CFPB COMPLAINT DATABASE

I.C. System

881 real consumer complaints filed against I.C. System at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.

881
Complaints
0
Won monetary relief
0%
Relief rate
100%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed606
  2. 02Written notification about debt103
  3. 03False statements or representation76
  4. 04Took or threatened to take negative or legal action35
  5. 05Incorrect information on your report18

Top states filing

FL118TX107GA86NC65CA59

Recent complaints

The 30 most recent complaints against I.C. System where the consumer chose to publish their narrative.

Debt collection· Attempts to collect debt not owedFL

I am not sure what is going on, but I have disputed these accounts multiple times and have never received a response. This has become very frustrating, and I am concerned that my efforts to address these issues are being overlooked. If I made an error in the process, it was certainly not intentional, as I have been doing my best to handle this matter properly and in good faith. Please carefully review the attached letter and conduct a thorough investigation into these disputed accounts. I am requesting that my credit report be made complete, accurate, and fully compliant with all applicable reporting requirements as soon as possible.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

IC SYSTEM INC is falsely reporting on my credit. I have never had any accounts with them. Per my research IC SYSTEM INC is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under XXXX XXXX XXXX - XXXX of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under XXXX Code XXXX - XXXX of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

IC SYSTEM INC is falsely reporting on my credit. I have never had any accounts with them. Per my research IC SYSTEM INC is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedKY

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOH

IC SYSTEM INC is falsely reporting on my credit. I have never had any accounts with them. Per my research IC SYSTEM INC is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Company Name : XXXX XXXX XXXX XXXX XXXX. Also Involved : IC System , Inc., XXXX XXXX XXXX XXXX Product : Credit Reporting Issue : Incorrect information on credit report What Happened : I am filing this complaint regarding inaccurate and unverified credit reporting related to an alleged XXXX XXXX XXXX XXXX account being reported by IC System , Inc. This account first appeared on my credit report in XX/XX/XXXX. At that time, I contacted XXXX XXXX XXXX XXXX directly and spoke with a supervisor who confirmed that the issue was caused by a warehouse misfiling of equipment. I was explicitly told the account would be cleared and reported as resolved. Shortly thereafter, the collection was removed, and XXXX XXXX XXXX confirmed the account showed as paid/cleared. Despite this, the same account has been repeatedly reinserted into my credit report by different collection agencies, most recently IC System , Inc., with a reported balance of {$410.00}.

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

I am submitting a complaint against several debt collection agencies for what appear to be ongoing violations of federal consumer protection laws. After formally disputing the alleged debts and requesting proper validation, the agencies failed to provide sufficient documentation to establish that I am legally responsible for these accounts. Specifically, they did not produce key records such as original agreements, proof of ownership, complete account histories, or evidence of their authority to collect. Despite this lack of verification, collection activities and credit reporting appear to have continued. This raises concerns about potential violations of the Fair Debt Collection Practices Act ( FDCPA ), including failure to properly validate debts and the use of misleading or unfair collection practices.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

I am submitting a complaint against several debt collection agencies for what appear to be ongoing violations of federal consumer protection laws. After formally disputing the alleged debts and requesting proper validation, the agencies failed to provide sufficient documentation to establish that I am legally responsible for these accounts. Specifically, they did not produce key records such as original agreements, proof of ownership, complete account histories, or evidence of their authority to collect. Despite this lack of verification, collection activities and credit reporting appear to have continued. This raises concerns about potential violations of the Fair Debt Collection Practices Act ( FDCPA ), including failure to properly validate debts and the use of misleading or unfair collection practices.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationLA

To Whom It May Concern : I am writing to formally dispute the validity of the alleged debt referenced above. This letter is sent pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ), including but not limited to 15 U.S.C. 1692c and 1692g. Under 15 U.S.C. 1692c ( c ), you are hereby notified to cease all communication with me regarding this matter, except as permitted by law. Additionally, under 15 U.S.C. 1692g, I am requesting full validation of the alleged debt. Until such validation is provided, you must cease all collection activities. Please provide comprehensive documentation supporting your claim, including but not limited to : The full name and mailing address of the original creditor The name ( s ) of any subsequent owners of the debt, including assignment history The account number and date the debt was incurred A complete payment history, including all charges, payments, interest, and fees An itemized breakdown of the total amount claimed Copies of

