and while making the payment from Huntington Bank , you will notice that the statement says XXXX XXXX XXXXXXXX why is Huntington Bank accessing my purchases my XXXX XXXX card my XXXX XXXX transaction history without permission.…

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Huntington National Bank is continuing to furnish credit reporting data on a debt that was discharged through XXXX XXXX XXXX, in a manner that violates the federal discharge injunction under 11 U.S.C. 524. The bankruptcy facts : I filed a Chapter XXXX petition on XX/XX/XXXX in the United States Bankruptcy XXXX, XXXX XXXX XXXX XXXX XXXX, Case No. XXXX. The discharge was entered on XX/XX/XXXX. The XXXX XXXX XXXX account ending in XXXX is a pre-petition debt. It was opened in XX/XX/XXXX and charged off in XX/XX/XXXX -- more than two years before the bankruptcy petition was filed. It was included in the bankruptcy schedules and XXXX through the XXXX XXXX proceeding. What the discharge injunction requires : Under 11 U.S.C. 524 ( a ) ( 2 ), the discharge operates as a permanent injunction against any act to collect, recover, or offset a discharged debt as a personal liability of the debtor.…

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In XXXX my mother and I purchased a {$3000.00} cashier check in my name. The check was supposed to be used to cover funeral expenses when she died. She took the check home and stored it in her safe. XX/XX/XXXX my mom died. The cashiers check was originally purchased from XXXX Bank who was later bought by Huntington Bank. On XXXX XXXX I went to Huntington Bank to cash the check. I was told the check is too old and it was purchased from XXXX Bank therefore they will need to contact their XXXX department. She scanned the check and sent to the XXXX XXXX. I was told I would get a call later that day. I did not receive a call. I went back to the bank the next day XX/XX/XXXX. I was told by different XXXX she will scan the check to the XXXX XXXX again and she will get back to me give it a week. A week later I did not receive a call. I went back to the bank today XX/XX/XXXX.…

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I I had to check for {$4500.00}. The check was good. I did a mobile deposit the check went through. I got emails on everything. I got all my emails still the email said that the accounts gon na be on hold until the check goes through to check went through and they and the employees were telling me my account was closed. Theyre closing my account over. Theyre not supposed to tell me that supervisor told me that and that thats what they keep telling me but the thing is that I have money on it my appointment was and they wont let me get it out. You cant you wont let me get my own money out.

I had a huntington bank account. I deposited a check by mobile deposit on XX/XX/year> for a total of almost XXXX. I was told there was a hold on my check and the hold would be released on XX/XX/XXXX with funds available XX/XX/XXXX. XX/XX/XXXX comes around and I check my bank account via mobile app. I can not get into my account. Confused I call huntington after trying to reset my password and being unable to do so. Huntington tells me that my account is being closed. Can not give me a reason. I was told I must wait for a explanation via post mail. I spoke with my lawyer, who is the one who issued the check and he was contacted XX/XX/XXXX twice to confirm the validity of the check. This is AFTER I was already told my account is being closed. It is outrageous to deem someones account a risk and close the account BEFORE confirming the validity of the check.…

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On XX/XX/year> I rented a car from XXXX in XXXX for {$7000.00} pesos for a duration of XXXX days. After experiencing the unsafe and dangerous driving conditions of XXXX, I made the decision to return the car early on XX/XX/year>, XXXX days later. I should have received a refund of {$3500.00} pesos. XXXX never provided the refund and refused. I went to my bank, XXXX, and disputed the full charge, stating I am owed a partial refund that had not been received. XXXX received my request, asked for more documentation, which I provided only to be met with a response from XXXX bank that the documentation was never received. I have tried XXXX times to collect my refund and am being denied by the incompetency of the Bank. I am seeking out a refund of {$3500.00} pesos from XXXX Bank for XXXX XXXX rental fraud.

