I opened my account with the bank sometime in XXXX of 2026. I was specifically asked about paperless statements I agreed to that, and was told I would receive no paper statements. I was recently charged {$6.00} for paper statements that I never agreed to and was never informed of the fees accurately because I was told the bank did not charge me because I was paperless. Well the bank refunded me the fees, but then informed me it is up to me to cancel the paper statements through a complex process that I know most adults would not get through especially most senior citizens, so the bank is inaccurately representing accounts with no fees related to paperless statements which they can not actually remove from your account by making it basically inaccessible for most of the elderly population.…
CFPB COMPLAINT DATABASE
PNC Bank
909 real consumer complaints filed against PNC Bank at the Consumer Financial Protection Bureau in the last 12 months. 67 received relief from the company. Median federal response time: 15 days.
Most common issues
- 01Managing an account345
- 02Problem with a lender or other company charging your account86
- 03Closing an account59
- 04Problem caused by your funds being low59
- 05Trouble during payment process52
Top states filing
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Subject : Formal Complaint Improper Denial of Fraud Claim and Failure to Conduct Reasonable Investigation ( {$3500.00} ) I am filing a formal complaint regarding PNC Banks handling and denial of my fraud claim involving unauthorized transactions on my account. On the XXXX, XXXX unauthorized XXXX transactions totaling {$3500.00} ( {$3000.00} and {$500.00} ) were sent from my account. I did not authorize these transactions. In addition, there were XXXX earlier unauthorized XXXX transactions to the same individual in the amounts of {$20.00} ( XXXX ) and {$80.00} ( early XXXX ). At the time, I was unaware that these transactions were part of fraudulent activity. I now understand that these transactions were also unauthorized and part of a scam involving a person I do not know. This brings the total amount of unauthorized transactions to {$3500.00}. I reported the fraud immediately in person at a PNC Bank branch on the XXXX.…
On XX/XX/XXXX my daughter called me because her checking account had been emptied. She had XXXX fraudulent withdrawals attempted on her account within XXXX minutes XXXX am on XX/XX/XXXX. XXXX of those charges of {$490.00} went through and were for XXXX from XXXX XXXX. The other XXXX charges were not processed, but both were from foreign countries. This is a joint account with my daughter. She attempted to call PNC to close her card but was at work and couldn't stay on hold longer than the XXXX minutes she was on the phone. PNC 's loss prevention dept. called her at XXXX am and XXXX am that morning ( but due to being at work she wasn't able to answer- see evidence below in attachments ). As soon as she returned home that afternoon we called PNC to dispute the charges and close her card. We were told she couldn't dispute them until they actually went through her account.…
I received the following text message below on XXXX : [ PNC BANK ALERT ] Did you make a XXXX payment of {$750.00} in XXXX, NY? Reply 1 for Yes, 2 for No. Ref # : XXXX Text STOP to cancel alert. Msg & data rates may apply. I unfortunately responded to the text message with 2 which I then got a phone call from ( XXXX ) XXXX. He asked me to confirm my name and date of Birth which I did ; he provided his PNC ID # ( i did not write down ). He proceeded and said that he was reviewing my account and could see where {$4700.00} was withdrawn ; he asked if I used XXXX and I confirmed that I did. He said he was reviewing my accounts back further and that who ever was withdrawing money from my accounts were logged in since XX/XX/year> and that he could see where they had withdrew {$1000.00}, then {$1900.00} and that he was able to Reverse the withdraws and place back in my accounts.…
Complaint Regarding Improper Late Fee PNC Credit Card To Whom It May Concern, On XX/XX/XXXX, while reviewing my credit card statement, I noticed a {$27.00} late fee on my PNC credit card account. I immediately checked my PNC checking account, which is linked for automatic payments to this credit card, and confirmed that the payment had already been deducted on XX/XX/XXXX the same date the payment was due. Concerned about the charge, I contacted PNC Customer Service. Unfortunately, the representative I spoke with was unable to provide a clear explanation, which made the situation even more concerning. I then asked to speak with a supervisor, but the explanation I received still did not make sense. I therefore requested that the late fee be removed, since the payment had been made on time through the automatic payment system that has been set up since I opened this credit card account. The representative informed me that the issue would take approximately XXXX hours to resolve.…
Recent complaints
The 30 most recent complaints against PNC Bank where the consumer chose to publish their narrative.
