On XX/XX/XXXX, this account was opened and later reported to my credit file by Rent Recovery Solutions for {$320.00}. I never received any written validation notice or communication from this company prior to the account being reported to my credit report. On XX/XX/XXXX, I attempted to contact the company and requested that all communication be provided in writing. I did not receive any written response or validation notice following this request. On XX/XX/XXXX, I sent a formal written request for debt validation pursuant to the Fair Debt Collection Practices Act. The company received this request. Despite this, the account balance was updated on XX/XX/XXXX, which constitutes continued collection activity without first providing proper validation.…
CFPB COMPLAINT DATABASE
Rent Recovery Solutions
179 real consumer complaints filed against Rent Recovery Solutions at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.
Most common issues
- 01Attempts to collect debt not owed80
- 02False statements or representation34
- 03Written notification about debt31
- 04Incorrect information on your report15
- 05Took or threatened to take negative or legal action6
Top states filing
Recent complaints
The 30 most recent complaints against Rent Recovery Solutions where the consumer chose to publish their narrative.
A derogatory mark was placed on my credit reports for {$760.00} from Rental Recovery Solutions, I contacted them and they informed me that they do not own the debt. They only service the debt, and the property owns it and utilizes them to recover the debt. The property is XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX owned and operated by XXXX XXXX. I have a final account statement and recordings of the Account Manager, XXXX XXXX, confirming that the debt is invalid. The debt servicer confirmed that this could simply be resolved in XXXX ways, snail mail or the property account manager contacts them to remove the blemish. I've informed XXXX and no action has taken place. The back story was that the unit below mine was deemed uninhabitable due to an extreme amount of black mold and the fire department informed me that my family and I should not be residing above that unit.…
To Whom This May Concern, I XXXX XXXX is submitting this complaint regarding Rent Recovery Solutions and their handling of my account. I was in communication with Rent Recovery Solutions ( XXXX XXXX ) about resolving an alleged debt, and during those discussions, they agreed to place my account on a payment plan {$230.00} monthly. Based on that agreement, I understood that my account would be handled accordingly and that I would be able to make payments under the agreed terms. However, the payment plan was never properly established or honored due to being told I would not receive clear confirmation, documentation, or consistent communication indicating that the account is in fact on a payment arrangement as discussed.This lack of clarity has caused confusion and concern about how to move forward with resolving this debt and whether it is being reported or handled correctly.…
Subject : Third Complaint Failure to Validate, Duplicate Charges, and XXXXmproper Credit Reporting Rent Recovery Solutions LLC To Whom It May Concern, I am submitting this third complaint regarding Rent Recovery Solutions LLC in connection with an alleged collection account in the amount of {$7500.00}. This matter has already been the subject of XXXX prior complaints : CFPB Complaint No. XXXX CFPB Complaint No. XXXX In both instances, I formally disputed the alleged balance and requested full validation. The company failed to provide any meaningful or substantive response and did not supply the documentation required to verify the debt. This debt remains disputed and has not been properly validated.…
I am disputing a rental collection account that was improperly billed and reported. I vacated the apartment in XXXX and never received a final account statement, itemized list of charges, or any notice of a balance within the required 30-day timeframe under Texas Property Code 92.10392.104. In XXXX, after I contacted the apartment complex regarding my security deposit, I was informed in writing that my account had been overlooked and not processed correctly. This confirms that the delay was due to the propertys internal error and not any action on my part. Despite this, the account was later sent to collections and is now being reported on my credit, which is inaccurate and unfair. I was not given the legally required notice or opportunity to address any alleged balance in a timely manner. This has negatively impacted my ability to obtain housing.
I did not receive anything from this company or my previous landlord until 4 years after my move out which XXXX XXXX XXXX was well aware of. They are trying to squeeze {$1300.00} plus more of out of me and they will not get it. The resolution is {$1000.00} settlement to be paid over XXXX months, and I take me out of collections or they will get nothing,
This is not the first time I have disputed this account, and the company is fully aware that it does not belong to me. I previously contacted the company directly and clearly informed them that the account is associated with the wrong individual. The name listed on the account is XXXX XXXX, while my legal name is XXXX XXXX. I have never used the name XXXX XXXX, nor have I ever lived in the area connected to this alleged debt. I also submitted a copy of my drivers license to verify my identity and confirm this error. Following my prior dispute, the account was removed from my credit report around XX/XX/XXXX. Despite having clear notice of this identity discrepancy, the company later reinserted the same account in or around XX/XX/XXXX without any notification, without correcting the inaccurate name, and without conducting a proper investigation.…
I am disputing a collection account being reported by Rent Recovery Solutions for {$7500.00} related to XXXX XXXX/ XXXX XXXX. I have not been provided proper validation of this alleged debt. I am requesting verification including a signed lease agreement, itemized statement of charges, proof of the amount owed, and documentation showing that Rent Recovery Solutions has legal authority to collect this debt. If the company can not provide complete validation under the Fair Debt Collection Practices Act and the Fair Credit Reporting Act, this account must be removed from my credit report immediate
I am an XXXX XXXX service member filing a complaint regarding a rental collection account reported by Rent Recovery Solutions for XXXX at XXXX XXXX XXXX in the amount of {$5000.00}. I have disputed this account but have not been provided documentation verifying the debt. I am requesting verification including : A copy of the signed lease agreement A complete move-out ledger showing how the {$5000.00} balance was calculated Documentation proving the debt was legally assigned to Rent Recovery Solutions Itemized damages or charges that created the balance Until this documentation is provided, the account can not be considered verified under the Fair Credit Reporting Act. If the company can not provide proper documentation verifying the accuracy of this account, I am requesting that the collection account be removed from my credit report.
