Lakeview Loan Servicing, LLC

I, the consumer, formally disputed the alleged account and requested validation and verification of the companys authority to collect. The company failed to provide sufficient documentation within the time permitted under federal law and continued furnishing adverse information during an unresolved dispute. An estoppel notice was sent after expiration of the validation period, yet reporting continued. Due to failure to validate and continued reporting during dispute, I, the consumer, requests immediate removal of the tradeline.

I was overcharged by my County for my property tax by about {$4500.00}. The mortgage company paid it and increased by payment by {$1000.00} a month roughly. Clearly nobody can do that with the economy the way it is so I had to go back have a taxes reevaluated, a refund check sent, and then I made the difference up in the escrow account with Lakeview. This took a ton of calls with this company to get it right. After every payment I made they said the escrow would be evaluated and my payment will be corrected every time I have to call them to get any movement forward the payment went from {$3000.00} a month to {$2700.00} a month and I've had to call them again after the recent payment to get my payment reevaluated so that it's back to the original {$2000.00}. They have a XXXX review score of XXXX, these people should not be able to service mortgage loans they are absolutely horrible.…

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We have submitted a previous claim for this matter, we were told by all outlets we have complained to that we need to hire an attorney, we did so & XXXX XXXX XXXX Bank still did not acknowledge our attorney or our concerns. Now that we are in foreclosure they just answered to our attorney. As previous complaint mentioned they have mishandled our escrow funds when our account was bought from XXXX Bank. We paid half of the escrow to XXXX & were told to send all payments to XXXX & XXXX bank in XXXX, we sent the balance of escrow due to XXXX XXXX XXXX Bank bt they proceeded to expect us to pay the full escrow amount of {$5500.00} since XXXX did not forward the funds to XXXX XXXX XXXX bank. We paid mortgage every month accordingly. XXXX XXXX XXXX Bank continued to charge fees as if the escrow was not paid. They continued to cash our mortgage check up until this year of XX/XX/2026.…

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Lakeview Loan Servicing acquired my loan in XXXX. Our first payment, they drafted from my account a week early. Our second payment, they drafted from my account on XX/XX/XXXX then sent me a notice on or around XX/XX/XXXX stating my loan was past due. I logged into my portal and saw the XX/XX/XXXX payment was showing past due. I logged into my bank account and confirmed they did in fact draft from my account on XX/XX/XXXX. So, I contacted the business and was told that they did collect the money but had not applied it to my loan yet and that a ticket would be opened to have the payment applied. I was assured this would be addressed within a few business days. On XX/XX/XXXX, I received an urgent notice that my account was past due. I called them again and was told that the ticket was closed without the payment ever being applied. This is incredibly frustrating.…

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I refinanced XX/XX/year> near the time when property taxes were due The title company associated with the refinance was supposed to pay my property taxes In XXXX I checked if the taxes were paid and found they hadnt been. I ( errantly ) reached out to Lakeview to have them pay the taxes After they ( allegedly ) made the payment, I learned that the title company was responsible for those taxes, so I reached out to them as well. I learned the title company had paid the taxes but there was a posting error with their payment I reached out to the county, and they were able to correct the payment sent by the title company and the taxes were paid in full. After learning that their payment went through, I requested Lakeview get a refund back in my escrow account. This is where we are now. I have been reaching out to Lakeview weekly for updates and they keep telling me that it'll get resolved but it's been almost 5 months now with no progress

My husband and I bought a property in XXXX XXXX on XX/XX/year>. The mortgage was with LAKEVIEW. My husband passed away a month ago. I m finding out that LAKEVIEW transfer the mortgage loan to XXXX XXXX XXXX XXXX They omitted my name. I have the DEED and the MORTGAGE PAPERS and all have my name on it. I spoke to somebody at XXXX XXXX XXXX XXXX. They submitted all the papers to LAKEVIEW. But I still have no response.