I am filing this complaint regarding a missing federal tax refund deposit that the IRS has confirmed was successfully deposited and accepted by my bank, PNC Bank. On XX/XX/XXXX, the IRS Wheres My Refund tool showed that my XXXX federal tax refund in the amount of approximately {$380.00} ( adjusted to approximately {$340.00} after XXXX fees ) was sent via direct deposit to my PNC Bank account. After not receiving the funds within the expected timeframe, I contacted PNC Bank multiple times ( approximately 23 times ). Each time, I was told that no such deposit was received and that there was no record of the funds. I then contacted the IRS directly. The IRS confirmed that : The refund was successfully issued The funds were deposited to my account on XX/XX/XXXX The receiving bank ( PNC Bank ) accepted the deposit Following this, I also contacted XXXX, as they were the third-party involved in processing the refund.…
Complaint Against PNC Bank Failure to Provide Account Statements I am submitting this complaint to the Consumer Financial Protection Bureau regarding PNC Bank for failure to provide complete account statements for my closed business account ( XXXX XXXX XXXX XXXX XXXX XXXX ). I requested statements covering XX/XX/XXXX through XX/XX/XXXX ( date of account closure ). PNC requires written requests by mail for closed accounts, and I have submitted five separate requests in full compliance with their process. To date, I have received only one incomplete response, containing statements from XX/XX/XXXX through XX/XX/XXXX. The majority of the requested records were missing, and no explanation was provided. I was contacted by PNC Executive Client Relations ( XXXX XXXX ), but despite clearly stating that I need the XXXX explanationsI have received no further statements, no confirmation, and no tracking information.…
I am submitting a complaint against PNC Bank regarding its handling of unauthorized electronic fund transfers and failure to comply with the Electronic Fund Transfer Act ( Regulation E ). Between XXXX and XX/XX/2025, multiple unauthorized debit card transactions occurred on my account. I promptly reported these transactions to PNC, and the bank initially issued provisional credits. However, PNC later reversed those credits and denied my claims, asserting that the debit card was present for the transactions. This determination is improper. The mere presence or use of a debit card does not establish that the transactions were authorized. Regulation E requires a reasonable investigation and proof of authorization, which PNC has failed to provide. The transactions occurred in a pattern consistent with fraud, and I timely reported them. PNCs response does not demonstrate that a reasonable investigation was conducted, nor does it provide evidence that I authorized the transactions.…
My father passed away on XX/XX/year>. I waited the 45 days required to go to his bank ( PNC Bank ) and deliver to them his death certificate and small estate affidavit. Once I turned those items in, the bank told me that since the estate money came from social security, they had to return the funds back to social security. Them pulling the last deposit he had out of the account lead to the account going negative. I called social security, and they affirmed to me that the money is supposed to be in the account and act as estate funds. I went back to PNC, and they told me that the funds have to go back to social security regardless, and that they are holding them for up to 6 months until I personally pay his negative account balance. So if I pay the negative balance, they then give the funds back to social security ( who doesn't want it ) and then I have to file with social security and wait months on finally accessing estate funds.
I am submitting this complaint against PNC Bank regarding a fraudulent account that was opened without my knowledge or authorization as a result of identity theft. The account I am disputing is : PNC Bank Account # : XXXX I did not open this account, authorize its opening, use it, benefit from it, or authorize any transactions, deposits, withdrawals, overdrafts, returned items, or negative activity associated with it. This account is fraudulent and does not belong to me. Any balance, closure, loss, abuse status, or reporting tied to this account is inaccurate and the result of identity theft. This fraudulent account has caused harm to me and may have been reported to consumer reporting agencies and banking screening agencies, including XXXX XXXX XXXX XXXX XXXX XXXX I am requesting that PNC Bank conduct a full fraud investigation and correct this matter immediately.
