CFPB COMPLAINT DATABASE

Source Receivables Management LLC

345 real consumer complaints filed against Source Receivables Management LLC at the Consumer Financial Protection Bureau in the last 12 months. 0 received relief from the company. Median federal response time: 15 days.

345
Complaints
0
Won monetary relief
0%
Relief rate
98%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed165
  2. 02Written notification about debt46
  3. 03False statements or representation45
  4. 04Incorrect information on your report32
  5. 05Took or threatened to take negative or legal action16

Top states filing

FL42NY28TX27IL25CA24

Recent complaints

The 30 most recent complaints against Source Receivables Management LLC where the consumer chose to publish their narrative.

Debt collection· Attempts to collect debt not owedAZ

I cancelled service with XXXX ( Source Receivables Management ) in XX/XX/year> ( account XXXX ) and paid my remaining balance of {$11.00}. I just got a notice that I now owe an additional {$83.00} including fees which makes no sense as my final bill was {$11.00} for a partial month of service. The vendor would email me a bill every month and I would pay it. This time they sent it to an incorrect address and are now demanding payment including fees and threatening to report me to to credit bureau 's. Given that Source Receivables Management never sent me a bill via email as they always had, and instead sent a bill to an incorrect address I believe that Source Receivables Management should take responsibility for their mistake, write off this remaining bill that was charged in error after I'd already made a final payment and agree to not report anything to the credit bureau 's.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNC

To Whom It May Concern, I am writing in response to your attempt to collect an alleged debt. I dispute this debt in its entirety. To date, I have not received any written notice or documentation from your company containing details of this alleged debt, including any account number, amount owed, or original creditor, as required under the Fair Debt Collection Practices Act ( XXXX U.S.C. XXXX ). Pursuant to my rights under the FDCPA, I am requesting full validation of this alleged debt. Please provide the following : XXXX. The name and address of the original creditor XXXX. The full amount of the alleged debt, including an itemized breakdown of all charges, fees, and interest XXXX. Copies of any lease agreement or contract bearing my signature that establishes my legal obligation to this debt XXXX. Documentation showing that I agreed to any changes in lease terms, including any amendments or addenda XXXX.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedDE

This is a formal dispute and notice of intent to pursue legal action against Source Receivables Management regarding the following fraudulent account : Account Number : XXXX I dispute this account in its entirety. It does not relate to any transaction or obligation of mine and is the result of identity theft. A police report is attached as supporting evidence. Under the Fair Credit Reporting Act ( 15 U.S.C. 1681 ) and the Fair Debt Collection Practices Act ( 15 U.S.C. 1692 ), you are required to report accurate information and provide proper validation. Your continued reporting of this fraudulent account constitutes willful noncompliance with federal law. I demand : Immediate deletion of this account from all credit reporting agencies Written confirmation of removal Immediate cease and desist of all collection activity Failure to comply will result in complaints filed with the CFPB, FTC, and State Attorney General, as well as potential civil litigation for damages.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Hello, XXXX submitting this complaint because Source Receivables has suddenly placed a collection account on my credit report for a supposed XXXX debt. I have never had a XXXX account in my life, and there is no original XXXX account listed anywhere on my credit reports. This debt does not belong to me. It seems like it may belong to another person with a similar name, but it is absolutely not my account. This collection first appeared on my credit report around XX/XX/year>, and since then Ive made multiple attempts to contact Source Receivables to get this removed. I have repeatedly requested validation or any proof that this debt is actually mine, and they have never provided anythingnot a letter, not a statement, not a contract, nothing. Despite asking several times, they continue reporting an account that is false, unverified, and inaccurate, which is extremely damaging and stressful.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtGA

On XX/XX/2025, I switched my cell phone service from XXXX to XXXX. My number and my wife 's number were ported out. XXXX 's CSR informed us that he would handle our cancelation with XXXX. We visited the XXXX store in-person on XX/XX/2025 to confirm that our business was concluded with {$0.00} balance due + to return equipment belonging to XXXX. XXXX 's CSR at XXXX XXXX store XXXX XXXX name XXXX, affirmed verbally that our business was concluded, with my final bill having been paid XX/XX/2025. XXXX sent me an email confirming receipt of returned equipment ( WiFi Router ) on XX/XX/2025. Without ever sending another bill to either my residence or my email, XXXX forwarded a supposed debt of {$410.00} to SRM, a collection agency. I have never paid a bill late in my life. Seeing this derogatory remark on my credit report horrified me. The idea that I would skip out on my obligations is in basic violation of my ethos. So, I called XXXX to get to the bottom of it.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIN

To Whom It May Concern, I am writing to formally dispute the validity of the alleged debt in the amount of {$1900.00} Account Number Is XXXX XXXX XXXX XXXX XXXX XXXX XXXX that you claim I owe. I have no knowledge of this debt and have never had any contract or agreement with your company. Under the Fair Debt Collection Practices Act ( FDCPA ), 15 U.S.C. 1692g, I request that you provide verification of this debt. Please provide the following information : 1. The name of the original creditor. 2. A full itemization of the debt, including all interest, fees, and charges. 3. Documentation showing that I agreed to or am responsible for this debt. 4. Proof that you are legally authorized to collect this debt in my state. 5. A copy of any judgment ( if applicable ). Until this debt is validated, you must cease all collection activities and stop reporting this debt to any credit reporting agency per federal law.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOR

Dear Source Receivables Management, I am formally writing because there is a collection account does not belong to me under the Fair Debt Collection Practices Act ( FDCPA ), Fair Credit Reporting ACT ( FCRA ) 15 U.S.C 1692g validation of debts. They are in violations of 15 U.S.C 1692c,15 U.S.C . 1681i method of verification. Must I further remind you that failure to comply with these congress federal laws will constitute wilful non compliance 15 U.S.C 1681n which will make me entitled to {$1000.00} per FCRA violation. This writing serves a notice of intent to sue. No resinsetion is allowed and prohibited by federal law.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNY

Date : XXXX Name : XXXX XXXX : XXXX XXXX XXXX XXXX : XXXX XXXXXXXX XXXX XXXXXXXX : Formal Complaint Improper Collection Reporting & Failure to Validate Debt To Whom It May Concern, I am submitting this complaint regarding a collection account being reported on my credit report by TransUnion that I believe is inaccurate and has not been properly validated. This account recently appeared on my credit report and caused my credit score to drop approximately XXXX points. I dispute the validity of this alleged debt and have requested proper validation of the account. Under the Fair Debt Collection Practices Act ( 15 U.S.C. 1692g ) and Regulation F ( 12 CFR 1006 ), I have the right to request validation of any alleged debt. To date, adequate validation and supporting documentation have not been provided. Additionally, under the Fair Credit Reporting Act ( 15 U.S.C. 1681 ), credit reporting agencies are required to ensure that the information they report is accurate and verifiable.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMA

I found a collection account on my credit report from Source Receivables Management for {$810.00}. The account says it was opened on XX/XX/year>. It appears to be tied to a XXXX account that I did not open. I never opened this account, never authorized anyone else to open it for me, and never used any service related to it. I do not owe this debt. As far as I can tell, this account was opened fraudulently using my information. This collection is being reported on my credit file even though I am not responsible for it. I am disputing the debt and want the company to investigate how the account was opened and who opened it. I also want them to provide whatever records they have showing that I personally opened or authorized the account. If they can not show that I opened it, then this collection should be removed from my credit report and collection efforts should stop.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOH

Validation of Debt Request - SOURCE RECEIVABLES XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : XXXX. The amount of the debt claimed. XXXX. The name of the original creditor. XXXX. A copy of the agreement, contract, or other instrument that created the debt. XXXX. Verification that you are licensed to collect debts in