Since XX/XX/year>, I have been actively attempting to complete a loan assumption with Lakeview Loan Servicing. Despite nearly a year having passed, my request remains unresolved. Lakeview has repeatedly failed to provide timely updates, clear communication, or a defined resolution timeline, constituting what I believe to be negligent servicing practices. FINANCIAL HARM INCURRED : As a direct result of Lakeview 's delays, I have been forced to pay the following out-of-pocket costs that would not have been necessary had my request been processed in a reasonable timeframe : Deed Transfer Fees Attorney Fees Additional costs related to extended processing time RELEVANT DETAILS : Servicer : Lakeview Loan Servicing , LLC Assumption Request # : XXXX Date of Initial Request : XX/XX/year> Nature of Issue : Unreasonable delay in processing, lack of communication, and additional fees incurred due to servicer negligence

COMPLAINT NARRATIVE I am submitting this emergency complaint because Lakeview Loan Servicing , LLC and its foreclosure trustee, XXXX XXXX XXXX, are proceeding with a non-judicial trustee 's sale scheduled for XX/XX/XXXX at XXXXXXXX XXXX XXXX while : ( 1 ) refusing to provide reinstatement figures to an interested party who has repeatedly requested them and is ready to cure the default ; ( 2 ) ignoring an active recorded XXXX XXXX and pending XXXX Supreme Court emergency petition ; and ( 3 ) proceeding on a VA-guaranteed loan without proper VA loss-mitigation review or VA Loan Technician intervention . THE PROPERTY : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX | XXXX XXXX | TS No. XXXX | Servicer : Lakeview Loan Servicing , LLC | Trustee : XXXX XXXX XXXX XXXX SECTION 1 WHO I AM AND WHY I HAVE THE RIGHT TO REINSTATEMENT INFORMATION I am not a stranger to this loan or this property. I am the person who funded it, paid it, and holds recorded title notices on it.…

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In XX/XX/XXXX, I applied for a loan modification due to my divorce. I was approved for a temporary loan modification on XXXX XXXX Loan # XXXX without requiring my former husbands signature. The terms of the trial modification required me to make three consecutive payments at the modified rate of {$2500.00}, without missing any payments. I successfully completed this trial plan. Around XX/XX/XXXX, I received an approval letter for the permanent loan modification along with the required paperwork to sign. I signed the documents on XX/XX/XXXX, and returned them via XXXX as instructed. No notarization was required, and I made copies of everything I submitted. Although my former husbands name still appeared on the paperwork, his signature section was left blank because he abandoned the family and his whereabouts are unknown.…

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I have previously submitted complaints regarding XXXX XXXX as the servicer of my mortgage. I am submitting this additional complaint to clarify and connect ongoing concerns involving both XXXX XXXX and Lakeview Loan Servicing LLC, which are associated with my mortgage account. I recently received a class action settlement notice related to Lakeview Loan Servicing LLC, raising concerns about potential data security or servicing-related issues. This is particularly concerning in light of my prior complaints involving XXXX XXXX. During this same period, I have experienced significant financial hardship, including a sudden and substantial increase in utility costs tied to a suspected infrastructure issue, as well as a loss of household income. These overlapping issues have placed my household at risk of housing instability.…

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I received an escrow analysis from my mortgage servicer, Lakeview Loan Servicing, servicing handled by XXXX, showing an escrow overage of {$3300.00} that would be refunded if my account was current. At the time, my mortgage account was delinquent with a total amount due of {$4100.00}. I contacted the company by phone to request that the escrow overage be applied directly to my outstanding balance so I could bring the account current. The company refused and stated that the escrow overage would only be released after the account is brought current. This position creates a situation where the servicer is holding a substantial amount of my funds while simultaneously requiring me to independently cure the delinquency, despite those funds being sufficient to cover the majority of the balance due. I made a good faith effort to resolve this directly with the company, including speaking with a supervisor, but no resolution or meaningful alternative was provided.…

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My account was recently transferred to this lender. I have been unable to contact the lender to confirm the account transfer and where or make payments electronically. I called the number three times after trying to register my new account with the company in which online I have received an error stating that the loan number and my SSN does not match. I called my previous lender whom stated that the account would be transferred on XX/XX/XXXX with payment expected on XX/XX/XXXX. However, I can not confirm this with Lakeview due to the telephonic automatic recording stating an error has occurred when I prompt to speak to a representative. I have been paying my mortgage on time each month with my previous lender to increase my credit score and to not have anything reflect negatively against my credit I would love from someone anyone from the company to contact me asap.

