Opportunity Financial, LLC

I took out a personal loan on XX/XX/year>. The loan was for {$3000.00}. I discovered that the rate was 159.33 % on loan number XXXX. I reside in TX and the maximum rate is 12 % At the end of the loan, I would have paid {$5300.00}. This is not an installment loan. It is a payday loan. The company asks you when you get paid and then your payment due dates are set around that unless you request a different date. I am deeply concerned that I have been subjected to predatory lending practices. I am requesting that the CFPB investigates the actions of this lender as this payday loan should be void. I am also seeking relief from further collection activity related to this loan.

Product : Personal Loan Company : OppLoans ( Opportunity Financial , LLC )/ XXXX XXXX Bank Complaint : I am filing a complaint regarding a high-interest installment loan that I believe violates XXXX XXXXXXXX lending laws. I received a {$1400.00} loan with an APR of 159.79 %. North Dakota law caps consumer loan interest rates at 36 % unless the lender is properly licensed. Opportunity Financial , LLC ( OppLoans ), which services and controls this loan, is not licensed in North Dakota. Although XXXX XXXX Bank is listed as the lender, OppLoans performs the primary functions of the loan, including servicing, payment processing, and customer interaction. This indicates a true lender structure designed to bypass state interest rate limits. I have paid a total of {$1600.00} toward this loan. However, only {$390.00} was applied to principal, while {$1200.00} was applied to interest. In at least XXXX instance, 100 % of my payment was applied to interest and {$0.00} to principal.…

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On XXXX XX/XX/year> I received a call from XXXX, I answered and the person said can I speak to XXXX I said who is this and they stated let me get your information first before I go further, the person did not disclose or tell me they was Opp Loans. They did not tell me this until getting my information. The male on the phone was very disrespectful and rude when I told him I disputed the debt and I wanted debt verification in writing and proof that he had the legal right to collect this debt. He kept using an abusive tone and saying what proof, what proof, we don't have to proof anything your name is on this loan. He threatened me with charging more interest every day and threatened me with a 3rd party debt collector. He was very abusive toward me with the tone and manner of his voice. I asked him multiple times to mail me verification or proof he had the right to collect on this debt, he refused and said he wasn't going to go back and forth with me and hung up.…

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I took a loan from Opp Loans on XX/XX/year> accepting {$1600.00} they applied to to a previous loan from them during refinancing. They gave me a amount around {$1600.00}. They currently take a payment from me of {$66.00} every week when I get paid. They stated they do this as they want the payments from your paycheck from your employer. I have placed stop payment on them as I have found illegal terms of this loan and dispute it. When I applied for the loan they advertised their self as XXXX XXXX, when disputing this they stated they are operating under a XXXX Bank in Utah. I disputed that the interest rate in Virginia for unlicensed lenders such as there self is 12 % under usury law, they stated they are following Utah Law as they use XXXX bank. They are charging 178.29 % interest.…

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I am disputing the accuracy of an account being reported on my credit report. I have not received documentation validating the balance, payment history, or proof that the reporting entity has the legal right to report this debt. Under the Fair Credit Reporting Act, I am requesting verification of this account. If the account can not be properly validated, I request that it be removed from my credit report.

In XX/XX/XXXX, I obtained a high-interest loan from OppLoans that was originally scheduled to mature on XX/XX/XXXX. In XX/XX/XXXX, I requested and was granted a one-time payment extension, with the understanding that the missed payment would simply be added to the end of the loan term. Since that time, I have made all required payments on time and remain current on the account. However, when I contacted OppLoans this week to ask why my remaining balance was still {$1600.00} despite the listed maturity date of XX/XX/XXXX, I was informed by a representative that the entire remaining balance consists of interest related to the single extended payment from XX/XX/XXXX. This explanation is concerning because I was originally told that the missed payment would be moved to the end of the loan. Instead, OppLoans appears to have charged interest on that payment for nearly two years without ever providing me with an option to repay the extended amount directly.…

