I am submitting a complaint regarding excessive and repeated overdraft ( NSF ) fees assessed on my account within a very short timeframe, which I believe to be unfair and disproportionate. On XX/XX/year>, I was charged an overdraft fee of {$72.00}. On XX/XX/year>, I was charged an additional overdraft fee of {$36.00}. In addition, I currently have a pending overdraft fee of {$100.00}, bringing the total overdraft-related fees to {$210.00} within approximately a XXXX hour period. These fees appear to have been triggered by multiple small transactions, including : * XXXX XXXX {$23.00} ( XX/XX/year> XXXX XXXX XXXX {$5.00}, {$3.00}, and {$7.00} ( XX/XX/year> ) * XXXX {$7.00} and {$29.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX {$58.00} * Additional pending transactions including XXXX {$19.00} and XXXX {$80.00} The total amount of the transactions is significantly lower than the total overdraft fees assessed.…
CFPB COMPLAINT DATABASE
Regions Financial Corporation
416 real consumer complaints filed against Regions Financial Corporation at the Consumer Financial Protection Bureau in the last 12 months. 76 received relief from the company. Median federal response time: 15 days.
Most common issues
- 01Managing an account126
- 02Problem caused by your funds being low58
- 03Problem with a lender or other company charging your account39
- 04Closing an account25
- 05Trouble during payment process21
Top states filing
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Formal Complaint : Abusive and Deceptive Banking Practices ( Regions Bank ) The Issue : Illegal Fund Withholding and Predatory Account Closure I am filing this complaint due to a systemic, predatory practice by Regions Bank involving the " soft-closure '' of active accounts without notice, resulting in the constructive seizure of my funds. XXXX. Proof of Active Account Status : Despite the bank 's claim that my account was " inactive '' or " closed due to a XXXX balance, '' my official transaction records prove I have used this account almost daily. Between XX/XX/year>, and XX/XX/year>, I made over XXXX transactions, including multiple deposits. Specifically : XX/XX/XXXX : Multiple deposits and payments ( XXXX, etc. ). XX/XX/XXXX & XX/XX/XXXX : Active transfers and expenditures. XX/XX/XXXX : I made four separate deposits totaling {$500.00}. XX/XX/XXXX ( Today ) : I deposited {$400.00}, which the bank accepted. XXXX.…
I am filing this complaint against Regions Bank regarding their failure to properly investigate an unauthorized transaction of {$1700.00} from a merchant named XXXX. This situation began when my debit card information was harvested by a fraudulent phishing website ( XXXX ). Shortly after, the unauthorized {$1700.00} charge appeared. Regions Bank initially credited my account but has since reversed it, claiming the transaction was " authorized '' simply because the merchant provided a tracking number. However, Regions is overlooking critical evidence of fraud that I have already presented to several representatives at my local branch : The Physical Impossibility : The official XXXX tracking for this " order '' shows a shipment weight of only XXXX lbs. It is a matter of basic logic that a {$1700.00} XXXX XXXX XXXX XXXX XXXX XXXX can not weigh XXXX lbs including packaging.…
I am filing a complaint against Regions Bank for improperly handling a dispute regarding a {$400.00} charge from XXXX. On XX/XX/year>, my service with XXXX was canceled, and I was informed that I had a XXXX window to return the router to avoid a {$400.00} non-return fee. I returned the router using XXXX within the allowed timeframe. The package was delivered on XX/XX/year> at XXXX AM to the merchants return location in XXXX, XXXX. The delivery was confirmed by XXXX and signed for by XXXX at the dock. Tracking Number : XXXX Additionally, I contacted XXXX directly, and they confirmed in writing that I would NOT be charged the {$400.00} fee because the router was on its way to them. Despite this, XXXX still charged my account {$400.00}, and Regions Bank failed to properly investigate the dispute. The bank initially issued a provisional credit, then reversed it without properly reviewing the clear proof of delivery and the written confirmation from the merchant.…
I am filing a complaint regarding overdraft fees that were caused by a merchant error and how my bank handled the situation unfairly. On XX/XX/year>, I was incorrectly charged {$94.00} by XXXX XXXX when the correct amount should have been {$14.00}. This error caused my account to become overdrawn and resulted in {$72.00} in overdraft fees. The restaurant corrected the error on XX/XX/year>, confirming that the issue was not caused by me. When I contacted my bank, I was told they would need to submit a request and that I would have to wait 72 hours for the overdraft fees to be refunded. The bank refused to promptly reverse the fees, even though they were clearly caused by a merchant error. On XX/XX/year>, I spoke with a supervisor and, because I needed access to my funds immediately, I was effectively forced to use my one-time courtesy refund to have the overdraft fees removed right away.…
Recent complaints
The 30 most recent complaints against Regions Financial Corporation where the consumer chose to publish their narrative.