I received an email on XX/XX/year> at XXXX from Huntington Bank stating I am pre-approved to refinance my auto loan and save money. In the email, it details " You can check your rate with no impact to your credit score to see how much you could save before you apply ''. There is a check your rate button which I clicked. It was asking specific questions about my vehicle and didn't provide me rates or anything. I received an email on XX/XX/year> at XXXXXXXX XXXX from Huntington saying I was conditionally approved for an auto loan. I then received an email from XXXX XXXX at Huntington on XX/XX/year> at XXXX saying that she would assist me with the loan i recently requested. I explained to her that the rate and payment are significantly higher and said " just to be sure because it said it in the initial email, this " application '' will not affect my credit?…

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I ask Huntington Bank for a history of my account. History from the day the account was open to the day it close. Also the bank store over XXXX dollars from my account. After i fount out they did put the money back. But i think these may have happen before. I need a history on the account so i can verify. Huntington Bank account # XXXX

My brother and I set up this account earlier this month as a repository for funds from our deceased father 's estate. I successfully linked another account that I own ( XXXX ) and tried to transfer funds to cover funeral expenses. Without notice, my brother and I were both locked out of our account with no call, no email and no explanation. When I finally got through to the company by phone ( 20 minute hold time ), I was told that the account was locked due to a fraud flag ( again, no notification ). I was directed to come into a branch and present a picture ID to reinstate the account. There are no branches near me in Virginia and I requested an exception to the policy. 5 days later, I still have not heard back and am still locked out of my account. Have been an XXXX XXXX XXXX for a major financial company, I understand the need for fraud controls. However, in my opinion ( and experience ), Huntington Bank 's practices are unfair and abusive.…

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This is a follow-up to a previously filed complaint. CFPB XXXX # : XXXX Huntington Case XXXX : XXXX I am submitting additional evidence that was not properly considered in the original review. This is not a case of dissatisfaction with product quality. The seller misrepresented the condition of the item at the time of sale. The listing described the item as being in great condition and as new. However, after the purchase, the seller admitted via text message that the item had been sitting unused in their garage for over a year and may require a new battery to function. This information was not disclosed prior to the transaction and directly contradicts the original listing description. I would not have authorized this payment had I been given accurate information about the condition of the item. Huntington Bank denied my dispute by categorizing this as a quality issue.…

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I am writing to express my concern regarding the recent hold placed on my Huntington account on XX/XX/year>. Upon visiting the bank, I was informed that the hold was due to a check deposited into my account by an unknown individual. The check in question was a business check, and I was not aware of its existence. I had not deposited the check via mobile deposit or in-person at the bank. After a week, the bank notified me and placed a hold on my account. I visited the bank to request that the check be returned, as I had sufficient funds in my account to cover the amount. However, the bank has decided to close my account, which is my only account.

Failure to Provide Notice of Fraud Flag and Restriction of Authorized Transfer I am filing this complaint regarding Huntington Banks handling of a transfer from my personal savings account that I fully authorized. On XX/XX/year>, I initiated a transfer of approximately {$1300.00} from my Huntington Bank savings account to my newly opened XXXX XXXX account. I contacted Huntington Bank in advance to confirm the appropriate method to transfer the funds and was advised by a customer service representative to authorize an electronic bill pay transfer, which would take approximately XXXX days to process. After waiting several days, I contacted Huntington Bank on XX/XX/year>, to check the status of the transfer. At that time, I was informed that the transaction had been flagged as fraudulent and cancelled. I was also told that a case number had been emailed to me.…

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I am filing this complaint regarding delays by Huntington Bank in processing an auto loan payoff following a total loss claim, which is causing ongoing financial harm. My vehicle was declared a total loss, and my insurance company is prepared to issue payment to satisfy the loan. However, Huntington has delayed processing due to internal documentation requirements and handling of the vehicle title. The title for the vehicle is listed as OR between myself and my ex, which generally does not require joint authorization to proceed. Despite this, Huntington required a Power of Attorney ( POA ), which introduced additional delays. I complied with this request and submitted an updated XXXX, which was confirmed received on Friday. As of Monday, the payoff has still not been processed. This delay is entirely outside of my control and is the result of Huntingtons internal policies and handling.…

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Opened a savings account on XX/XX/year>, at the XXXX, MI branch with XXXX XXXX, including the required deposit to qualify for the 3.29 % APY. On XX/XX/year>, I called and spoke with XXXX in XXXX XXXX and XXXX at the XXXX, OH corporate office. I was informed that they were unable to assist and that I would need to visit the branch in person. I subsequently visited the branch and spoke with XXXX XXXX, who advised that she would submit a request to have the interest rate updated. On XX/XX/year>, I called back as the rate had not yet been updated. XXXX indicated that she needed to submit another request but was unable to resolve the issue or provide a timeframe for completion. She then transferred me to the XXXX XXXX XXXX ( XXXX ), where I spoke with XXXX, who advised that the branch would need to resolve the issue. To date, no resolution has been provided. I have been continuously redirected between departments without a clear answer or corrective action.