I originally began my mortgage with XXXX XXXX. After closing, my loan servicing was transferred to Lakeview Loan Servicing as part of a servicing transfer, and I did not independently select Lakeview as my lender or servicer for refinance purposes. Following the transfer, Lakeview repeatedly contacted me over an extended period via phone, mail, and email encouraging me to refinance my mortgage. These solicitations occurred over several months, and I ultimately chose to respond when the offered opportunity aligned with a sub-6 % interest rate environment. Based on this outreach and my existing servicing relationship, I proceeded with a refinance application through Lakeview. During the application process, I was later required to address a title issue involving a life estate vesting. This issue was not clearly disclosed as a material underwriting risk prior to or at the outset of the application process.…

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I faced unemployment from XX/XX/XXXX and asked applied and got approved for forbearance which was extended to about XX/XX/XXXX. Once the forbearance was about to end I applied for a modification which I qualifies for because I had a stable job, occupied the property, and could afford new payments. During the call I verbally accepted and approved payments and sent an email with my signed documents to the email they provided. I was set to start my first payment for XX/XX/XXXX which I immediately set up a direct withdrawal from my bank for that payment. Thinking all was well and I have my home I didnt question a thing. I later on recieved a letter XXXX weeks that stated the plan was canceled because I denied the loan modification. I had a very hard time getting through but finally spoke with a worker that was able to help and escalate the issue and made me answer the same previous questions I had answered and allowed me to reapply for a loan modification again.…

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I am submitting this complaint regarding inaccurate credit reporting on my mortgage account. I entered into a loan modification agreement with my mortgage servicer on XX/XX/year>. Under the terms of this agreement, I have been making the required payments as agreed. Despite this, my mortgage account continues to be reported as delinquent to the credit bureaus. This reporting is inaccurate because I am in an active loan modification and am complying with its terms. I have attempted to resolve this issue directly with the servicer on XX/XX/year>, but the problem has not been corrected. This inaccurate reporting is negatively impacting my credit profile and causing financial harm. I am requesting that the servicer : 1. Correct the reporting on my account to reflect that I am current under the loan modification agreement 2. Remove any inaccurate delinquency or late payment marks reported after the modification effective date 3.…

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I was in a trial modification that requires 3 payments made payment one no issues from XXXX XXXX XXXX Made payment 2 assumed no issues then made payment 3 during payment 3 a letter came from lakeview and they said I had a failed 2nd payment from a XXXX account not found so they applied payment 3 as 2 then said I completed everything and congrats and I have that screenshot and then took it back denied me due to bank error. I asked it to be reopened and they will not approve me said it doesnt matter that its the banks fault and not my fault. I have begged for help as I cant see how a bank error stating an active account is closed is my fault and no one at LakeviewXXXX XXXX will listen to me at all. I feel with a bank error and then a Lakeview error stating that I completed the trial successfully they should be willing to reinstate my trial plan and stop my foreclosure. Please please help me. Im getting nowhere with them.

My XXXX and I obtained a USDA Loan in order to purchase our very first Home. On, or about XXXX XXXX, 2026, we filed for Bankruptcy. The Loan Companies which are involved are Lakeview Loan and XXXX XXXX. We had an Attorneys Office contact us XXXX days ago, inquiring about the Mortgage Payment Amount. The amount quoted was incorrect and when I began going through some of the documents, I realized that there are XXXX separate Mortgage Payment Amounts. Since the end of XXXX to the beginning of XXXX, we have had several issues while trying to communicate with XXXX XXXX about our Mortgage. Now that we have filed Bankruptcy, we are dealing with even more discrepancies and complications.

My mortgage servicer, Lakeview Loan Servicing, offered me a forbearance plan that was verbally explained as adding my missed payments to the back end of my loan. I was not told this was a forbearance that would require repayment. I relied on that explanation in good faith. As a result, the payments accrued and I am now being required to pay {$6100.00} as an entry payment into a repayment plan, with a total arrearage of about {$12000.00}. I am a single parent with a toddler in the home. I believe I was misinformed about the terms of my plan and I am requesting Lakeview review my account for a loan modification or alternative loss mitigation options that reflect the original terms as they were explained to me.

