I am filing a complaint regarding inaccurate and inconsistent reporting by Property Receivables. This account was previously reported on my credit file as an individual account. After I submitted a dispute, the company marked the account as " verified '' but changed the account type to a joint account. At the same time, the reported balance increased from the original amount previously shown on my credit report. These changes occurred during the dispute process, which raises serious concerns about the accuracy and integrity of the investigation. A company can not claim an account is verified while simultaneously altering key account details such as account type and balance. This indicates the information was not accurate at the time of reporting or during the investigation. Under the Fair Credit Reporting Act ( FCRA ), all information must be reported with maximum accuracy.…
CFPB COMPLAINT DATABASE
Property Receivables, Corp
61 real consumer complaints filed against Property Receivables, Corp at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.
Most common issues
- 01Attempts to collect debt not owed25
- 02False statements or representation16
- 03Communication tactics8
- 04Took or threatened to take negative or legal action4
- 05Incorrect information on your report3
Top states filing
Recent complaints
The 30 most recent complaints against Property Receivables, Corp where the consumer chose to publish their narrative.
Property Receivables Corp In XX/XX/year> I applied for an apartment at XXXX XXXX XXXX and paid an application fee and a {$250.00} holding deposit. My application was denied by the apartment complex and the deposit was refunded in full. Documentation includes the payment receipt and a refund check dated XX/XX/year> issued by the apartment complex. Because the deposit was refunded there was no outstanding balance owed to the apartment complex. Despite this, Property Receivables Corp later began attempting to collect a debt and reported a collection account on my credit report related to this application. The reported balance is {$260.00} even though the alleged original balance is {$250.00} and the deposit was refunded. This account is appearing on my credit reports with XXXX XXXX XXXX and is negatively affecting my credit. Identified Legal and Reporting Violations Attempting to collect a debt that does not exist after the original creditor refunded the deposit.…
The account in question is currently being reported with conflicting balances depending on the credit bureau. One report shows the balance as approximately {$12000.00}, while another lists the balance as {$6500.00}. Additionally, the account does not appear on all three credit reports, which raises serious concerns about the accuracy and validity of the reported information. Also the almost {$12000.00} one is under property receivables in the {$6500.00} one is under a completely different credit company These discrepancies clearly indicate that the information being reported is unreliable and potentially inaccurate. Under the Fair Credit Reporting Act ( FCRA ), I am requesting that this account be fully investigated and verified, including documentation showing how the balance was calculated.…
I contacted Property Receivables to dispute a collection account related to XXXX at XXXX XXXX that was paid in full in XXXX. I have documentation including money orders and a signed property XXXX confirmation. During the call, the floor XXXX XXXX XXXX XXXX ) was rude, dismissive, and refused to properly review the documentation while continuing to pursue collection of a debt that was already satisfied. I have disputed the account with the credit bureaus and with the agency directly. I am requesting review of the recorded call and correction of the account.
I just received a call from Property Receivables from a person called XXXX stating that I owe a debt that I ( XXXX XXXX XXXX have been released from. My husband ( XXXX XXXX XXXX and I have sent them proof of the release and have even had the apartment complex contact Property Receivables numerous times that XXXX and I do not owe this debt and that it should just be XXXX XXXX and XXXX XXXX. The apartment complex has been working with us to get it resolved with Property Receivables on why they are constantly calling us. We filed a complaint ( XXXX ) back in XXXX and Property Receivables stopped calling for about a month and now they are calling again. We are asking them to make sure XXXX and XXXX are removed from the account and to stop calling phone number XXXX. If they do not do as follows we will seek legal counsel for harassment.