I am filing this complaint against Rent Recovery Solutions for violations of the FDCPA and FCRA. On XX/XX/XXXX, I formally disputed a debt they are reporting on my credit profile and requested validation. Specifically, I challenged the inclusion of a {$50.00} base fee and {$5.00} daily late fees. Under Oklahoma law ( 15 O.S. 213-215 ), these charges constitute illegal contractual penalties and are void. This is supported by Oklahoma case law ( e.g., XXXX XXXX XXXX XXXX XXXX ), which establishes that daily late fees on residential rent are unenforceable penalties. Despite my request, the company has : Failed to provide a signed lease agreement or any proof of contractual obligation. Failed to respond to my legal dispute by my deadline of XX/XX/XXXX. Continued to report this unverified and legally invalid debt to the credit bureaus, which is a violation of the Fair Credit Reporting Act ( FCRA ).…
I lived in this apartment community for approximately XXXX years and maintained an excellent payment history during that time. I never missed a rent payment and was never late. I was always a responsible tenant and had no issues with management or other residents. However, during the final period of my tenancy, a new tenant moved into the unit directly above mine. This individual created an extremely unsafe and disturbing living situation. I began experiencing ongoing incidents that made me feel threatened and unsafe in my own home. I reported these issues multiple times to the apartment management office, as well as to the corporate office. I also contacted the police department to report the situation. Despite my repeated complaints and documentation of the incidents, the property management company failed to take appropriate action to address the situation or protect my safety as a tenant.…
I am submitting this complaint regarding a charge we received after moving out of our rental unit at XXXX XXXX apartments/inland In XXXX, we spoke with the leasing office at XXXX XXXX XXXX about moving out . A staff member informed us that we needed to move out by XX/XX/XXXX in order to avoid the lease contract being applied. We followed those instructions. We paid {$190.00} for the six days we remained in the unit in XXXX, which was the exact amount the office told us we needed to pay. Based on that conversation and payment, we moved out on XX/XX/XXXX as instructed and understood that our account was settled and that no additional charges would apply. However, we have now been contacted by Rent Recovery Solutions LLC, attempting to collect approximately {$2500.00}, claiming that we did not fulfill the lease contract. This does not make sense to us because we followed the instructions given by the leasing office and paid the amount we were told was required before moving out.…
Theyve added to my credit an already disputed and removed fraudulent account seemingly around the time of tax return season. Its my accusation that they did so to get a quick payment and essentially extort me at a time of needing to sign a new lease. Ive called to dispute this and theyve acknowledged it is a duplicate account Ive disputed under the pretense of it being a fraudulent account with receipts and theyve refused to remove it.
Subject : Request for Debt Validation Rent Recovery Solutions I am writing to formally dispute the alleged debt reported by Rent Recovery Solutions in the amount of {$11000.00}. I am requesting validation of this debt pursuant to the Fair Debt Collection Practices Act ( FDCPA ). Please provide the following documentation : Proof that I am legally obligated to pay this debt. A copy of the original lease agreement or contract bearing my signature. An itemized breakdown of the total amount claimed, including all fees, penalties, and charges. Documentation showing that Rent Recovery Solutions has the legal authority to collect on this debt. Verification that the amount reported to the credit reporting agencies is accurate. Until this debt is properly validated, I request that all collection activity cease and that the account remain marked as disputed with all credit reporting agencies.…
Subject : XXXX XXXX XXXX Rent Recovery XXXX XXXX XXXX XXXX XXXX Information : Rent Recovery XXXX XXXX, GA Please escalate to FTC as prior complaint has been ignored by Rent Recovery Solutions. Complaint Details : I am submitting this complaint against Rent Recovery XXXX for attempting to collect a debt that I do not legally owe. Background : I was a tenant at XXXX XXXX at Complex in XXXX, Florida from XX/XX/XXXX to XX/XX/XXXX. During my tenancy, I repeatedly reported serious habitability issues, including mold and XXXX infestations, beginning on XX/XX/XXXX. Despite my notifications, maintenance never addressed these issues, even when the housing authority coordinated inspections and requested management action. I sent my XXXX notice to vacate, which was never acknowledged by the apartment complex. I moved out 18 days early due to unsafe and uninhabitable living conditions. After I moved out, I received letters from XXXX XXXX demanding payment.…
I want my personal information to stop being sold. I want to this account to be removed of my credit report. This lease was not reported at all on credit report there's no payment history it would have showed this was account is fraud. I want pain and suffering pay because of this account is holding me back.