I am filing a complaint regarding my mortgage refinance application with Lakeview Loan Servicing, which has been unreasonably delayed with little to no communication or progress. I started my refinance application on XX/XX/2026. I was initially working with XXXX XXXX, and the process moved forward appropriately. By the last week of XXXX, my loan was conditionally approved and in underwriting. However, since then, the process has stalled completely. Around XX/XX/2026, my loan processor was changed to XXXX XXXX. For approximately two weeks after that change, I received no updates, and my calls and emails went unanswered. The only remaining condition preventing completion of the refinance was related to an HOA certification or a title change. On XX/XX/2026, I was finally able to reach XXXX XXXX by phone. She stated that the title company was going to make the necessary change.…

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My mortgage was sold to XXXX XXXX on XX/XX/XXXX. Funds in a restricted escrow account were transferred with my loan. Those funds were from my homeowners insurance payment from a claim to repair damages caused by a hail storm/tornado in XXXX of XXXX. Repairs were complete in XX/XX/XXXX. I have been attempting to receive those funds from XXXX in order to pay my contractor for the completed work since XX/XX/XXXX. I have called the company over XXXX times spending over XXXX hours total on the phone with agents from XXXX. I have attempted to file a complaint with their company due to the misinformation I have received on multiple calls that has directly delayed the release of my funds for almost XXXX months. I was told they do not have a formal complaint process and could not be assigned a tracking number. I was told a supervisor would call me back and they never did.…

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I submitted a written request regarding my mortgage loan requesting verification of ownership, servicing authority, escrow accounting, and payment history. The servicer failed to respond within required timeframes under federal law. The loan is current. I am requesting verification to ensure the loan is being serviced accurately and lawfully. The servicers failure prevents verification of creditor identity, authority, and accounting accuracy. I request full documentation and correction of any errors.

I contacted Lakeview LoanCare about paying off a large portion of my mortgage to get the PMI dropped. I called multiple times to help me calculate the amount needed to remove my PMI. After i made the payment, they asked i pay {$300.00} for a BPO because this was a part of their process. To me this felt like a formality asnd while talking with the operator i asked is this typically goes favorably, i have a new construction home in a neighborhood where the lowest value home is $ XXXX. I didn't think there would be any issues, my home is XXXX XXXX XXXX at this time. However, their BPO came back XXXX under my home 's value, and they are unable to cancel my PMI. This just feels very scammy. I tried calling and talking to them, i tried to get documentation to help me understand. The BPO is absolute garbage ; this is not even close.…

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I have an FHA-insured mortgage loan. My servicer placed me into a trial payment plan as part of a loan modification review. The trial payment amount was approximately {$2500.00} per month, while my gross monthly income is approximately {$2600.00}. I made the first trial payment in good faith. Shortly after, I was removed from the trial plan and told I now owe approximately {$13000.00}. I was not provided with a clear or adequate explanation for why I was removed from the plan. This situation raises serious concerns that my servicer failed to follow FHA loss mitigation requirements. The trial payment offered was clearly unaffordable based on my documented income, and I should not have been placed into a plan that I could not reasonably sustain. Additionally, I was not properly evaluated for all available FHA loss mitigation options prior to or after removal from the plan.…

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The mortgage Lender, XXXX Lakeview XXXX was contacted several times to pay for hat was owed to my Mortgage loan. XX/XX/XXXX, XXXX I called XXXX to find out out how much and when I could pay the amount I owed. I was told I have till the XX/XX/XXXX to pay the amount I owed. XX/XX/XXXX, XXXX I called XXXX XXXX make my payment. To my shock and surprise, I was then told that the amount I owed was sold off to a law firm on XX/XX/XXXX to a Law firm. I was instructed by XXXX to call so I can get a reinstatement letter which will state the amount for me to pay. XX/XX/XXXX, XXXX I called the XXXX XXXX. XXXX, XXXX, XXXX, XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA XXXX Phone : XXXX Ext. XXXX They told me to send a form of ID to them through email to get my reinstatement letter in 7 business days. I sent them my drivers license. XX/XX/XXXX, XXXX I called the law office to inquire about my reinstatement letter. I was told they are still working on it.…