I had lost my job during the month of XX/XX/XXXX, and so I applied for a forbearance from XXXX of XXXX to XXXX of XXXX, and after that, regionsmortgage had given me a loan modification trial period for three months, running from XXXX to XXXX. I had created a separate bank account with regions for the sole purpose of allowing regions to automatically remove their payments towards the mortgage, as they said they would do every XXXX of the trial period. XXXX worked out fine in regards to them automatically drawing out their money, from that same regions bank account. The problem started in XXXX, when on the XXXX, they had not automatically removed our money and did not notify me of non-action, meanwhile, I had the payments and funds for the mortgage sitting within the account for them to withdraw, which we sent evidence of this to regions bank when we had submitted for another loan modification in XXXX of XXXX, detaling this exact thing.…
I am filing a complaint regarding an unauthorized transaction of approximately {$3500.00} that was charged to my bank account on or around XXXX through a payment transfer service XXXX XXXX XXXX XXXX On XXXX, my household experienced a fraud incident involving unauthorized remote access to a device. During this compromise period, the {$3500.00} transaction occurred without my knowledge, intent, or authorization. The incident was reported to the bank on the same day ( XXXX ) while the activity was still occurring. A police report was filed on XXXX. The bank initially issued a provisional credit for the disputed funds but later reversed the credit and permanently removed the funds from my account without providing a clear or complete explanation or full supporting documentation for this decision. The bank provided written documentation outlining its investigation and rationale, including references to XXXX small transactions and associated timestamps.…
Regions Bank will not investigate a fraudulent claim I submitted from my checking account ( which now has a negative balance ) as I was scammed by a third party company that was not listed as the merchant. XXXX ( merchant ) was used on my behalf by XXXX ADDRESS : XXXX XXXX XXXX XXXX XXXX, MO XXXX CONTACT XXXX : XXXX to convert cash into crypto ( bitcoin ) for their fraudulent scheme. This was a pyramid scheme where you had to pay money to make money, and the further you progressed, the more money you had to pay. XXXX does this so they will not be tracked and they are the ones guilty of convincing individuals ( such as me ) to continue with their scheme. Crypto, XXXX, etc. is just the middleman as cash is not allowed, only bitcoin is how XXXX covers their scheme. The only one I had contact with during this ordeal associated with XXXX was by text only ; XXXX XXXX ( XXXX ) XXXX Thanks.
On XX/XX/year> at approximately XXXX XXXX XXXX XXXX I contacted a XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX The XXXX told me he would talk to the XXXX and give me a call back with details of payment and meeting. I was informed that the bond would be {$280.00} and was waiting for his call back. Later, around XXXX, a XXXX phone number reached out to me and told me he was the owner of the company XXXX XXXX XXXX and would be dealing with the bond in question. He told me that in addition to the {$280.00} there was traffic violations on file that would bring the total to {$600.00}.…
On XX/XX/XXXX, I was charged {$82.00} by XXXX XXXX for a transaction that I disputed. I contacted Regions Bank to file a dispute because I did not receive proper resolution from the merchant. Regions Bank denied my dispute without providing a clear explanation or sufficient investigation. I feel that my claim was not properly reviewed, and I was not given fair protection as a customer. This is not the first time I have experienced issues with disputes being denied. I am requesting that this matter be reviewed again and that I receive a proper investigation and resolution regarding the {$82.00} charge
On XX/XX/XXXX, I entered into a contract with a contractor to install windows for a total cost of {$16000.00}. Approximately {$10000.00} of this amount was financed through a loan. The windows were installed in XX/XX/XXXX, and issues began immediately, including incorrect sizing, incomplete installation, and defective components. I reported these issues at the time and was still being asked to sign completion documents despite the work not being finished. Over the following months and years, I repeatedly communicated with the contractor and the financing company, submitted required paperwork ( including certified mail ), and attempted to resolve ongoing defects. In XX/XX/XXXX, I filed a warranty claim due to a failed sliding door that created unsafe living conditions in my home. I was repeatedly redirected between the contractor and the manufacturer, each stating they could not validate the product information.…
The account is reporting inaccurate payment history and invalid date information. Specifically, the reported delinquency dates, late-payment dates, and/or status dates are incorrect and do not reflect the actual account history. My payment was never late, and I did not miss any required payment during the time being reported as delinquent. The furnishing of false late-payment information and inaccurate dates is damaging my credit profile and creates a misleading payment history.