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIN

I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationFL

I am disputing a collection account being reported by Source Receivables Management on my credit report. The balance reported does not match the balance information provided to me by the original creditor, XXXX. I was quoted a different total balance and settlement amount than what is currently being reported to the credit bureaus. Additionally, a settlement arrangement appears to have been documented without my consent. Because the balance and terms being reported are inconsistent and inaccurate, I am requesting that this account be investigated and removed from my credit report if it can not be properly verified.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Validation of Debt Request - SOURCE RECEIVABLES M - XXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) XXXX, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next XXXX days : XXXX. The amount of the debt claimed. XXXX. The name of the original creditor. XXXX. A copy of the agreement, contract, or other instrument that created the debt. XXXX. XXXX that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY

Validation of Debt Request - SOURCE RECEIVABLES M - XXXX XXXX XXXX XXXX XXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAL

SOURCE RECVB is falsely reporting on my credit. I have never had any accounts with them. Per my research SOURCE RECVB is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCO

Cancelled service XX/XX/2025 due to continued billing discrepancies. Was still was charged service fees XXXX months after for lines no ported to another provider. Two attempts to complete and correct cancellation made personally and another separate attempt with the assistant of a branch manager of XXXX XXXX XXXX XXXX location. Never was provided documents to mail back devices resulting in noneeturned device fees. Seven attempts with seven different collection agencies to date, making this the eighth. This is due to collection agencies releasing the account back to XXXX to settles disputes and correct amount owed. Rather, XXXX does not follow through and attempts to collect incorrect amount utilizing a different collection agency. Previous complaints filed with CFPB and FTC : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

Validation of Debt Request - XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedSC

Validation of Debt Request - SOURCE RECVB - XXXXXXXX XXXX XXXX XXXXXXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedVA

I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts in.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Validation of Debt Request - SOURCE RECEIVABLES MNG XXXX XXXX XXXX XXXX XXXX I am disputing this account as inaccurate and request full validation, including the original signed agreement and complete payment history. If you can not verify this debt, you must delete it from all credit reporting agencies. Pursuant to the Fair Debt Collection Practices Act ( FDCPA ) 1006.34, I am entitled to receive verification of the debt you claim I owe. I dispute the validity of this debt and, as such, I am exercising my rights under the FDCPA to seek verification. Please provide the following information within the next 30 days : 1. The amount of the debt claimed. 2. The name of the original creditor. 3. A copy of the agreement, contract, or other instrument that created the debt. 4. Verification that you are licensed to collect debts i

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAL

SOURCE RECVB is falsely reporting on my credit. I have never had any accounts with them. Per my research SOURCE RECVB is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code 1618d - Disclosure of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA

On XX/XX/XXXX, I received a collection notice from Source Receivables Management stating that I owe {$340.00} on a XXXX XXXX account originally with XXXX Bank. The letter references a balance as of XX/XX/XXXX. I dispute this debt and request validation. I have not received sufficient documentation proving that this amount is accurate, that the debt is legally owed, or that the collector has authority to collect it. The notice does not include a full payment history, contract, or documentation showing how the balance was calculated. I am requesting full verification of the debt, including : A copy of the original signed agreement A complete payment history Documentation showing the chain of assignment Proof that the collector is authorized to collect in my state Until proper validation is provided, I dispute the debt in its entirety.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY

On XX/XX/year>, I contacted Source Receivables Management at ( XXXX ) XXXX regarding an alleged telecommunications debt. At the outset of the call, I was advised that the call was being recorded and my date of birth was confirmed for verification purposes. During that call, I informed the representative that I was disputing the alleged debt. The representative advised that the account would be marked as disputed but stated, in substance, that the account would not remain in dispute unless I reported fraud and filed a police report. I was not reporting fraud. I was disputing the alleged debt and requesting validation. Filing a police report was presented to me as a requirement in order to maintain the dispute. On XX/XX/year>, I called again to obtain clarification regarding the dispute and validation process. At the beginning of the call, I was again advised that the call was being recorded and my date of birth was confirmed.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIL