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I'm guessing sometime and XXXX this account was open and my name but it was not by me. I have no way of proving it but my information was stolen from me. I have tried to dispute this multiple times to no avail so I will wait out this process because I can not pay something I know. The problem that I have I feel Comfortable letting this stay on my credit report but what I do not like is this company keep changing dates that the account was closed the first time it was supposedly closed was back in XXXX but now Im looking and the account was now closed on XX/XX/XXXX I do not believe a company should be allowed to keep switching dates around to try to hurt people which is exactly what they are doing this is fraud. they need to remove this from credit report immedaitely are stop commiting fraud

I have been unemployed and looking for work since last XXXX ( XXXX ). Prior to that I was struggling financially and requested hardship and settlement information from the company. They denied to offer me any settlement or hardship assistance at that time and told me my account needed to be charged off. I called again today, informing them of my hardship and asked for a one time settlement to close the account. They refused my offer and said they would not lower my settlement offer despite having already paid back the full amount borrowed. The company has predatory interest rates that take advantage of people in hardship, and then tell them their account needs to be charged off before they'll even offer any settlements. I borrowed {$1200.00} I have already paid back the full {$1200.00}. The settlement is all interest, which has left my balance remaining at {$890.00}. The APR is predatory at nearly 25 %.…

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I took a loan on XX/XX/XXXX. The repayment of the loan is based on my employment income pay cycle. I get paid monthly ( commision based income settled on the XXXX of each month ) Repayment was to start on XX/XX/XXXX. The lender set my account on bi-weekly paments and auto-pay in error. I immediately called them and canceled both auto-pay and bi-weekly payments. Opploans agreed to their error and sent me an acknowledgement email to that fact. Here is the problem, they are alleging that the payment was to commence on XX/XX/XXXX. If that would be true, that would make the XXXX payment due 12 days after funding. That is not what I agreed or discussed. They allege I agreed to this on a recorded call. This is not true. I have emailed them and made my position clear that I will not commence payments until XX/XX/XXXX and demanded they correct their record to not reflect me as past due. The refuse. In an abundance of caution, I have limited communication to email only.…

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I am filing a complaint regarding the account OPPLOANS/XXXX ( Account # XXXX ), opened XX/XX/XXXX. This account is being reported as charged off with {$1800.00} written off and still showing a balance of {$1800.00} past due as of XX/XX/XXXX. If this debt was truly written off and charged off in XXXX ( status updated XX/XX/XXXX ), I should have received a Form 1099-C ( Cancellation of Debt ) for the {$1800.00} allegedly written off. I have never received a 1099-C, nor has any cancellation of debt income been reported to me. Additionally, the account continues to report a past due balance years after being charged off, which appears inconsistent and misleading. If the debt was written off, the balance should not continue to be reported as currently past due. If the debt was not canceled, then it should not be described as written off. I am requesting the following : Written verification of the current legal status of this debt.…

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Account Type : Unsecured Loan Status : Charge-off / Collection Reported Past Due : {$1400.00} Based on : TransUnion report XXXX XX/XX/year> What happened : On or about XX/XX/year>, I reviewed my XXXX credit report and discovered that OPPITY FIN is reporting this account as a charge-off and collection with a past-due balance of {$1400.00}. This reporting is inaccurate, misleading, and does not reflect the true account history. Payments were made that were not properly credited, fees were improperly assessed, and accurate monthly statements were not consistently provided. As a result, the reported balance and charge-off status are incorrect. Despite attempts to resolve this matter, OPPITY FIN failed to properly investigate and correct the inaccurate reporting. This continued reporting of false and misleading information is materially harming my credit profile. This conduct violates the Fair Credit Reporting Act ( 15 U.S.C.…

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I am a resident of XXXX XXXX XXXX, California. I am filing this complaint against OppLoans ( OppFi ) regarding a personal installment loan with an unconscionably high interest rate ( APR ) that exceeds the legal limits set by the XXXX of California for loans of this amount. OppLoans uses a " rent-a-bank '' scheme to bypass XXXX XXXX XXXX to XXXX XXXX, which caps interest rates on consumer loans. I believe these lending practices are predatory and violate California financial protections. I am requesting a review of my contract and a correction of the interest rates to comply with state law. I want OppLoans to adjust the interest rate on my loan to comply with Californias legal limits.