On XXXX it shows Account name PROPERTYRECE Original creditor doesn't show on XXXX report current Balance {$110000.00} updated XX/XX/XXXX, original Balance {$100000.00}. On XXXX it shows account name PROPERTY RECEIVABLES CORP Original creditor XXXX XXXX current Balance {$110000.00} original Balance {$100000.00}. On XXXX it shows Account name COLLECTTECH. All reports shows Date open for collections XX/XX/XXXX but collections didn't start until XXXX XXXX.I have sent dispute letters and it hasn't been deleted and removed from my credit report. duplicate collection account entries appearing on my credit report and inaccurate Information on Credit Report. This information is inaccurate and is negatively affecting my credit profile These entries are duplicative and inaccurately inflate my outstanding debt.. Under the Fair Credit Reporting Act ( FCRA ), requires that all information reported be accurate and not misleading.…
We vacated the apartment on XX/XX/XXXX, leaving the unit clean and in the same condition in which it was originally provided. On XX/XX/XXXX, the apartment management notified us of an outstanding balance and instructed us to remit payment to Property Receivables Corp.. We promptly contacted the apartment management to request clarification regarding the charges and alleged damages, as several of the cited items appeared to fall within normal wear and tear and/or were present prior to our move-in. Management advised us that any dispute must be directed to Property Receivables Corp.. On XX/XX/XXXX, we contacted Property Receivables Corp. by phone and were instructed that all disputes must be submitted via email.…
A debt collector, Property Receivables Corp, is reporting a rental collection account of approximately {$30000.00} on my credit report on behalf of XXXX XXXX. I dispute this debt. The balance being reported is inaccurate and related to a rental dispute. I previously attempted to address the issue with the property management company before the account was placed into collections. I requested validation of the alleged debt, including an itemized statement of charges and documentation showing how the balance was calculated. The collector has not provided sufficient documentation verifying the amount being reported. Despite this, the account continues to be reported as a derogatory collection on my credit report. I am requesting that the debt be properly validated and that inaccurate information be corrected or removed from my credit report if the company can not provide documentation supporting the balance.
I signed A 6 month lease on XXXX XXXX XXXX on XX/XX/XXXX. I told them that I was planning to get a house so I may break the lease. They told me to give 60 days notice or pay 2 month worth of rent and move out anytime. I gave the notice by the end of XX/XX/XXXX and moved out the end of XX/XX/XXXX. They still want me pay the month of XXXX though i did all the requirements to avoid that. I had XXXX deposit that they didnt pay me back yet.
Dear Property Receivables Corp, This letter serves as formal notice that you are to immediately cease and desist from any and all harassing communications with me. It has come to my attention that your company has engaged in repeated and unwelcome contact, which I consider to be harassment. Such conduct may constitute violations of the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692c et seq., as well as applicable state consumer protection laws. This includes, but is not limited to, excessive phone calls, calls at inconvenient times, threatening or abusive language, or communication after being requested to stop. Pursuant to my rights under federal law, I hereby demand that you : 1. Immediately cease all telephone communication with me ; 2. Cease any further contact except as permitted by law ; and 3. Provide written validation of any alleged debt, if applicable.…
Timeline of Events : 1. XX/XX/XXXX : I moved out of " XXXXXXXX XXXX XXXX '' No balance was presented to me at that time. 2. XX/XX/XXXX : A collection account for {$1200.00} suddenly appeared on my credit report from Property Receivables, Corp.nearly 16 months after the alleged move-out date. 3. XX/XX/XXXX : I contacted the original management office of XXXX XXXX ( prior to the building 's sale ). The management team explicitly stated they had no record of this outstanding balance in their system. 4. XX/XX/XXXX : The property was sold to a new owner, XXXX XXXX XXXX. The current management team also confirms they have no record of this debt transferring to them. The Violation : Property Receivables , Corp. is attempting to collect a " phantom debt '' that appeared 16 months after the fact and is recognized by neither the previous management nor the current owner.…
After receiving the disputed move-out charges, I contacted the property management company and the collection agency by phone and email to request validation of the debt. Specifically, I requested my move-in inspection report documenting pre-existing conditions. The only documents ever provided were the propertys move-out inspection checklist and an itemized move-out statement. The move-in inspection report has never been provided, despite multiple requests. Property management advised me that the matter would be escalated to their higher-level management and that I would receive a call. That call never occurred, and no further response or documentation was provided. While the debt remained disputed and unvalidated, the account was referred to Property Receivables Corp, which contacted me and reported the disputed debt to consumer credit reporting agencies. I do not owe this debt, it has not been validated, and the credit reporting is inaccurate.