I am filing this complaint regarding PNC Banks handling of my dispute involving a merchant who failed to provide goods after a documented return. In XX/XX/year>, I entered into a purchase agreement through installment payments for wigs. Upon receiving the items, they were materially misrepresented compared to how they were advertised. I contacted the merchant, who acknowledged the issue and agreed to correct the order. The merchant issued a return label, and I returned the items. The package was delivered and signed for via XXXX. After receiving the returned merchandise, the merchant failed to send replacement items or issue a refund and has since stopped responding to all communication attempts. As a result, I no longer have possession of the merchandise, and the merchant has retained both the goods and my payment. I filed a dispute with PNC Bank ; however, my claim was denied based solely on the date of the original transaction.…
Over the course of XXXX, multiple unauthorized ACH withdrawals were made from my business bank account with PNC Bank. These transactions were labeled XXXX E-Payment ACH WEB and were sent to account numbers that are not associated with me or my business. Examples of these transactions include : {$11000.00} on XX/XX/year> {$120.00} on XX/XX/year> {$100.00} on XX/XX/year> {$120.00} on XX/XX/year> I contacted XXXX directly to investigate these charges and was informed that the account numbers associated with these transactions are not linked to my Social Security number or any account I own. I then contacted PNC Bank and was advised that they XXXX not be able to assist due to the transactions being older than XXXX days. However, these transactions were not authorized by me at any time, and this situation should be treated as unauthorized ACH activity and potential fraud, not a standard dispute.…
I am submitting a complaint regarding the reporting of a XXXX late payment on my auto loan with PNC Bank XXXX This auto loan was opened in XX/XX/XXXX and remained in good standing for approximately XXXX years and XXXX months. Throughout the life of the loan, I maintained a consistent payment history, with all payments made within the allowed grace period except for XXXX isolated incident in XX/XX/XXXX. The account was paid in full on XX/XX/XXXX, and subsequently closed on XX/XX/XXXX. In XX/XX/XXXX, a XXXX late payment was reported on this account. Following this, my XXXX XXXX decreased significantly, despite my otherwise excellent credit history, which was previously above XXXX. I contacted PNC Bank and submitted written requests if XXXX and XX/XX/XXXX requesting a goodwill adjustment based on my overall payment history and the account being paid in full.…
complaint id XXXX I am providing additional information to supplement my complaint : I have reviewed prior statements ( XX/XX/year> ) and confirmed that despite high transaction volume, my account did not incur improper overdrafts when sufficient funds were available. This shows the bank is capable of processing transactions correctly. In XXXX, the bank changed how transactions were posted. Transactions that were authorized based on available/usable balance were later batched and reordered, creating overdrafts that did not exist at the time of purchase. I have identified multiple transactions that do not match the merchants records ( XXXX ). I have requested full documentation from the merchant to confirm discrepancies. I did not consent to overdraft coverage, yet transactions were approved and funds were taken from linked accounts. The bank has continued to apply disputed or duplicate charges, leaving my account in a negative balance and causing ongoing financial harm.
Back on XX/XX/XXXX, an individual who i do not know hacked into my online banking account and bill pay and made herself out a check for XXXX and cashed it at a PNC branch in XXXX. ( I live in XXXX ). i alerted my bank as soon as i saw it, ( approx XX/XX/XXXX and informed them of the fraudulent transaction. they noted it and put an alert on my account. However, when i followed up with my local branch they claimed that they never received a fraud alert, so i did another one with a bank representative. they filed a claim but unfortunately it was denied. i filed a police report with my local police department ( XX/XX/XXXX ), filed a report with the federal trade commission and closed that particular account. i furnished all of the information that PNC had requested and refiled the claim twice more and it was still denied stating that i am responsible for the transaction. this is ridiculous as i have never even heard of this person.…
I am filing a complaint against PNC Bank regarding funds being held without clear resolution. A tax refund deposit was sent to my PNC account. Although my name is on the tax return as a taxpayer, PNC is refusing to release or return the funds due to a name mismatch involving the primary taxpayer listed on the deposit. I have already provided identification and supporting documents, and I am willing to verify ownership of the funds. However, PNC continues to hold the money without a clear timeline or resolution, which is causing financial hardship. I am requesting that PNC either : XXXX. Release the funds to me, or XXXX. Return the funds to the issuing agency immediately I would also like a clear written explanation of their decision and the legal basis for continuing to hold these funds. This delay appears unreasonable and inconsistent with fair banking practices.