I discovered in or about XX/XX/year> that several accounts and credit inquiries were reporting on my consumer credit reports that I did not open or authorize. The fraudulent accounts include : OppLoans ( reported as XXXX / OPP Loans ) These accounts show balances and/or payment histories that I do not recognize. I did not apply for or authorize any loans, financing agreements, or credit services with these companies. I did not sign any contracts, submit applications, or receive any funds or merchandise related to these accounts. On or about XX/XX/year>, after reviewing my credit reports, I contacted the companies directly to notify them that the accounts were fraudulent and the result of identity theft. I disputed the accounts and requested verification of the alleged debts, including copies of any signed applications, contracts, or proof of authorization. I also requested that the accounts be removed immediately.…

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I am submitting this complaint regarding OppLoans issuance and servicing of a high-cost consumer loan that I believe violates Nebraska consumer protection and usury laws, as well as federal prohibitions against unfair, deceptive, and abusive acts or practices ( UDAAP ). OppLoans extended a loan to me in the principal amount of {$1300.00} with an annual percentage rate of XXXX %, resulting in an extreme and disproportionate cost of credit. This interest rate far exceeds what is permissible under Nebraska law for consumer lending and constitutes a predatory loan designed to extract excessive interest from borrowers. Although OppLoans may characterize this product as an installment loan or assert that it is not a payday loan, the structure and economic reality of the loan are materially similar to high-cost short-term credit that Nebraska law strictly regulates . Regulatory compliance is determined by the substance of the transaction, not the label applied by the lender.…

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XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, CA XXXX XX/XX/year> XXXX/OPPLOANS P.O. XXXX XXXX XXXX, VA XXXX RE : FINAL NOTICE- FAILURE TO VALIDATE DEBT / VIOLATIONS OF THE FDCPA & FCRA ACCOUNT # : [ XXXX XXXX XXXX XXXX XXXX ] To Whom It May Concern, This letter serves as a formal follow-up to my previous Cease and Desist and Debt Validation Demand Letter regarding the above-referenced account. Despite my lawful demand made pursuant to 15 USC 1692g of the Fair Debt Collection Practices ACT ( FSCPA ) and 15 USC 1681s-2 of the Fair Credit Reporting Act ( FCRA ), your agency has failed to provide adequate legal validation of the alleged debt. Instead, you responded with a generic summary of charges or statement balance, which does not satisfy the federal requirements for debt validation. Your failure to provide constitutes noncompliance : 1. A copy of the original signed contract or agreement bearing my signature ; 2.…

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XXXX XXXX XXXX XXXX XXXX XXXX XXXX sc XXXX XX/XX/year> XXXX Dispute of Inaccurate and Unlawful Credit Reporting I am disputing the XXXX OPPLNS account currently appearing on my consumer report. This account has been reported without proper consumer validation in violation of 12 CFR 1006.34 ( b ) ( 5 ) and without allowing a lawful dispute period under 12 CFR 1006.34 ( c ) ( 4 ) ( i ). The reporting of this account constitutes misleading representation and deceptive means under 15 USC 1692e. Under the Fair Credit Reporting Act 15 USC 1681, all reported information must be accurate, verifiable, and lawful. This account does not meet those requirements and must be deleted if verification can not be produced.