An agent with Property Receivables named XXXX XXXX repeatedly harassed me in her phone calls. Never have I dealt with such a vicious debt collector. Her first tactics were to instill the fear of God in me, like " They're preparing to move forward '' -- while I was on vacation, she made recommendations about how I should live my life, how I should pay them, advice on my communication, all with a level of lack of empathy that was inhuman. She did not stop calling. She left repeated messages, despite my asking her not to. There's no way to cooperatively engage with someone like that, no flexibility. She additionally demanded my payments get doubled or tripled, again, no debt collector has every done this. I demand a full formal investigation be made and a full formal complaint be initiated before I work with my debt management/consolidation program to pay them.
I am receiving repeated debt collection calls from property receivables regarding a debt that is not in my name. The company is attempting to collect a debt they claim belongs to my partner. I am not the debtor, yet they call my personal phone number multiple times per day, often from different phone numbers, and leave voicemails every time. I have answered their calls and informed them repeatedly that : I am not the person they are asking for I am a third party I am requesting they stop contacting my phone number Despite this, the calls have continued daily. They do not call my partners phone number, only mine. The debt appears to be related to a former apartment. While my name was on the lease, the company never asks for me and only asks for my partner, confirming I am not the debtor.…
I am writing to formally dispute a collection account with Property Receivables , Corp for a rental property. This debt is invalid and inaccurate and should be removed immediately pursuant to the Fair Credit Reporting Act 15 U.S.C. 1681. The alleged debt stems from a security deposit dispute with XXXX XXXX where my I terminated my lease on XX/XX/year>. Under Georgia law ( O.C.G.A 44-7-33 ), a landlord or property management company is required to : 1. Conduct a move-out inspection within three business days of the tenant vacating the premises 2. Provide the tenant with a written, itemized list of damages and estimated repair costs 3. The tenant has the right to inspect that list and property within 5 business days after the move-out inspection 4. If the property management doesn't comply with the inspection and damage list requirements in the legal time frame, that forfeits the property management 's right to withhold any of the security deposit.…
I am disputing a rental debt being collected and reported by Properties Receivables related to XXXX XXXX XXXX in XXXX, Washington. I was released from my lease and do not owe this debt. After I moved out, I repeatedly requested written confirmation or itemization of any balance and received no response. The landlord and/or its agent later attempted to rely on a lease document that I did not execute, which was withdrawn once challenged. Despite the lack of a valid lease and failure to provide lawful validation or itemization, a balance was asserted and reported to credit bureaus. I am disputing the debt in full and requesting investigation and correction of inaccurate credit reporting.
During a phone call, the collector manager explicitly stated that filing a police report was a requirement in order to dispute the debt, and that I had to follow a police report because they believed I was lying. This statement was presented as mandatory and not optional. I believe this is a false representation of the law intended to intimidate and coerce payment, as there is no legal requirement to file a police report to dispute a consumer debt. They also stated if I did not pay the debt that they will start garnishing my check because I was getting close to the date of it needing to be paid.
On XX/XX/XXXX I received a phone call from a woman named XXXX from the phone number ( XXXX ) XXXX. She informed me that she was with a company called Property Recievables and was calling regarding a balance of an unpaid rent and Wi-Fi bill totaling at {$1400.00}. I do not owe any leasing office money. I called my previous leasing office and was informed of a {$0.00} balance regarding rent and WiFi. I owe them nothing at all. I informed XXXX of this and she gave me an email to send a copy of my Renters Ledger to so that they could file a dispute. I did not send her any information at all. She could not tell me what company or office filed this debt because it was considered a " legal matter ''. She also could not give me the date regarding the missing rent payment either. She went on to explain that this debt was not put into collections yet, but that if I did not pay the balance soon that it would and that it would affect my credit.…
- We signed a lease cancellation agreement with XXXXXXXX XXXX on XX/XX/XXXX ( XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX, AZ, XXXX ) - After signing the lease agreement and completing all the payment procedures, I reached out to XXXX regarding the refund of my security deposit of XXXX $ - They informed me that there are some additional charges and they will forward me the details, but I did not receive any follow-up after that via email - On XX/XX/XXXX I received a call from Property Receivables Corp. DBA Collecttech, I talked to XXXX XXXX XXXX and she told me that we have XXXXXXXX XXXX amount to be paid back to XXXX after deduction XXXX XXXX $ of security deposit. - She asked if he had done a walkthrough, since I was not aware of this process, we had not done it which is why I was happy to pay the charges if they provided itemized deductions with proofs as per Arizona Law. - She said she would request for the same.…
When the company first reached out to me about the principle amount of the debt I told them i was not going to send any payments or agree to make payments on the debt until i recieved validation documenting the exact amounts on paper. Because I was not aware of the debt until contact I told them that once i recieved validation that the debt was valid for the amounts mentioned that i would negotioate the repayment with them if and only the principle and interest was validated and indisputable. Several times They emailed me validation documents of the debt that do no match the principle amount they are quoting me. I call them and receive calls from them and tell them that the document they sent does not match the amount they are quoting me and they do not care. I am willing to set up a possible plan for repayment if the principle im paying matched the documents, but they do not send me the matchcing princple or refuse to provide further documentation than what was sent.