Police Report # : XXXX After obtaining and reviewing the full dealer and title documentation from the XXXX XXXX XXXX, I discovered that material documents used in the transaction were altered without my knowledge or authorization, including a Power of Attorney form. These altered documents were used to process title and registration actions. A police report has been filed regarding this forgery and document alteration. I have also obtained supporting documentation directly from the county clerk confirming what was submitted on my behalf. XXXX has been placed on notice of this fraud and provided with details of the altered documentation. Despite this, XXXX has : Continued to report the account as valid and accurate to credit reporting agencies Failed to conduct a reasonable investigation into the fraud claims Continued collection activity and enforcement of the loan Asserted that the matter is solely between myself and the dealership This position is not acceptable.…

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I am submitting this complaint regarding a Home Equity Line of Credit that originated with XXXX Bank, which was later acquired by Huntington Bank. The HELOC was opened at a branch location and was intended to be secured by my former residence. However, I later confirmed with XXXX XXXX XXXX of Deeds that the lien securing the HELOC was never recorded. Huntington Bank has also been unable to provide a liber or page reference showing that the XXXX was ever filed. Because the XXXX was never perfected in the public record, it did not appear during the title search when the property was sold in 2023. As a result, the property was conveyed to the buyer free of any lien related to this HELOC. I discovered this issue while reassessing our finances after completing construction of our new home and exploring ways to pay down this debt more quickly. I promptly contacted Huntington Bank to bring the matter to their attention.…

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Relative to a dispute for an unauthorized charge, I have now opened XXXX inquiries and provided supporting documentation. On each occasion, the bank will respond after a period of time to advise that I have not provided any information to them. This information was sent on previous occasions via email, and acknowledged by the bank via auto-reply. As such, the inquiry was closed, and settled in favor of the merchant, despite providing what relevant information I could. The bank is negligent in that this information was provided, however failed to act or update my account with this information to further the investigation which would likely have been settled in my favor. Inquiry reference : XXXX.

I am filing a complaint against Huntington Bank regarding what I believe to be unfair and deceptive payment processing practices that have resulted in unjust late fees. I have a credit card with Huntington Bank with a monthly due date of the XXXX. My primary bank is XXXX XXXX, where I maintain my checking account and use its bill pay system to pay all of my obligations, including utilities, mortgage, auto loans, and credit cards. Chases b ill pay system provides a guaranteed delivery date, and I schedule payments to arrive on or before the due date. This system has consistently worked reliably, and I have never experienced late payment issues with any other financial institution. However, Huntington Bank has repeatedly charged me late fees despite my payments being delivered on time. I have provided documentation from XXXX confirming that my payments were delivered before the due date.…

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i switched my insurance on XX/XX/year> from progressive homesite to allstate. allstate set the coverage date as the XXXX with the policy effective date as the XXXX. i received a letter in the mail from Huntington national Bank who told me i had a lapse in coverage. and they would not acknowledge the coverage start date .. they only look at the effective date. I called XXXX and they are unable to move the effective date back 1 day and have informed me that this is the way they always do the policy. now i am stuck paying for 1 day of lapsed coverage it seems

I am filing a complaint regarding my banks failure to stop unauthorized recurring transactions despite multiple explicit requests over an extended period of time. For approximately 712 months, I have been attempting to stop recurring charges from XXXX ( specifically a XXXX subscription billed through XXXX ). I no longer had access to my XXXX account due to a two-factor authentication issue tied to a disconnected phone number, which prevented me from canceling the subscription directly. As a result, I contacted my bank on multiple occasions and clearly requested that a permanent merchant block or stop payment be placed on XXXX to prevent further charges. I was told by more than one bank employee, including customer service and in-branch staff, that these steps had been completed. Despite these assurances, the charges continued.…

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I initiated a transfer from my account with Huntington National Bank to my XXXX account. After the transfer, the full amount of my funds was not deposited into my XXXX account. I contacted XXXX multiple times regarding the missing funds. XXXX representatives informed me that they reversed the funds back to Huntington National Bank and advised me to contact Huntington for resolution. Because the funds were not available in either account, I filed a dispute with Huntington. Huntington initially issued a temporary credit, but on XX/XX/year>, the credit was reversed after Huntington received a rebuttal from XXXX stating there was no error with the transaction. However, XXXX continues to tell me that they already reversed the funds back to Huntington, while Huntington states the rebuttal from XXXX indicates there was no issue with the transfer. As a result, both institutions appear to be providing conflicting information, and my funds remain unresolved.…

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The last few months I have had a lot of purchases on my account that I didnt make. They have all been online purchases. XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I have had to get like XXXX new cards. Its very inconvenient and then the bank rejected some of the disputes and my acct isnt adding up. I would like my money back. I never let anyone use my card. Its always in my possession so I dont understand why all of a sudden Im having these issues.

