CFPB COMPLAINT DATABASE

RentDebt Automated Collections, LLC

183 real consumer complaints filed against RentDebt Automated Collections, LLC at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.

183
Complaints
0
Won monetary relief
0%
Relief rate
100%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed73
  2. 02False statements or representation39
  3. 03Written notification about debt32
  4. 04Incorrect information on your report11
  5. 05Took or threatened to take negative or legal action8

Top states filing

TX65FL40AL14GA10NC10

Recent complaints

The 30 most recent complaints against RentDebt Automated Collections, LLC where the consumer chose to publish their narrative.

Debt collection· Written notification about debtTX

A collection account from XXXX XXXX XXXX XXXX is currently being reported on my credit report in the amount of {$560.00} associated with XXXX XXXX XXXX XXXX XXXXXXXX XXXX, account # XXXX. I do not recognize this alleged debt and have no knowledge of what this account could possibly be for. Prior to this account appearing on my credit report, I never received any initial notice or written communication from this company regarding the alleged debt. Under the Fair Debt Collection Practices Act, a consumer must receive written notice of a debt and the right to dispute it. Because I never received this notice and do not recognize this account, I requested proper validation of the alleged debt multiple times. Despite my repeated requests, XXXX XXXX XXXX has failed to provide documentation verifying that the alleged debt is valid or that they have the legal authority to collect it.

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Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX

XXXX XXXX XX/XX/year> To Whom It May Concern, I am writing in response to your contact regarding an alleged debt. I am requesting validation of this debt pursuant to my rights under the Fair Debt Collection Practices Act. I do not recognize this debt and dispute it in its entirety. Please provide verification of this debt, including documentation that proves I am legally obligated to pay it. Until you provide proper validation, I request that you cease all collection activities and refrain from reporting this debt to any credit reporting agencies. If this debt has already been reported, please mark it as disputed immediately. If you are unable to validate this debt, I request that it be removed. Please communicate with me in writing only. Thank you, XXXX XXXX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCO

I have filed XXXX previous complaints against RDAC and this is the third. RDAC has stated that RentDebt Automated Collections , LLC ( RDAC ) is in receipt of XXXX XXXX XXXXXXXX XXXX complaint. RDAC has completed its investigation, and the results are as follows. RDAC sent its notice of validation rights to XXXX XXXXXXXX XXXX phone on XX/XX/2025, and it was not returned as undeliverable. RDAC has a legal obligation under FCRA to mail validation documents to XXXX XXXX. This mail was not sent and was not delivered. Documentation can not be delivered to a phone and a ledger is not a valid document. RDAC is at liberty to send the documentation of the attempt to collect a debt required under federal law to the address on file and send additional documentation that proves a mailing date of XX/XX/2025. This documentation is being requested.

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Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

XX/XX/XXXX : Final Move Out Statement XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX : Refund check issued by XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX in the amount of {$2.00}, XXXX XXXX XXXX XXXX XXXX XXXX issued recapture statements to XXXX XXXX XXXX XXXX XXXX XXXX in the amount of {$3300.00} and the other {$3300.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX ) provided not communications/ notice regarding recapture, revised my move out statement to make it appear as though I owed land lord / rental debt XX/XX/XXXXXXXX XXXX XXXX XXXX placed collections / charge off on my credit reports in the amount of {$6.00}, XXXX Ongoing dispute with XXXX XXXX XXXX Rent Debt regarding alleged debt owed and how it is being reported on my credit report Initial correspondence received from Rent Debt did not match the amount owed, and they would not honor or acknowledge the discrepancy of the amount due or owed.

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Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX

I became aware of a rent debt account after reviewing my credit report. I had not previously received communication regarding this account and only discovered it when checking my credit. On XX/XX/XXXX at approximately XXXX XXXX I contacted the company to discuss the account and explore options to resolve or consolidate the balance. During the call, I spoke with a representative and explained that I was trying to negotiate or set up a consolidation/payment option to resolve the debt. The representative informed me that full payment was required and that no other options were available. However, when reviewing the companys website, it indicates that consolidation options may be available, but it requires an account number to proceed. Since I do not have an account number or access to the account details, I was unable to complete this process.