I am filing this formal complaint against Regions Bank due to their inconsistent and predatory overdraft practices. I have been dealing with significant health issues, specifically chronic migraines, which have caused me to lose secondary income. Despite these hardships, I am doing everything I can to stay on top of my finances and clear my balance as soon as I get paid, but the banks current policies are making it impossible for me to recover. The following issues are causing me extreme financial distress : Arbitrary Overdraft Limits : While I am manually limited to a {$300.00} overdraft, Regions frequently allows my account to exceed a negative {$400.00} balance. They claim this is " discretionary, '' but it feels like they only exercise this discretion when it results in more fees for the bank.…
I am filing a complaint against Regions Bank regarding an account hold, lack of reasonable verification options, and refusal to process account closure without an in-person branch visit. On XX/XX/year>, I initiated an external transfer of {$1100.00} from my Regions checking account to my Bank XXXX XXXX account ( see Attachment # XXXX ). On XX/XX/year>, I confirmed that the {$1100.00} was successfully debited from my Regions account ( transaction labeled XXXX XXXX XXXX ) and credited to my XXXX XXXX XXXX account. On XX/XX/year>, I discovered that my Regions checking account had been placed on hold. When I contacted customer service, I was informed that I must visit a branch in person to complete the verification process. ( Please see the attachement # XXXX ). I explained that I am unable to visit a branch because the nearest Regions Bank location is over XXXX miles away.…
I am filing a complaint against Regions Bank regarding an account hold, lack of reasonable verification options, and refusal to process account closure without an in-person branch visit. On XX/XX/year>, I initiated an external transfer of {$1100.00} from my Regions checking account to my XXXX XXXX XXXX account ( see Attachment # 1 ). On XX/XX/year>, I confirmed that the {$1100.00} was successfully debited from my Regions account ( transaction labeled XXXX XXXX XXXX ) and credited to my XXXX XXXX XXXX account. On XX/XX/year>, I discovered that my Regions checking account had been placed on hold. When I contacted customer service, I was informed that I must visit a branch in person to complete the verification process. ( Please see the attachment # 2 ). I explained that I am unable to visit a branch because the nearest Regions Bank location is over XXXX miles away.…
Regions bank in XXXX XXXX on XXXX XXXX incorrectly processed my autopay. Initially I set up auto pay. 4 days after noticing it did not draft I reported physically to the branch and work with a male desk clerk and he inserted my account information again and ensured my payment would draft. The following month, the previously failed payment and the new payment failed as well. At this time I revisited concerned and I was informed of new information, the first payment needed to be in check form to start auto draft. I was not told this in the beginning. I physically returned with two checks an hour later to process the payments. I am not responsible for the defective process at Regions.