I am filing this complaint regarding Source Receivables Management attempting to collect and report a fraudulent account resulting from identity theft. Collector : Source Receivables Management Original Creditor : XXXX XXXX XXXX XXXX {$1000.00} This account is unauthorized and inaccurate. I have filed an FTC Identity Theft Report establishing that fraudulent accounts have appeared on my credit profile. Despite my dispute, this collection is reported without proper validation and with incomplete reporting fields including missing account type, credit limit, and amount past due.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedIL

I have filed an FTC report regarding potential fraud on this account. I demand Source Receivables Management immediately mark it as disputed, cease all collection and reporting, and verify its legitimacy. Continued reporting without full verification will be treated as willful noncompliance under FCRA/FACTA.

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsNJ

I am filing this complaint against XXXX XXXX and its agent, Source Receivables Management ( SRM ), for persistent harassment and deceptive communication regarding a debt I do not owe. For several months, I have been targeted by automated text messages from SRM for XXXX Account # XXXX, addressed to a " XXXX. '' I am not XXXX, and I have never had an XXXX account. On XX/XX/year>, XXXX XXXX XXXX XXXX team provided XXXX contradictory statements in writing within a XXXX window : XXXX XXXX : Representative XXXX XXXX admitted XXXX was contacting the " wrong number '' and confirmed my number was placed on a " do not call '' list. XXXXXXXX XXXX : After I requested damages for the harassment, the same representative reversed his statement, claiming XXXX has " no indication '' my number exists in their system and telling me to deal with SRM directly. This " denial of record '' after a written " admission of fault '' is a deceptive tactic used to evade liability under the XXXX and FDCPA.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNJ

I am submitting a formal complaint against XXXX XXXX XXXX XXXX billing practices. Canceled my Home Internet service before the promotional period expired and returned all required equipment on XX/XX/year>. I possess a receipt confirming the equipment return. Despite this, XXXX continues to bill me for service and/ or equipment. Have attempted to resolve this matter and directly, but the issue remains unresolved. Respectfully request assistance in resolving this matter.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionMD

To Whom It May Concern, I am submitting this formal complaint regarding an inaccurately and unlawfully reported collection account being furnished by Source Receivables Management. Account Information Collection Agency : Source Receivables Management Account Number : XXXX Original Creditor : XXXX XXXX XXXX XXXX XXXX Date Placed for Collection : XX/XX/XXXX Amount Allegedly Owed : {$2100.00} Portfolio Type : Collection Current Status : Placed for Collection Last Verified Date : XX/XX/XXXX Failure to Provide Proof of Legal Assignment Source Receivables Management is reporting this account as a collection obligation without providing any admissible proof that it has the legal right to collect or report this debt. Under federal law, a third-party debt collector must be able to demonstrate a valid chain of assignment from the original creditor to itself.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Dear Consumer Financial Protection Bureau, I am submitting this formal complaint against XXXX XXXX XXXX XXXX and Source Receivables Management , LLC for fraudulent and inaccurate reporting of an alleged account balance of {$110.00}. I have no knowledge of this account and did not open or authorize any account with XXXX XXXX XXXX XXXX as of recently. I have never entered into any agreement that would result in a debt owed to this company. Despite this, an account reflecting a balance of {$110.00} has been reported in my name and is being associated with my credit profile. Furthermore, Source Receivables Management , LLC is reporting or attempting to collect on this alleged debt without providing proper validation or proof that this account belongs to me. I have not received sufficient documentation demonstrating that I opened this account, authorized any services, or owe this balance.

Read full complaint at CFPB →

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNJ

SOURCE XXXX is falsely reporting on my credit. I have never had any accounts with them. Per my research SOURCE XXXX is a debt collector. They are falsely reporting on my credit!! Account number is XXXX is falsely reporting to my credit file and is against my rights and fair credit act. Under U.S Code XXXX - XXXX of investigation consumer report ; you are in violation.

Outcome: Closed with explanationTimely response

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