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTN

I contacted RentDebt Automated Collections regarding this account. Their representative confirmed they do not have documentation from the XXXX XXXX XXXX XXXX XXXX showing that rental assistance was denied or that my application was incomplete. I previously provided emails and a case number confirming that I applied for rental assistance. Because the company can not verify whether rental assistance should have been applied to this balance, the amount being reported is inaccurate. I request documentation directly from the XXXX XXXX XXXX confirming the status of the application and verification that the reported balance is correct.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAL

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedND

XXXX DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research XXXX DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code XXXX - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtAL

I am filing this complaint regarding an alleged rent debt that is currently being reported on my credit report and collected in my name. I have previously requested written documentation to validate that this debt legally belongs to me. As of today, I have not received proper validation or sufficient documentation proving that I owe this debt. Despite my request for verification, this account continues to be reported to the credit bureaus. Reporting a debt without providing proper validation is concerning and may be a violation of the Fair Debt Collection Practices Act ( FDCPA ) and the Fair Credit Reporting Act ( FCRA ).

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL

I am disputing a rental collection account that has been placed on my credit report. I was never sent a written notice or debt validation letter from the collection agency as required under the Fair Debt Collection Practices Act ( FDCPA ). The only communication I received was from the landlord threatening that my credit would be damaged if I did not pay. I did not receive any formal notice from the collection agency giving me the opportunity to validate the debt within 30 days. I am requesting : 1. Proof that proper written notice was mailed to my correct address. 2. A copy of the signed lease agreement. 3. An itemized breakdown of the charges. 4. Documentation showing how the balance was calculated. 5. Proof that the collection agency has legal authority to collect this debt. If the collection agency can not provide proper validation and proof of mailing of the required notice, I am requesting immediate deletion of this account from my credit report.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionAL

I have contacted you numerous times regarding this alleged account and have yet to receive proper validation. I REFUSE TO PAY THIS DEBT. Your continued collection activity without producing original account-level documentation constitutes conduct that may violate federal consumer protection statutes. This letter serves as formal notice that you must immediately cease all collection efforts unless and until you comply fully with validation requirements. Collection activity includes, but is not limited to, telephone calls, written demands, electronic communications, and reporting, verifying, or updating information with any consumer reporting agency. I am demanding complete validation of this alleged obligation. Specifically, I require ALL Original Account Level Documentation ( OALD ). I am not requesting internal ledgers, summaries, payment screenshots, data compilations, or documentation described merely as available.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX

I am submitting this complaint regarding a rental debt being collected by RentDebt Automated Collections , LLC on behalf of XXXX XXXX in XXXX, XXXX. The amount being collected is {$7000.00}. According to the final account statement, the original move-out balance was {$1100.00}. The remaining balance consists primarily of additional charges, including an insufficient notice penalty of {$2700.00} and a lease termination fee of {$3000.00}. I disputed this account and requested full validation of the debt. Specifically, I requested a complete payment ledger, an itemized breakdown of all charges, documentation showing how the total balance was calculated, and proof of mitigation of damages such as attempts to re-rent the unit. The company responded with limited documents, including a lease agreement and a summary statement, but failed to provide the requested validation.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Validation of Debt Request - RENTDEBT AUTOMATED COLXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Credit score reduced by XXXX points because of failed payment. Upon opening on an issue saw the following information which is not true. I stay in a house and do not have rent. Account info Account name XXXX XXXX XXXX Account number XXXX Account type Collection Responsibility Individual Date opened XX/XX/XXXX Status Collection account. {$5.00}, XXXX past due as of XX/XX/XXXX. Status updated XX/XX/XXXX Balance {$5700.00} Balance updated XX/XX/XXXX Recent payment - Monthly payment - Original balance {$5700.00} Highest balance - Terms 1 Month On record until XX/XX/XXXX XXXX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

XXXX DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research XXXX DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX

I am filing a complaint regarding an inaccurate and inflated move-out charge related to carpet replacement. After vacating the apartment in XX/XX/XXXX, I received an initial final account statement reflecting a balance of approximately {$810.00}. Within XXXX hours, a revised statement was issued increasing the balance to {$3400.00}, which included a {$2400.00} carpet replacement charge that was not included in the original statement. When the debt was reported to the credit bureaus, the reported amount for the debt is listed for {$3800.00}. I disputed this charge in writing before the account was sent to collections. I requested documentation supporting the carpet replacement cost, including the installation date, remaining useful life, depreciation calculation, and proof of how the amount was determined. No documentation showing depreciation or remaining value has been provided.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationAL

I am submitting this complaint regarding inaccurate credit reporting and improper collection activity by RentDebt Automated Collections regarding an alleged debt of {$2600.00} related to a residential lease with XXXX XXXX XXXX for the property located at XXXX XXXX XXXX, XXXX, XXXX. The lease was lawfully terminated on XX/XX/XXXX due to documented mold, moisture, and habitability issues that materially affected my health. I provided written notice in compliance with Alabama landlord-tenant law, including a 14-day demand letter. The property conditions and my mold-related health concerns were documented through maintenance requests and medical evidence. Despite lawful termination, the collector is reporting a balance that includes rent charges assessed after XX/XX/XXXX. The ledger provided by the collector confirms that rent continued to accrue beyond the termination date.

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

XXXX XXXX XXXX is falsely reporting on my credit. I have never had any accounts with them. Per my research XXXX XXXX XXXX is a debt collector. They are falsely reporting on my credit!! Account number is # XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNC

After receiving text message from RDAC on XX/XX/year> that our disputed debt with our apartment leasing office had been turned over to them for collections, I sent a certified, return receipt letter disputing this charge on XX/XX/year>. That letter was returned to sender, and received today ( XX/XX/year> ) and marked moved left no address unable to forward. This was sent within the 30-day window to dispute and request verification of the debt.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

To Whom It May Concern : This letter serves as my formal response to your statement dated XX/XX/XXXX. I do not acknowledge this alleged debt and I continue to dispute it in its entirety. Your response indicates that you have reported this account to the consumer reporting agencies and verified it as accurate. However, you have not provided competent evidence that I have a contractual obligation with your company or your client. Under the Fair Debt Collection Practices Act ( 15 U.S.C. 1692g ) and the Fair Credit Reporting Act ( 15 U.S.C. 1681s-2 ), you are required to report complete and accurate information and to conduct a reasonable investigation when a debt is disputed. At this time, I am requesting the following : A copy of the original lease or contract bearing my wet ink signature showing I agreed to the alleged debt. Documentation showing the full chain of assignment from the original creditor to RentDebt Automated Collections , LLC.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is # XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

Delete this account because you can not furnish any documentation that would verify ownership. Please provide documentation that the following account belongs on my credit report and that my rights have not been violated. In compliance to 15 U.S. Code 1692e ( 6 ) Debt collectors are legally obligated to adhere to 15 U.S. Code 1692e ( 6 ), which forbids them from providing false information or insinuating inaccuracies about the nature, amount, or legal standing of a debt. It is against the law to make deceptive statements or misrepresentations concerning the debt being pursued for collection.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAR

XXXX at XXXX allegedly sold debt to a debt collector i requested debt Validation including purchase agreement, debt consignment, and proof debt collector has legal rights to collect debt, a copy of the original lease from the apartment complex was sent in return with no proof the debt collector purchased the debt or has any legal right to claim debt. It is listed under rent automated debt collections llc on my credit report But in the letter they sent they list themselves and the appartment complex with no clear claim as to who the debt is owed to and no paperwork proving they purchased the debt or have a legal right to collect it.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

RNT DEBT is falsely reporting on my credit. I have never had any accounts with them. Per my research RNT DEBT is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAR

I am submitting this complaint regarding XXXX continued reporting of a rental debt that is inaccurate, previously deleted by another consumer reporting agency, and paid in full through a government rental assistance program. The account in question is a rental debt that was paid in full by Texas Rent Relief, a government-administered emergency rental assistance program. Once payment was issued, I was no longer legally obligated for the balance. There is no remaining consumer liability. Despite this, XXXX continues to report the account after repeated disputes, while XXXX has permanently deleted the same account after determining that it could not be verified as belonging to me and/or could not be validated. XXXX continued reporting violates the Fair Credit Reporting Act ( FCRA ) for the following reasons : 1.

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

RENTDEBT AUTOMATED COL is falsely reporting on my credit. I have never had any accounts with them. Per my research RENTDEBT AUTOMATED COL is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response

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