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I am 100 % disabled through the XXXX and I am tax exempt from real estate, school, and township I believe. I got the local taxes made exempt already from my employer. I got my exemption letters sent to XXXX XXXX XXXX, my mortgage company, and XXXX XXXX. I also work for XXXX XXXX as a Veteran Service Officer. I know that as of XX/XX/XXXX all taxes were to stop being taken from me. I went round and round with the mortgage company after I got new home owners insurance in XXXX and they re-ran the escrow. I got a letter from my mortgage XX/XX/XXXX that says my escrow account is short- {$4100.00}. It shows my escrow ( Taxes and or Insurance ) went from {$490.00} to {$660.00} with a prorated shortage of {$340.00}. My monthly payment was {$2100.00} and went up to {$2600.00}. I paid the {$510.00} for the months of XXXX and XXXX. I went in and made the {$400.00} towards my escrow I was told to do from the representative I had on the phone.…

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Due to my husbands loss of employment coupled with excessive obligations, we reached out a year ago to XXXX for help in the form of a loan modification. We have been through loan modification three times ( we are now in the XXXX ) over the course of the last year. Originally we could handle the proposed payment. We paid as expected, every month for three months. We received documents to return to finalize the modification after the trial period. Every time we returned the documents, they failed through no fault of ours. Each time a new, higher payment was offered to us. Now were back to a payment that is too high, completely defeating the entire purpose of our modification request. Ive listed the reasons ( as relayed to me by XXXX XXXX for document failure. None of these reasons are our fault, yet we are the ones suffering.…

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I was placed on a trial payment plan with Lakeview Loan Servicing and made payments as instructed. My bank statements show payments made on XX/XX/year> and XX/XX/year>, both in the amount of {$3100.00}. On XX/XX/year>, I contacted the company and was told by a representative that my trial payment plan was successfully completed. Based on this information, I believed I had satisfied all required payments. At no point during that conversation was I informed that any payment was missing or had been returned. However, on a later call, I was informed that one of the required payments had been returned. This was never clearly communicated to me during the trial period or at the time I was told the plan was complete. I relied on the servicers statement that my trial plan was complete. If a payment issue existed, it should have been disclosed at that time so I could correct it.…

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In the middle of XXXX and beginning/middle of XXXX I wrote several letters to XXXX XXXX XXXX addressing my concerns regarding my mortgage being to high for me to afford due to my spouse leaving and it only being me. I had XXXX surgeries within a year and a half which set me back in a major way. I'm currently on a forbearance, but am needing the proper assistance to bring my mortgage down with a loan modification or something that can help lower my monthly payments to where it's feasible for me. Everytime I speak with an agent they either have an attitude or giving the wrong advice to put you in a more deeper hole. I am requesting that a supervisor or someone in the corporate office reach out regarding my concerns/account. XXXX.

I am writing to formally file a complaint regarding the handling of my loss mitigation request, including materially inaccurate information provided by your representatives, inconsistent servicing, and lack of transparency in the application of my payments. Since initiating contact regarding assistance options, I have spoken with multiple representatives and received conflicting information during nearly every interaction. This lack of consistency has created confusion and directly impacted my ability to make informed decisions regarding my mortgage. In or around early XX/XX/year>, I spoke with a representative named XXXX, who appeared to be highly knowledgeable. During that conversation, I was advised that I still had remaining funds available under a HUD XXXX and that I was only a few XXXX dollars short of qualifying. I was further informed that due to a reduction in my escrow paymentresulting from securing a new insurance providerI would likely qualify for this option.…

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I submitted a written Request for Information and dispute via certified mail to XXXX on XX/XX/2026 regarding my mortgage loan ( Loan ending XXXX ). XXXX confirms delivery and I have proof of receipt. XXXX acknowledged my request partially but has failed to provide the remaining requested documentation, including copies of any alleged trial payment plan or modification agreement that they claim I failed to complete. I have never received any such agreement or instructions. I also submitted a written request for reconsideration for FHA loss mitigation in order to retain my home. I have followed up multiple times in writing and have received no substantive response. Despite my active dispute and request for assistance, my loan has now been referred to a foreclosure law firm. I recently received correspondence from foreclosure counsel, even though my requests remain unresolved.…

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