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I C SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Dear Sir or Madam, This communication serves as a formal dispute regarding a collection notification we recently received concerning an alleged debt to XXXX XXXX XXXX XXXX XXXX. On XXXX XXXX, XXXX, we were alerted by XXXX XXXX about a collection account opened by XXXX XXXX XXXX ( XXXX ) for {$290.00}. This is particularly concerning as it appears to be a re-emerging and fraudulent claim. We previously received a collection notice for the * identical * alleged debt amount of {$290.00} from IC Systems in XX/XX/year>, also referencing XXXX XXXX XXXX XXXX XXXX. We wish to state unequivocally that neither my husband, XXXX XXXX, nor I have ever opened an account with XXXX XXXX XXXX XXXX XXXX, nor have we ever engaged in any business dealings with them. We have never been customers of XXXX XXXX XXXX XXXX XXXX at our current address of XXXX XXXX XXXX, XXXX, PA XXXX, or at any previous residence.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

Delete this account because you can not furnish any documentation that would verify ownership. Please provide documentation that the following account belongs on my credit report and that my rights have not been violated. In compliance to 15 U.S. Code 1692e ( 6 ) Debt collectors are legally obligated to adhere to 15 U.S. Code 1692e ( 6 ), which forbids them from providing false information or insinuating inaccuracies about the nature, amount, or legal standing of a debt. It is against the law to make deceptive statements or misrepresentations concerning the debt being pursued for collection.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationFL

I C SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research, I C SYSTEM is a debt collector. They are falsely reporting on my credit! Account XXXXXXXX XXXX XXXX XXXX is falsely reporting credit file and is against my rights and fair credit act. Under U.S. Code 16 of investigation consumer report, you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Delete this account because you can not furnish any documentation that would verify ownership. Please provide documentation that the following account belongs on my credit report and that my rights have not been violated. In compliance to 15 U.S. Code 1692e ( 6 ) Debt collectors are legally obligated to adhere to 15 U.S. Code 1692e ( 6 ), which forbids them from providing false information or insinuating inaccuracies about the nature, amount, or legal standing of a debt. It is against the law to make deceptive statements or misrepresentations concerning the debt being pursued for collection.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY

I received a collections online credit report for an XXXX account not in my name. I demand that this be taken off. I'm an attorney, and I plan to use the fullest extent of the law. Addition to this report, I will file a report with the New York attorney general 's office if this is not removed from my account

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX

I am filing this complaint against IC System for failure to comply with federal consumer protection laws. I have repeatedly requested proper validation of this alleged debt ; however, the company has failed to provide sufficient documentation and continues to send only an invoice, which does not meet the legal requirements for validation. An invoice alone does not prove that I am legally obligated for the debt or that the collector has the right to collect it. Under the Fair Credit Reporting Act, 15 U.S.C. 1681s-2, all information furnished to consumer reporting agencies must be accurate and verifiable. Additionally, under the Fair Debt Collection Practices Act, 15 U.S.C. 1692g, I am entitled to proper validation of the debt. Despite my repeated efforts, this account remains unverified and continues to be reported and/or collected.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOH

I am writing in response to your communication regarding an alleged debt that you claim I owe. Pursuant to my rights under the Fair Debt Collection Practices Act ( FDCPA ), I am requesting full validation of this debt. Please provide the following information : The name and address of the original creditor The original account number associated with the alleged debt The amount of the alleged debt, including an itemized breakdown of fees, interest, and charges Documentation showing I am legally obligated to pay this debt Proof that your company is licensed and authorized to collect this debt in my state A copy of the original signed agreement or contract bearing my signature Until this information is provided and verified, I request that all collection activity on this account be immediately suspended, including reporting to credit bureaus.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIL

I.C. SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research I.C. SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtIN

In XXXX, after receiving initial notice of this alleged debt, I promptly submitted a written request for validation to IC System regarding the following account : IC System Account # XXXX In addition to my written request, I also contacted IC System by phone to request proper validation of this debt. To date, I have not received any documentation verifying that this debt is valid, that I am legally obligated for it, or that IC System has the authority to collect. Under FDCPA 1692g, once a consumer requests validation, the debt collector is required to cease collection efforts until proper validation is provided. Despite this, IC System has failed to respond and has continued to disregard my request. Through further research into IC Systems practices, I am concerned that my request is being ignored or not properly handled. This raises serious concerns regarding their compliance with federal law.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ

I am filing a complaint with the Consumer Financial Protection Bureau ( CFPB ) regarding a fraudulent debt collection attempt made by I.C. System, Inc., which claims I owe {$550.00} for an account with XXXX. I am currently a victim of identity theft and have never had any financial dealings or obligations with XXXX. I reject the claim that I am a debtor for this account. I.C. System, Inc. is attempting to collect this debt without my consent or any legitimate basis, causing significant emotional and financial distress. I am requesting that the CFPB intervene and assist in ensuring that I.C. System, Inc. ceases all collection efforts until they provide proper validation of this debt, as required by the Fair Debt Collection Practices Act ( FDCPA ), specifically 15 USC 1692g. I am demanding proof of the debt, including the original signed contract ( with my wet signature ), verification that I.C. System, Inc.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

I.C. SYSTEM, INC is falsely reporting on my credit. I have never had any accounts with them. Per my research I.C. SYSTEM, INC is a debt collector. They are falsely reporting on my credit!! Account number is # XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOH

IC SYSTEM is falsely reporting on my credit. I have never had any accounts with them. Per my research IC SYSTEM is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMI

XXXX XXXX XXXX XXXX XXXX, MI XXXX XX/XX/year> I.C. System, Inc. XXXX XXXX XXXX XXXX XXXX, MN XXXX Phone : XXXX Subject : Request for Debt Validation To Whom It May Concern, I am writing in response to your recent contact regarding an alleged debt. Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, I am requesting validation of this debt. Please provide the following information : The amount of the alleged debt The name of the original creditor Copies of any documents showing that I am legally responsible for this debt Proof that your company is authorized to collect on this debt A complete payment history, including any interest or fees added to the account Until you provide proper validation of this debt, I request that all collection activity cease and that you do not report this account to any credit reporting agencies. If this account has already been reported, please mark it as disputed.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

I am writing to formally request debt validation for a collection account mentioned in a letter I recently received. Under my rights through the Fair Debt Collection Practices Act ( FDCPA ), I ask that your office provide clear proof that the debt is valid. This should include the name of the original creditor, the amount owed, a full payment record, and proof that I am responsible for this debt. I am making this request to ensure the information being reported is accurate and not the result of a mistake, fraud, or confusion. While waiting for proper validation, I ask that you pause all collection activity and reporting related to this account, as allowed by law.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMD

I am filing this complaint because XXXX failed to properly provide debt validation after I submitted a dispute regarding an alleged XXXX account appearing on my credit report. I specifically requested debt validation in accordance with my rights under the Fair Credit Reporting Act ( FCRA ). Instead of providing documentation verifying the debt, XXXX responded only with a statement that the item was verified as accurate and that other information has also changed. No supporting evidence, no documentation from the furnisher, and no proof of the alleged debt were provided to me.Attached is their response dated XX/XX/year> XXXX- I C SYSTEMS A proper reinvestigation requires more than a cursory verification.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Unauthorized charge, billing error, and wrongful collection reporting. In late XXXX, I began receiving emails from XXXX stating that a router had not been returned and that I was being charged {$210.00}. I contacted XXXX customer service in XX/XX/XXXX to dispute this charge. I was informed that a ticket had been created and escalated for investigation. However, I never received a case number, updates, or any resolution. Despite the dispute remaining unresolved, XXXX transferred the account to collections on XX/XX/XXXX without notifying me or completing the promised investigation. I contacted XXXX again on XX/XX/XXXX. At that time, I believed the router referred to equipment I had used while living in New York in XXXX. I suspected there may have been a processing error at the store when I returned the equipment, where the staff may not have properly recorded the return, resulting in it being shown as not returned.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response

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