To Whom It May Concern, I am submitting this complaint after repeated and unsuccessful attempts to resolve a fraud incident directly with Regions Bank. On XX/XX/XXXX, I sent a formal written request to Regions Bank detailing a fraud induced teller withdrawal that occurred on XX/XX/XXXX. As of today, more than three weeks later, I have received no response, no acknowledgment, and no written determination of any kind. This complaint represents my escalation after exhausting reasonable efforts to resolve the matter directly. On XX/XX/XXXX, I was the victim of a law enforcement impersonation scam. The individuals involved claimed to be affiliated with the XXXX Police Department and possessed my full Social Security number, date of birth, and home address prior to my confirming any information. Based on that, I had every reason to believe the situation was legitimate.…
Company Name : Comdata / XXXX Product : Payroll Card / Prepaid Card Issue : Deceptive practices, undisclosed fees, and barriers to accessing earned wages Description of Complaint : I am filing a formal complaint against ComdataXXXX for engaging in Unfair, Deceptive, or Abusive Acts or Practices ( UDAAP ) and violating provisions of the Electronic Fund Transfer Act ( Regulation E ) regarding fee disclosures and access to wages. The company utilizes system mechanics and undisclosed fees that systematically trap earned wages and force excessive charges on the consumer. The specific violations and deceptive practices are detailed below : XXXX. Predatory ATM Error Generation and Excessive PIN Fees When attempting to access my wages via an in-network XXXX ATM , the machine rejected my initial, correctly entered PIN. This system error induced a secondary attempt where, second-guessing the initial rejection, an incorrect PIN was entered.…
Over the weekend, I lost my wallet. After obtaining a replacement ID and bringing my birth certificate, I went to a local branch with the intent to cancel my debit card and receive a new one. During this visit, I was treated unprofessionally and denied assistance despite providing valid identification. I was instructed to go to another branch. I followed those instructions, went to the XXXX branch, and was able to obtain a replacement card without issue. After receiving my new card, I returned to the original branch because I intended to withdraw my funds and discontinue doing business with Regions due to how I was treated. At that time, I was again denied access to my funds without a clear explanation. Shortly after this interaction, a no debit restriction was placed on my account, preventing me from accessing my money.…
I was charged {$100.00} in overdraft fees that appear to come from a single insufficient funds event. Transactions I made before my account became negative posted afterward, triggering multiple overdraft fees. I contacted the bank 2 weeks ago about the same issue but they resolved it. This time I contacted customer service multiple times and requested escalation. I was told there is no one above the managers and no further review is available. I was also told they could not do anything about the fees. I am requesting a full audit of transaction posting order and overdraft fee assessment, and a refund of these fees, as they appear to be the result of how transactions were processed rather than separate overdraft decisions. Additionally, I opened an account under a {$300.00} promotional offer and met all required conditions. A manager reviewed my account and confirmed that I qualified, and a ticket was submitted on my behalf.…
In XX/XX/XXXX, I financed a {$56000.00} solar loan through EnerBank USA ( now held by Regions Bank, serviced by XXXX XXXX XXXX, Account # XXXX ) based on a sales presentation by XXXX XXXX XXXX ( now XXXX XXXX ) that projected my net cost at {$25000.00} after {$32000.00} in government incentives. None of those incentives were ever received. XXXX has confirmed through XXXX response that NO incentive application was ever submitted for my property. The NY Attorney General filed a {$270.00} XXXX fraud lawsuit against XXXX on XX/XX/XXXX ( XXXX v. XXXX XXXX ) seeking rescission of all loan agreements. The seller has ceased all operations as of XX/XX/XXXX. I have sent Regions Bank a formal demand for rescission under the FTC Holder Rule ( 16 C.F.R. 433 ), which is printed in bold in my own loan agreement. I am requesting full rescission of this loan and release of the UCC lien on my property.
XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX ) XXXX Regions Bank XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX Subject : Formal Dispute and Request for Investigation Solar Loan Account To Whom It May Concern, I am writing to formally disputing my solar loan account currently serviced by Regions Bank ( formerly EnerBank USA ) . I entered into this financing agreement based on representations made by the solar company that my total monthly energy costs would be approximately {$150.00}. However, my current monthly costs are significantly higher. i am paying approximately {$260.00} per month for solar loan in addition to {$150.00} or more for my electric bill, resulting in total monthly costs exceeding {$400.00}. Additionally the solar company presented tax incentives and rebates in a manner that suggested my overall system cost would be significantly reduced. in reality, i am financing approximately {$45000.00}.…
Issue : Wrongful Business Account Closure / Funds Delayed / Financial Harm Statement : I am the owner of XXXX XXXX, a vocational rehabilitation employment services company operating in XXXX since XXXX. I opened a business account with Regions Bank in XXXX at the XXXX XXXX XXXX in XXXX, XXXX. On XX/XX/XXXX, I visited a branch to reset my online banking access. During this visit, I fully verified my identity by providing my ID, entering my PIN, confirming my Social Security number, verifying my phone number, and confirming account and business details. After a follow-up visit to another branch, my accounts were suddenly frozen. I was instructed to contact XXXX. I obtained my report immediately, which showed no negative information. Despite fully verifying my identity multiple times and having no negative reports, Regions Banks fraud department terminated my banking relationship. The only explanation provided was that the bank has the right to close any account at any time.…
I am a victim of identity theft involving multiple unauthorized accounts and fraudulent financial activity that has been ongoing for approximately XXXX months. This has been a repeated and unresolved issue, not an isolated incident. Despite reporting the fraud and identity theft through proper channels, the unauthorized activity has continued, and the matter has not been properly resolved. The fraudulent activity includes accounts and charges that I did not open, authorize, or benefit from. These accounts and transactions are not mine and must be treated as identity theft. Specifically : All activity associated with XXXX outside of my authorized XXXXXXXX XXXX XXXXXXXX credit card is fraudulent. I have one authorized XXXX credit account with a {$10000.00} limit through XXXX XXXX. Legitimate charges should only appear as a single monthly statement from XXXX XXXX. Any additional XXXX charges, XXXX XXXX XXXX activity, or direct XXXX billing is unauthorized and fraudulent.…
My account at regions bank has been frozen since XX/XX/year> due to suspected fraudulent activity. It has now been over weeks with no resolution or timeline provided. They have only told me to come in with my ID. I am currently on house arrest and can not leave my home to visit a branch, yet the bank continues to demand in-person verification despite my repeated explanations. This freeze is causing significant hardship as I can not access my own funds for basic living expenses. I request that the bank immediately unfreeze my account, return my funds and close my account, or provide a clear written explanation and a firm date for resolution. '' It has been over 6 months. Thank you. Regions Bank XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX
As a birthday gift, my son was given a Regions Bank prepaid XXXX loaded with {$100.00}. The card expiration is XX/XX/XXXX. We have learned that even though the card has not been used once, there is no money on the card due to Regions charging fees. They have charged inactivity fees and monthly fees even though the card has not expired and does not expire until XX/XX/XXXX. I contacted Regions and was told this is their policy. I do not understand how this can be allowed. There was a sum of money put on a card that has not expired and the bank takes the entire amount without the consumer getting anything. I can not understand how this is allowed after XXXX XXXX I had to explain to my son that the bank literally took his money. Regions Bank is certainly not client centric. Hopefully others may learn from this.
On XX/XX/year> I made my monthly transfer from my Regions Bank Checking account to my Checking account at XXXX XXXX to pay a Loan. We have been doing this via mobile check Deposit for years the same amount XXXX {$400.00} However this XX/XX/year> mobile deposit was returned from XXXX XXXX saying the funds were not available. The regions checking clearly had more than enough funds to transfer. And in fact the bank statements clearly show that the funds were withdrawn. Yet XXXX says its a Regions Problem and Regions says its a XXXX problem and we have been defrauded of {$400.00} between the XXXX banks and both accounts owned by me. As for the delay in filing this complaint, my wife was XXXX with XXXX and I ' e had to turn my attentions to her and her treatments. now bills are piling up and we really could use our funds that were lost by these institutions.
Regions bank has not correctly fixed my balance and left my account XXXX abandoned and overdrawn and charged it off I tried contacting the XXXX, and XXXX XXXX XXXX of Regions Bank I still do not see my money from the appeals nearly XXXX dollars you owe me in my checking account that is now negative and closed so Regions needs to clear the overdrawn amount and send a check for the remaining money the appeal owes me and they have refused to take any action and respond uselessly XXXX CONFIRM WHEN YOU SEND A CHECK FOR THE MONEY U OWE ME OR FIX MY ACCOUNT.