A transaction in the amount of XXXX on XX/XX/year>. I then canceled the transaction for another location at the same company on XX/XX/year>. The company has never refunded my transaction even after reaching out the day of cancellation, and the follow days, each day for nearly a week. After not being able to reach the company location for a refund confirmation, I filed a dispute with PNC. I received no confirmation from PNC along with no provisional credit, as that's a normal practice in the industry. I've also never disputed any transaction during my time with PNC either, so I found that odd. When I called to check up on the transaction, the agent advised information was mailed to me. I replied that I'm not able to receive mail at the moment due to being in-between homes. The agent gave me an email address to send in additional information, and I did so same day which was on XX/XX/year>.…
XX/XX/XXXX - Fraudulent charges made to checking account. PNC called my phone 6 times in total from two different phone numbers- XXXX AND XXXX I messaged with customer service and they told me I would have to wait for the charges to be posted. XX/XX/XXXX - Charges were posted and dispute was made by me. Provisional reimbursement by PNC was given. XX/XX/XXXX - Received via mail PNCs resolution claim that the charges were in fact mine and not fraudulent. PNC provided no documentation to back up their reasoning. XX/XX/XXXX - PNC withdrew the money from the account. I redisputed the claims after talking again with customer service and being told I would have to use PNCs call line to even begin to request getting proof of documentation they used to determine the claim was non-fraudulent.
XX/XX/XXXX, XX/XX/XXXX there were XXXX transactions approved on my behalf to a merchant named XXXX. PNC BANK account. In the amount of XXXX and XXXX. XX/XX/XXXX I was contacted by XXXX ( merchant ) I exchanged goods with. Informed me that no payment was received from the original transaction. But was confirmed on PNC Statement. I the seeker documentation from XXXX with a XXXX number to locate the chargeback. PNC bank, sent letter to validate this transaction to the merchant. Still no luck on locating the transaction. I then was advised from XXXX XXXX, who is in contract with XXXX and handles all account matters. I disputed those XXXX transactions with PNC to validate the charges. As the merchant needed credit for exchange goods with buyer. PNC confirmed with me that it would be a validation and not a credit. Needing to locate the credit. XX/XX/XXXX I received a credit for those two transactions and not to validate the credit to the merchant.…
On Tues, XX/XX/XXXX, PNC addressed my original complaint from 2 days prior and I received call from XXXX in Client Services. I was told to go into the PNC Branch in XXXX Fl, at XXXX, which I did, and withdrew XXXX. I was also told I could use current debit card, as THEY FOUND NO ISSUES OF FRAUD. However, when I attempted to use my card, it declined all transactions. My cell phone is getting cut off due to non payment, my car payment was returned, and utilities are being turned off as well. Im unable to get my medications and unable to take care of my daily needs of food and transportation to work. On Wednesday, XX/XX/XXXX, I drove another hour to PNC bank in XXXX Fl, in which I spent an hour with the Branch Manager as she stayed on hold with fraud dept, who claimed my account was " still under review ''. PNC has now DENIED ACCESS TO MY FUNDS AGAIN FOR NO REASON WHATSOEVER, and failing to give any reason for my account " being under review '', yet once again.…
I am filing a complaint against PNC Bank regarding monthly service fees that were charged under circumstances beyond my control. They required a minimum balance of {$5000.00} in the cheching account ; however, my total balance was consistently and significantly above that threshold.. This was not a case of insufficient funds. The issue arose because I was unable to access my account and therefore could not manage the account structure required to avoid these fees. Starting around XXXX or XX/XX/year>, I experienced ongoing issues accessing my online banking. I was unable to log in using both my mobile device ( XXXX ID ) and my computer. I made multiple attempts to regain access and contacted customer service several times, but the issue was never resolved. Because I could not access my account, I had no way to monitor my balance or take action to prevent or avoid monthly service fees.…
I initially had a home equity line of credit with XXXX and I was called by Pnc bank to see if I was interested in opening a line of credit with them. I cancelled my XXXX line of credit and opened the line of credit with Pnc. I opened a checking account like I was instructed to do and in XXXX of 2026 there was an annual fee of {$50.00} that I was required to pay. I had trouble transferring money from external account and called several times. Eventually the money went through however Pnc placed my line of credit on hold and is requiring me to resubmit all paperwork that I already submitted to reopen my loan. This is an absolute disgrace. I have not even had the line of credit open or even had a chance to use it. I was depending on utilizing this line of credit and now I am unable to.