A company called Rent Recovery Solutions LLC reach out to me back in XXXX, we have agreed to pay off the collection owed & they will removed the collection off my credit report. I completely everything in my end within XXXX months of them calling me. XXXX to XXXX I still have them showing up on my credit report on XXXX XXXX XXXX. I called multiple times trying to get a letter of removal & they will not send me one. We spoke over a recorded line & they agreed to get it removed.
A collection account is appearing on my credit report that has not been properly validated. I exercised my rights under the Fair Debt Collection Practices Act ( FDCPA ) by requesting verification of the alleged debt. The creditor or collection agency has failed to provide any legitimate documentation demonstrating that the debt belongs to me, that the amount is correct, or that they have the legal authority to collect it. Despite this lack of verification, the account continues to be reported on my credit file. This is a violation of the Fair Credit Reporting Act ( FCRA ), which requires that only accurate and verifiable information be reported. Reporting an unvalidated account is both inaccurate and misleading.
A debt collector for an apartment lease ( Rent Recovery Solutions, LLC ) is ignoring my certified, written settlement offers and will not respond in writing, even though this debt and eviction filing are preventing me from obtaining safe, stable housing. I have sent two letters ( XX/XX/XXXX and XX/XX/XXXX ) offering to settle for {$900.00} with proof of delivery on XX/XX/XXXX and XX/XX/XXXX, but I have received no written response at all.
Greetings, As of XXXX XX/XX/year>. I made a phone call to Rent Recovery Solutions to make a one time payment on the debt collection account. Now, on XX/XX/year> I talked with a different representative named XXXX. She wanted to setup a payment plan which I agreed at first but I told her that I changed my mind because I dont want it to affect my credit no more then what its already have done. I Then make a one time payment with XXXX for {$120.00} to get my self started. Fast forward back to today. I ask the representative which whom I spoke to today about the {$120.00} and she stated that she didnt see the & XXXX on my account. She then put me on hold and came back on the line forcefully stating that she didnt see the {$120.00} on my account. She then, asked if I wanted to proceed with the {$560.00} I mentioned to her before asking about previous payment because I never received a confirmation to my email as XXXX told me I would.…
A third-party debt collector, Rent Recovery Solutions , is reporting a rental collection account on my credit report in the amount of {$3700.00}, allegedly owed to a prior landlord/property manager. I dispute that this debt is valid and legally owed as reported. I previously requested verification of this alleged debt, including a copy of the signed lease, a complete and itemized statement of charges, proof of move-out damages if any, and documentation showing the collectors legal authority to collect and report this debt. The company has not provided the requested verification or documentation. Despite failing to properly validate the debt, Rent Recovery Solutions continues to report this account to the credit bureaus, which I believe is inaccurate and incomplete. Reporting an unverified rental debt is misleading and does not comply with the Fair Debt Collection Practices Act and the Fair Credit Reporting Act.…
Family members used my info without my acknowledgment Ive contacted the property manager letting them know what happened and yet the collection is still on me I also went a far as providing documents and all so With further more said [ Debt Collector 's City, State, Zip Code ] Cease and Desist Communication Account Number XXXX Original Creditors : XXXX XXXX Dear RENTRECOVERYSOLUTIONS , This letter serves as a formal demand that you cease and desist all further communications with me, my family, and third parties regarding the alleged debt associated with account number XXXX. The original creditors for this alleged debt are XXXX XXXX and XXXX. This debt was allegedly opened on XX/XX/year>, with a reported balance of {$15000.00}. Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692c ( c ), you are required to cease communication with me once you receive this written request.…
I am formally disputing an invalid debt of {$9800.00} ( Account # XXXX ) from XXXX XXXX at XXXX XXXX . ' This debt is built on a legal impossibility : the landlord attempted to enforce a 'new ' lease renewal while simultaneously terminating the tenancy for nonpayment of the 'old ' lease. 1. Contradictory Legal Actions & Fraudulent Renewal : The tenant defaulted on the final month of his original lease in XX/XX/XXXX, receiving late charges from XX/XX/XXXX through XX/XX/XXXX. Despite this default, the landlord claims the lease 'auto-renewed ' in XXXX, even raising the rent from {$1300.00} to {$1400.00} without the tenants knowledge. The Conflict : On XX/XX/XXXX, the landlord filed a formal eviction lawsuit ( Case Fee : {$200.00} ) to terminate the tenancy for nonpayment. The Violation : A landlord can not legally claim a lease 'auto-renewed ' for a new term while simultaneously suing to evict the tenant for breaching the previous term.…