I am filing a complaint regarding a denied fraud claim by Regions Bank involving an unauthorized electronic fund transfer. On XX/XX/year>, while in XXXX XXXX XXXX, I used transportation services and was quoted a fare of approximately XXXX pesos. I initially requested the ride through XXXX, but the driver stated the ride was cancelled in the app but he could still take us the destination for the same amount. However, I was later charged a significantly higher amount that I did not authorize. The driver charged my card for XXXX pesos which is XXXX $ in USD saying that I tipped him XXXX $ on a XXXX $ fare which is inaccurate. I was misled regarding the actual amount being processed. I submitted a dispute and provided documentation, including a receipt. Regions Bank denied my claim, stating that because the receipt matches what the driver submitted, the merchant is entitled to the funds, and I must resolve the issue with the driver. I am disputing this conclusion.…
I am writing to formally file a complaint regarding a promotional offer that was not honored by Regions Bank. I enrolled in a {$300.00} bonus promotion and made sure to meet all of the stated requirements within the specified timeframe. I followed the terms carefully, including maintaining the necessary account activity and fulfilling any deposit or usage conditions outlined in the offer. In good faith, and based on the expectation that the promotion would be honored, I even went as far as opening a second checking account with your institution. Despite fully complying with the requirements, I have not received the promised bonus, nor have I been given a clear explanation as to why it has not been issued. This situation is both disappointing and concerning. Promotional offers are meant to build trust and encourage customer loyalty, and failing to honor them undermines that trust. It is only fair and reasonable that the terms of the offer be upheld.
Opened a bank account. Was a advertised {$300.00} but never received the checking opening bonus. Supposedly it was due to having opened 2 accounts but the live chat encouraged me to open another account and never warned me. Other banks are less strict. And there are a list of things to do and Regions did not list them.
I experienced a financial hardship beginning in late XXXX, early XXXX due to XXXX and my spouse abandoning the home and mortgage obligations. As a result, I fell behind on my mortgage payments. I contacted the mortgage company and was placed on a temporary modified payment plan, which I have followed and paid on time. On XX/XX/XXXX, I obtained and submitted a skip trace report in an effort to locate the missing co-borrower, which is required for my XXXX XXXX XXXX request. I also submitted an Affidavit of XXXX and XXXX XXXX with supporting documentation. Between late XX/XX/XXXX and early XX/XX/XXXX, I repeatedly requested written confirmation regarding : Missing Borrower Exception review Affidavit of Abandonment review Loan modification status Next steps and final decision The company has continued to call me by phone but has refused to provide a written decision. I specifically requested communication in writing for documentation purposes.…
I have money a majority if my banking to another bank due to location reasons- I am in XXXX now and Regions Bank is not available. Unfortunately, I did not change my rent to come out of my new account ( not with Regions ) however since I had opted out of Standard Overdraft Coverage the charge for {$2000.00} should have been returned, incurring an NSF fee. Instead, Regions approved it and allowed the account to be overdrawn by {$1800.00}. They additionally let another {$650.00} to overdraft, making the total overdraft within XXXX hours on XX/XX/year> to {$2400.00}. When I reached out on XX/XX/year> concerned that my account should have declined any overdraft, I received a link to Regions information on overdrafting where it gives XXXX opt out for Standard Overdraft Coverage, which I did when I opened the account. In actuality, and as a standard practice, I never opt in to overdraft protection with banks. Never. I highly doubt I made an exception here, and know that I did not.…
Ive paid off my debt to regions bank but they keep reporting it like I havent which is causing me a problem with opening a new account because of XXXX XXXX XXXX Ive disputed it plenty of time but for some reason its still being reported so I want to file a complaint against the company that way I can open an account I just want to use it for direct deposit thats it
I am filing a formal complaint against Regions Bank regarding their failure to protect my checking/savings account from repeated fraud, and their refusal to return approximately {$30000.00} in stolen funds. FIRST FRAUD ( XXXX, RESOLVED ) : I am a XXXX citizen residing in XXXX, XXXX, and I hold a joint account with my sister at the Regions Bank XXXX XXXX XXXX . In XXXX XXXX, an unknown individual impersonated me, requested a checkbook from the bank, and used it to cash three fraudulent checks : {$10000.00} ( XX/XX/XXXX ), {$10000.00} ( XX/XX/XXXX ), and {$9500.00} ( XX/XX/XXXX ), totaling {$29000.00}. I traveled to XXXX at my own expense to resolve this matter. I filed a police report with the XXXX Police Department ( XXXX # XXXX ) and met in person with a bank XXXX. On XX/XX/XXXX, the bank issued a provisional credit of {$29000.00} and sent a formal letter acknowledging the fraud.…
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