I am writing in response to PNC Banks letter regarding my complaint. Your response does not address the core issues I raised and instead relies on internal calculations that contradict the balances that were actually displayed to me. My complaint is specifically about the balance shown in my account on XX/XX/year>. On that date, after receiving a {$600.00} XXXX deposit and sending {$190.00}, my account displayed a balance of {$570.00}. I have a timestamped screenshot confirming this. In your response, you claim that my starting balance on XX/XX/year> was {$380.00} and base your explanation on that figure. However, this does not explain how my account displayed a balance of {$570.00} on that same day. If your stated starting balance were accurate, it would not be possible for my account to reflect the balance shown in my screenshot. Instead of addressing this discrepancy, your response shifts focus to XX/XX/year>. My complaint is not about XX/XX/XXXX.…
I recently opened a PNC treasury business checking to complete my recently opened PNC personal account, The promotion that I added was to receive $ XXXX after depositing $ XXXX, but your bank makes it IMPOSSIBLE to add $ XXXX given there is a $ XXXX daily limit and $ XXXX monthly limit to transfer from an external account. Not only that, but there is absolutely zero grace period and it starts from day 1 of opening the account, when my signature card wasnt even available yet and I couldnt login until yesterday. Im requesting a grace period to get time to add money to the account or close this account because this promotion is basically impossible to achieve and I fear that was done with intention.
A collection account is appearing on my credit report that has not been properly validated. I exercised my rights under the Fair Debt Collection Practices Act ( FDCPA ) by requesting verification of the alleged debt. The creditor or collection agency has failed to provide any legitimate documentation demonstrating that the debt belongs to me, that the amount is correct, or that they have the legal authority to collect it. Despite this lack of verification, the account continues to be reported on my credit file. This is a violation of the Fair Credit Reporting Act ( FCRA ), which requires that only accurate and verifiable information be reported. Reporting an unvalidated account is both inaccurate and misleading.
Purchased a XXXX XXXX as a gift on XX/XX/year>, the website says that a confirmation email will be sent with shipping. My PNC credit card was charged on XX/XX/year> and I did not receive the shipping confirmation per the company website. I have checked with the seller and they have no order record according to their website but I received a confirmation with CC purchase. On XX/XX/year>, I contacted PNC credit card to cancel and dispute the charge and explained that there is no way to discuss with company. You can only submit call back request online. I have submitted two request to resolve the charge/refund. I received case number from PNC but the charge has not been returned.
OFFICIAL STATEMENT OF FACT : XX/XX/year> I am reporting PNC Bank for a willful violation of 12 CFR 1005.10 ( Regulation E ) regarding a merchant fraud incident involving XXXX XXXX in the amount of {$1400.00}. The Violation : I provided both Oral and Written Notice of Revocation of Authorization to PNC Bank prior to the settlement of a retaliatory fraudulent debit. Under Federal Regulation E, a consumer has the right to revoke authorization for a preauthorized transfer at any time. Evidence of XXXX XXXX XXXX XXXX XXXX. Phone representatives ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX and XXXX ' ) under XXXXXXXX XXXX XXXX XXXX cited an internal " 3-day notice ' policy to justify their refusal to process a legal mandate. XXXX. Supervisors disconnected the call when informed that the interaction was being recorded for legal evidence in the one-party consent state of North Carolina XXXX XXXX.…
In the XXXX XXXX, many XXXX employees ( such as XXXX, XXXX, XXXX, XXXX, XXXX, XXXX ) XXXX in addition XXXX salary, get restricted stock unit ( RSU ) income, which can be XXXX % of salary. When XXXX employees join a company, they get sign-on XXXX bonus, after XXXX year, some employees get XXXX refresh after performance review, typically XXXX refresh is significantly less than sign-on XXXX, but more representative of consistent income. I attach a sample, a new XXXX employee got XXXX sign-on XXXX, vest XXXX years, which means he get {$43000.00} each year. And every year, he gets XXXX refresh, also vest XXXX years, XXXX each year, significantly less than sign-on XXXX. Many employees at Linked-in do not even get refresh, which means their XXXX income is not consistent XXXX continuance. All the major lenders request XXXX refresh to use XXXX income for loan qualification. PNC is the only lender who lends XXXX new XXXX employees based on sign-on XXXX only, without refresh.…
PNC bank has failed to provided me a provisional credit within XXXX business days, despite my dispute for Case # XXXX being considered a dispute that is eligible for a provisional credit under regulation E since more then XXXX business days have elapsed for this investigation and it is not solved yet. Many attempts reach out to them and they have done nothing and refused to acknowledge this. Contact # XXXX Within the complaints department told me I would receive a provisional credit by XXXX of XXXX, and upon contacting her leaving a voicemail asking her where my provisional credit was, she called me back and gave me the worst attitude, refused to properly help, an also denied her earlier statement that she gave me on XX/XX/XXXX, stating that I would receive a provisional credit on the XXXX if investigation was ongoing ( which it was ). I ultimately hung up the phone on her due to my disgust of hearing her refusal for help. I believe her name was XXXX?