I contacted OppLoans ( XXXX ) to resolve an outstanding debt and was transferred to XXXX, a third-party collection agency. During that call, XXXX explicitly stated that once the balance was paid, the account would be deleted from my credit report ( a pay-for-delete agreement ). Based on this representation, I paid the debt in full. After payment, OppLoans informed me that XXXX did not have authorization to report to the credit bureaus because they did not own the account. OppLoans then refused to delete the tradeline from my credit report, despite the fact that the debt was collected under the representation that it would be removed. This situation is deeply concerning. The account was placed for collection and collected under false or misleading pretenses, which appears to violate the Fair Debt Collection Practices Act ( FDCPA ). I relied on the collectors statement that payment would result in deletion, and I would not have paid under those terms otherwise.…

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In XX/XX/XXXX, I obtained a {$2600.00} installment loan requiring weekly payments of {$110.00} at an XXXX of approximately 160 %. Since XX/XX/XXXX, I have made multiple weekly payments as agreed. However, my payment history reflects extended periods during which cleared payments were applied entirely to interest, with {$0.00} applied toward principal reduction. For example, cleared weekly payments on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX each show the full {$110.00} applied to interest and no reduction to the principal balance. In each of these instances, despite timely payments being made, the principal balance did not decrease. As a result, after months of consistent payments, the outstanding principal has remained largely unchanged for extended periods of time.…

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I called into OppLoans today, XX/XX/year>. Spoke with customer service representative and explained clearly that I scheduled a payoff for XX/XX/year> in the amount of {$5000.00}. The website allowed me to select a payoff date and included interest due once date of XX/XX/year> was selected. I then received an email on XX/XX/year> stating that {$63.00} balanced remained. I explained to the representative that I had scheduled a full payoff for XX/XX/year> how was there a remaining balance. She stated numbers from XXXX. I stated I hear you however I asked if I am on your site and selected PAYOFF should it not have calculated any and all accrued interest for that due date with the final number provided on the website for stated payoff? She agreed however restated numbers on her screen.

I have an installment loan with OppLoans. I requested assistance due to financial hardship and was offered limited options that I felt pressured to accept to avoid escalation. I made a payment to prevent further issues, but I believe the terms and representations around hardship assistance and repayment options were unclear and unfair. I am requesting review of the lenders practices and how hardship options are communicated.

Dear CFPB, I am submitting this complaint regarding payday loan ( s ) I have with the following companies : OppLoans XXXX I am experiencing the following issues : 1. I have been charged excessive or unclear interest and fees, and I am seeking a full accounting of my account ( s ). 2. I have attempted to resolve this directly with the lenders, but my requests for verification, clarification, and a fair resolution have not been adequately addressed. 3. I am concerned that the handling of my account ( s ) may violate federal and state consumer protection laws, including the Fair Debt Collection Practices Act ( FDCPA ) and applicable state lending laws. I request that the CFPB investigate these matters and assist in resolving my complaint. Specifically, I am asking for : A review of the account ( s ) to ensure all charges and practices comply with federal and state law. Guidance or enforcement action to stop any improper or excessive charges.…

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On or about XX/XX/XXXX and again in XX/XX/XXXX, I reviewed my credit reports and identified inaccurate information being reported by Opportunity Financial regarding an installment loan account. The account status is being reported inaccurately and does not reflect a proper investigation or verification of the information being furnished to consumer reporting agencies. I previously contacted the company and requested that the inaccurate reporting be reviewed and corrected. Despite this request, the account continues to be reported with an incorrect status, causing ongoing harm to my credit profile. The reporting has not been corrected, and no adequate explanation or resolution has been provided. The continued reporting of inaccurate account status indicates that a reasonable reinvestigation was not conducted. I am requesting that Opportunity Financial properly investigate this matter and ensure that only accurate and verifiable information is reported to consumer reporting agencies.