So I had a call from ( XXXX ) XXXX. They left a voicemail about being Property Receivables and needing to get in contact with me about a debt. This came as a shock, as I do not owe any outstanding debts. When I went on their website and used the Live Chat function, I was told I owed money to an apartment complex that I lived in XXXX years ago. When I went back to check, I saw that this balance was paid off years ago. I have since emailed the apartment complex owners to ask for more on their side, but have not heard back. Since the original phone call on XX/XX/year>, I have received multiple phone calls, usually from different numbers, and usually with no voicemails. Here are some of the phone numbers : ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX ( XXXX ) XXXX The LAST phone number was the only one to leave a voicemail since the first original call.…
In XX/XX/year>, I submitted a formal notice to vacate the apartment I was renting in XXXX, TX. At that time, I had only XXXX month remaining on my lease, which was set to expire at the end of XX/XX/year>. I made it clear that I was leaving due to ongoing unsafe conditions, including frequent power outages and a XXXX of XXXX red-tag violation posted on the building. The red-tag cited serious electrical code issues, including exposed wiring, broken junctions, and missing electrical panel spacers across all three buildings. These conditions made the property uninhabitable. Despite this, the landlord is now claiming that I failed to provide a 60-day early notice a requirement typically meant for lease renewals or early exits. However, my lease was already coming to its natural end, and I should not be penalized for refusing to remain in an unsafe, code-violating building. I completed a final walkthrough with a building representative and returned the keys on XX/XX/year>.…
From : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX To : XXXX Subject : XXXX /Formal Complaint Regarding Invalid Debt Collection and Credit Reporting Violation/ Dispute Formal Complaint Letter XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX To Whom It May Concern, Property Receivables XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am writing to formally notify you of improper debt collection practices and to inform you that I have filed complaints with the Consumer Financial Protection Bureau ( CFPB ) and the Federal Trade Commission ( FTC ). You are attempting to collect on a debt that was never verified. I did not receive a validation of debt notice, as required by the Fair Debt Collection Practices Act ( FDCPA ). The only way I became aware of this alleged debt was through a notification on my credit report. Under the FDCPA, you are required to provide notice and allow 30 days to respond, which was not done.…
I am submitting this complaint regarding unfair and deceptive debt collection practices and a potential violation of the Fair Credit Reporting Act ( 15 U.S.C. 1681 ) involving a residential property management company and a third-party collections agency. Background : XX/XX/XXXX, I applied for an apartment with XXXX apartments and paid a holding fee of approximately {$250.00}. I was assigned a different unit that I did not apply for after being told the apartment I applied for was ADA accessible. The apartment they moved me to does not work do to their being no grass nearby for ny dog to use the bathroom. They did tell me I could use the ADA accessible apartment but we're tall so the low countertops would be a problem. This entire dispute was done less than 24 hours of me applying on XX/XX/XXXX. I did not take possession of the unit and did not move into the property. I formally disputed the holding fee in person and was told I would receive a call from a manager and I never did.…
Property Receivables Corp. is attempting to collect a rental debt without providing legally required validation under FDCPA 1692g ( b ). I requested full validation, including proof of their legal right to collect, a complete itemized ledger, contractual authority for added fees, and explanation for repeated balance increases. Instead of providing these documents, they repeatedly re-sent the same lease, addendums, and a damages list I already had, while falsely stating in writing that this met validation requirements. The balance on the account has been increased multiple times without explanation ( {$8700.00} {$9000.00} ), which appears inaccurate and deceptive. I also sent a written cease-communication request, yet the company continued calling me and contacted other leaseholders, in violation of FDCPA 1692c ( c ) and 1692c ( b ). Additionally, credit reporting is inconsistent and appears only on XXXX, raising concerns under FCRA 623.…
I moved out of a home with XXXX XXXX and still owed the early termination fee of XXXX ( We bought a home ). We had scheduled to pay the debt on XXXX with my holiday bonus. Property Receivables received the debt XX/XX/year> and called us incessantly, which was annoying but understandable. However, they crossed a line when they started calling my sister and brother in law. I believe this is a CFPB violation as they are calling a third party outside of what Texas law states. I do not share a last name with either or them.