In XX/XX/year>, I applied for an SBA 7 ( a ) loan through Huntington National Bank to open a XXXX XXXX XXXX On XX/XX/year>, my Huntington lending consultant sent an email confirming the loan terms in writing : a {$120000.00} draw-to-term loan with a {$30000.00} equity injection based on a {$150000.00} total project cost a 20 % equity contribution. Based on these written terms, I authorized a hard credit pull on XX/XX/year>. After the credit pull, Huntington changed the equity injection requirement from 20 % to 30 % a 50 % increase over what was committed in writing. No explanation was provided for this change. Then, after the equity change, Huntington revealed their DSCR ( Debt Service Coverage Ratio ) evaluation methodology for the first time. They had averaged my projected revenue and expenses across all 12 months of Year 1 and declared the application failed.…

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" I am filing this formal complaint against Huntington Bank for violations of Regulation E ( 12 C.F.R. 1005.11 ) and the Electronic Fund Transfer Act ( 15 U.S.C. 1693f ). The bank is refusing to listen to me about not having the proof that was never given to me and is failing in its legal duty to conduct a good-faith investigation into merchant errors. XXXX. XXXX Incident : On XX/XX/XXXX, at XXXX XXXX, the bank allowed a {$400.00} XXXX transaction to go through when it was supposed to be blocked. I only had a small amount in the account, but they allowed it to overdraw anyway, forcing me to use my rent money and my childrens XXXX money to cover a balance I should not have had to in the first place. Under 12 C.F.R. 1005.11, the bank is required to investigate an error even if the consumer lacks a receipt, especially when the merchant failed to provide XXXX.…

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I provide essential needs to the underserved in my community I'm a sole propriter business owner XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX. I made a huge accomplishment of getting a donation from the XXXX XXXX XXXX and mobile deposited to my Huntington account. They have held it 12 days now and its for charity. They already told me the funds are good and told me to go to a branch which the closest is 2 hrs away so I went and was told by two ppl before I went that they would release my funds if I went and I got no funds and still no answers. Huntington is holding my charity money for food for the underserved of the XXXX XXXX XXXX and they are a horrible bank.

I was contacted by a recovery vendor who stated they were arranging to pick up the vehicle on behalf of the company. I provided the location and was told the pickup would be scheduled. Despite this, no one ever arrived, and I did not receive any followup communication confirming a pickup date or explaining any delay. After weeks of no action and no written clarification, I unexpectedly received attorney collection papers. I do not understand why this occurred when the company had already initiated the pickup process and failed to complete it. I have made multiple attempts to obtain written

On XX/XX/XXXX i rented and picked up a vehicle from XXXX XXXX XXXX company to be returned the following day on day XX/XX/XXXX ( see attached copy of XXXX rental agreement # XXXX ). According to the rental agreement the total one day rental cost came to {$88.00}. That vehicle was timely returned XX/XX/XXXX. The rental agreement describes the rented vehicle as follows ; rental agreement # XXXX ; XXXX car number XXXX ; plate number XXXX XXXX ; veh discreption XXXX XXXX XXXX XXXX ; odometer out XXXX. I used my huntington bank credit card to rent the vehicle. Almost XXXX months later on XX/XX/XXXX XXXX charged my huntington bank credit card {$6700.00} ( see attachment XXXX ). I had not rented any other vehicles from XXXX and therefore had not signed any other car rental agreements. XXXX claimed the vehicle i rented had not been returned until XX/XX/XXXX. XXXX provided me a bogus receipt for the money charged to my huntington credit card ( see attachment XXXX ).…

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On XX/XX/year>, I sent {$170.00} through Cash App to purchase a childrens XXXX four-wheeler that was listed on XXXX XXXX as being in great condition still as new. I agreed to purchase the item for {$170.00} based on that description. After receiving the item, it became clear that it was not in the condition described and did not work properly. When I contacted the seller, they admitted in text messages that the item had been sitting unused in their garage for over a year, which contradicts the listing description stating the item was still as new. I requested a refund and offered to return the item, but the seller refused and stated the sale was final. Because the item was materially misrepresented, I filed a dispute with Huntington National Bank since the XXXX XXXX payment was funded through my bank account. The bank denied my dispute stating that XXXX XXXX transactions are authorized payments.…

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