[ Your Name ] [ Your Address ] [ City, State ZIP ] [ Date ] [ Debt Collector Name ] [ Debt Collector Address ] [ City, State ZIP ] RE : Request for Debt Validation Account Number : [ Account number if known ] To Whom It May Concern, I am responding to your contact regarding the debt referenced above. Under my rights provided by the Fair Debt Collection Practices Act, I am requesting validation of this debt. Please provide the following : The amount of the alleged debt with an itemization of charges The name and address of the original creditor Documentation proving I am legally obligated to pay Proof that your company is authorized to collect this debt A copy of any contract or agreement bearing my signature Until you provide proper validation, I request that all collection activities cease. I also request that communication be conducted in writing only. Sincerely, [ Your Signature ] [ Your Printed Name ]
I am formally disputing a collection account that your agency has placed on my credit report without providing me any advance notice or communication. This is my first awareness of this alleged debt, and I have substantial questions regarding its validity and whether it actually belongs to me. Under the Fair Debt Collection Practices Act, I am legally entitled to receive complete verification and documentation of any debt your agency is attempting to collect. I am exercising this statutory right and demanding that you provide comprehensive validation, including the original creditor 's name, a detailed breakdown of the amount claimed, and documented proof establishing my legal responsibility for this debt. All collection activities and credit reporting must stop immediately until proper validation is provided.
I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.
Subject : REPEAT OFFENDER - Non-Response XXXX Complaint # XXXX & Continued FCRA Violations Company : Rent Recovery Solutions, LLC Narrative : I am filing this secondary complaint because Rent Recovery Solutions ( RRS ) has failed to respond XXXX my previous CFPB complaint ( Case ID : XXXX ) filed on XX/XX/XXXX. That complaint was sent XXXX the company on XX/XX/XXXX, XXXX the status remains " XXXX has not responded '' as of XX/XX/XXXX. Despite ignoring the CFPB 's inquiry XXXX failing XXXX validate the debt as required by FDCPA XXXX ( b ), RRS continues to furnish negative information to XXXX. This constitutes a willful violation of the Fair Credit Reporting Act ( FCRA ) : Violation of FCRA XXXX ( b ) : The company failed to conduct a reasonable investigation into my dispute. Ignoring a CFPB complaint is the definition of failing XXXX investigate.…
I am being pursued for a {$4300.00} apartment debt from XXXX, MN, even though I moved out of the unit in XX/XX/year> and was no longer living there when the charges were incurred. My former partner remained in the apartment after I left, and the property management company initiated eviction proceedings against her. I obtained legal documentation showing I was removed and expunged from the eviction/collection case because I was not responsible for any balance after I moved out. Despite this, the landlord or collection agency is attempting to hold me liable for charges that occurred after my departure.
" I am disputing an alleged debt being collected by Rent Recovery Solutions, LLC on behalf of XXXX XXXX. I received a settlement offer dated XX/XX/year> for an alleged balance of {$1200.00}. I am disputing the validity of this entire debt because I have not been provided with any itemization of the charges, a copy of the original signed lease agreement, or proof that this amount is legally owed. Furthermore, the collector has not provided documentation verifying their legal authority to collect this specific debt. I request that the company cease collection activity until they can provide full validation of the debt, including a line-item breakdown of all fees and proof of the original contract. '' If CANT PLEASE REMOVE FROM MY CREDIT FILE FRAUD!!!
I am submitting this complaint regarding improper debt collection and inaccurate credit reporting related to an alleged collection account being reported only on my XXXX credit report. The alleged debt originates from a former apartment complex in XXXX and represents claimed remaining lease rent after I moved out. Under XXXX law, landlords are required to mitigate damages by making reasonable efforts to re-rent a unit and to credit any rent received. To date, I have not been provided documentation showing mitigation of damages, vacancy dates, re-rental efforts, or an itemized calculation demonstrating actual losses. As such, the amount claimed has not been established as legally owed. The collection agency reporting this account provides only a physical mailing address and XXXX phone number or email, making meaningful communication and debt validation difficult. I have called and left messages, without anyone answering or returning my calls.…
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