XXXX falsely reporting on my credit. I have never had any accounts with them. Per my research XXXX a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.
The company is attempting to collect an inaccurate and unverified rental debt based on charges that were incurred while my apartment was legally uninhabitable. After a hurricane, the unit suffered severe water intrusion, extensive mold growth on the ceiling, leaks, damaged drywall, exposed framing, and pest issues. Repairs were delayed for weeks and left incomplete, and I could not safely or normally live in the unit during this time. I repeatedly contacted the landlord to fix these issues, but the problems continued for months. I emailed, called the office, and even attempted to speak in person to resolve the situation. My communications were ignored or delayed, and the conditions were never fully restored. Photos and email records have been provided as evidence. Despite the unit being uninhabitable under Florida Statute 83.51, the landlord charged full rent without reduction and later sent an inflated balance to a debt collector.…
* PLEASE REFERENCE PDF ATTACHMENT LABELED " CFPB-Cover Summary '' FOR FULL DETAILED DOCUMENTATION OF CHRONOLOGY OF EVENTS AND VIOLATIONS LISTED AS MUCH OF WHICH IS MISSING HERE. IT SHOULD CLEAR UP ANY MISCONCEPTIONS REGARDING COLLECTOR REBUTTLE * * DOCUMENTS LISTED AS " NEGLIGENCE- photo evidence '' ARE PARTS OF THE ORIGINAL TERMINATION AND DEMAND LETTER WHICH ALSO INCLUDE SCREENSHOTS OF CORRESPONDENCE RELATING TO ISSUE INITIALLY AS FURTHER CONTEXT ( NOT ALL OF WHICH COULD BE UPLOADED DUE TO DOCUMENT SIZE CONCERNS BUT CAN BE UPON REQUEST ) * * SCREENSHOTS SHOWCASE THE CORRESPONDENCE REGARDING DENIAL OF ENTRY CONCERNS AFTER PROLONGED DISREGARD FOR THE ISSUE TO AVOID EVIDENCE TAMPERING PER OUR RIGHTS ALONG WITH OUR SAME DAY INVITATION TO RETURN POST INSPECTION * > This complaint concerns an unlawful debt collection by Property Receivables ( Account # XXXX ) on behalf of The XXXX XXXX XXXX despite a closed CFPB case ( # XXXX ) already reviewing the same dispute prior to its assignment to…
On XX/XX/XXXX, I vacated my apartment at XXXX XXXX XXXX ( XXXX XXXX ) after delivering written notice of early lease termination due to ongoing, severe disturbances in violation of my lease agreement and Arizona law ( A.R.S. 33-1361 ). From XXXX through XX/XX/XXXX, I submitted XXXX written complaints and placed XXXX phone calls to onsite security regarding disruptive behavior from a neighboring tenant that caused walls to shake and pounded loud enough to interfere with my sleep and personal well-being often during Arizona quiet XXXX ( XXXXXXXX XXXX XXXX XXXX ). Despite my repeated complaints, XXXX XXXX XXXX failed to remedy the issue or enforce the lease terms against the offending tenant, which I believe constitutes material noncompliance. I notified management in writing of my intention to terminate the lease and vacated the unit on XX/XX/XXXX.…
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