The ongoing issues with my account have created significant setbacks, adversely affecting my ability to receive necessary treatments. It is unacceptable that my emails go unanswered and my voicemails remain unreturned. My attempts to resolve this matter have been met with indifference, and I am now reaching out to seek immediate assistance. Background of the Situation : XX/XX/year> : I discovered suspicious activity on my PNC debit card, which I realized coincided with the theft of my XXXX. Unauthorized transactions totaling approximately {$2000.00} were made in a rapid succession of XXXX charges within a XXXX to XXXX period. I promptly reported these unauthorized charges, filed a dispute, canceled my debit card, and changed all relevant passwords. Despite my compliance with PNCs procedures, including filing a police report, the initial response was a mere provisional credit of {$230.00}, which was later rescinded.…
I disputed a charge in XX/XX/year> against XXXX XXXX, for which they had been paid in advance for XXXX phone service. PNC BANK denied the chargeback and would not make it clear to me why. XXXX XXXX took my money, failed to provide the service I needed, and would not respond to the FCC. case # XXXX. It has been my experience with PNC BANK that they try to encourage you to drop the case so that it is less work for them.
I was contacted by a contractor on XXXX when I clicked on page from the advertisement. So we set up a date for an estimate on a flooring job. The guy came out and gave me a price asked to to secure date by sending money through XXXX as soon as I sent it he deleted his page and stopped communication I immediately called the bank and filed a police report to investigate but bank wont help me with chargeback even though its a scam.
To Whom It May Concern, I am submitting this formal complaint regarding a malfunction that occurred on XX/XX/year>, at approximately XXXXXX/XX/XXXX at a PNC Bank ATM located inside XXXX, XXXX XXXXXX/XX/XXXX PA XXXX. At that time, I attempted to deposit {$680.00} in cash into the ATM. After inserting the funds, the machine displayed the message : This transaction can not be completed at this terminal. The ATM then returned my debit card along with the cash. Upon immediately recounting the returned funds, we discovered that only {$580.00} had been dispensed back to us. The remaining {$100.00} was not returned. We promptly notified the XXXX XXXX on duty, who stated that this was not the first time a similar issue had occurred that day with this specific ATM. I immediately contacted XXXX XXXX Bank, as the transaction was conducted using my XXXX XXXX debit card, and a formal claim has been initiated. This transaction was conducted through XXXX XXXX utilizing a PNC Bank ATM.…
I refinanced an auto loan with PNC bank over XXXX year ago. My new lien holder is XXXX XXXX. Since then, I have not been able to renew my vehicle registration despite dozens of calls to all institutions involved as well as the DMV. Apparently when PNC bank was filling out the forms for a title release, they made it out to XXXX, instead of XXXX XXXX. PNC bank said there was nothing they could do to help, because XXXX now needed to provide a letter of no interest. XXXX was unhelpful and said they could not help me directly, and that XXXXXXXX XXXX needed to reach out themselves for the letter. This was finally done after months of calling. I was told everything had been sent, then found out from the dmv the lien release was a copy, and unnotarized so it was not suitable. I am now stuck spending any break at work calling to try to reach XXXX XXXX and XXXX XXXX to get a resolution, and have the appropriate documentation provided to the dmv.…
b'On XXXX XXXX XXXX XXXX i responded to an email from PNC bank, stating to call asap regarding possible fraud charges. \n\nI called number provided in which they stated I would have to go into a branch in order to access any funds.\n\nOn XXXX XXXX XXXX XXXX I went into the only PNC bank in area, XXXX Fl and followed instructions per fraud dept. \n\nThe branch manager said he could not even see any info in my account and they only told him he could not discuss anything with me regarding my account. \n\nIve stayed on hold for hours and hours periodically , to no avail. \nI did get someone this morning at XXXX XXXX, in which they told me my account was under review, and no money can be accessed until the review was complete. \n\nThey offered no timeline, only saying possibly 30 to 90 day review. \nI told them I was traveling. And PNC was the only bank that I use. I have ZERO money in any other institution. I have no money to pay for gas, hotel, cell bill, car note, NOTHING.…
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