After deciding against refinancing the loan in XXXX of XXXX, I have been unable to access my payment portal for my open loan, I can only see information for the canceled refinance. I can access contracts and view payments, but there is no way for me to make a payment or change payment information. I have called several times to get this fixed. At first the only affect of not being able to access the portal was that I was unable to make extra payments to pay the loan off faster because my loan was automatically drafted from my bank. When I changed banks, I tried again to get help accessing my portal. I tried in XXXX, XXXX, and XXXX when I received emails that my payment was returned ( because I changed banks ). I called again today which is XX/XX/XXXX because I received notice that I have been reported to the credit bureau for non payment. I was told today that there was no correspondence noted in their system since XXXX.…

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I am disputing a derogatory entry on my credit file that has created immediate and severe financial consequences. This negative mark has directly caused the rejection of a recent loan application and has resulted in my current creditors raising my interest rates, which has added substantial monthly costs to my budget. The ongoing presence of this disputed information is blocking my access to reasonable credit terms and is creating significant hardship for myself and my family. The financial strain and emotional stress caused by this negative reporting have been considerable, and I require immediate investigation and resolution to prevent further deterioration of my credit standing and financial opportunities.

It's becoming hard to keep up with the payments of this loan. I got it as a refinance to a previous loan. The interest charged is an exorbitant amount, to the tune of 159.22 %. By the end of the payment terms if paid on time would be more than double what the refinance amount is ( {$3000.00} ), if not almost triple ( {$8000.00} ). As it was it was already hard keeping up with the previous one but this one is just ridiculous.

XXXX Bank ( OppLoans ) is reporting inaccurate and misleading information regarding account # XXXX. The original high balance was {$1100.00}, yet they are reporting a current past-due balance of {$1400.00}. This inflated amount is unverified and includes unauthorized fees or interest added after the account was charged off. Furthermore, the company is 'refreshing ' the charge-off status monthly to artificially suppress my credit score, which creates a misleading representation of the account 's age and history. Under the FCRA, I demand this inaccurate and non-verifiable tradeline be deleted from all credit bureaus immediately.

I applied for a loan with OppLoans and was denied. After the denial, I requested that my account and personal information be deleted because I am concerned about my privacy and how my information is being used. OppLoans refused and stated they must keep my account open for seven years. This has made me feel uncomfortable and concerned about the safety of my personal information. I provided sensitive information such as my name, address, income details, and possibly my Social Security information, and I do not feel confident that my data is being properly protected. I am worried that my information could be misused, shared, or exposed without my consent. I have asked them to close my account and stop using my information, but I feel my request is not being respected.…

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I tried to call the company on XX/XX/year> and XX/XX/year> to see what can be done with this as i have not clue what this loan was or how it ended up on my credit report. They would not give me any information except that i would need to pay the full amount to have it removed from my credit report even though it is closed and charged off. They would not provide any details as when it was opened or anything even after i told them that i did not open the account.

Subject : Debt Validation Request XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Re : Account Number : XXXX To Whom It May Concern, I am writing in response to your recent communication regarding the account referenced above. This letter is a request for validation of the alleged debt pursuant to the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g. I dispute this debt and request that you provide proper documentation to verify that I am legally obligated to pay it. Please provide the following : the amount of the debt with an itemized breakdown ; the name and address of the original creditor ; a copy of the original signed agreement or contract showing I agreed to this debt ; a complete payment history ; and proof that your agency is legally authorized to collect this debt in my state.…

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I called to make a payment on XX/XX/year> since I knew my autopay payment would decline. I was hospitalized all that week and was unable to update my payment information in time so I called in to make a payment to ensure it wasnt late. The money was taken from my account but today I got an email that both the autopay and my payment were reversed and my account was past due. The first person I spoke with wouldnt help me at all. I called my bank and they confirmed it was not reversed. I called Opploans back immediately and spoke with someone else who did tell me that it was an error in their system. HOWEVER they would not reverse the additional interest accrued on my missed payment. These crooks are already illegally charging me over 150 % interest and then are no help and take even more money from me. They need to be investigated.