CFPB COMPLAINT DATABASE

21st Mortgage corp.

1,105 real consumer complaints filed against 21st Mortgage corp. at the Consumer Financial Protection Bureau. 11 received relief from the company. 100% of responses were timely.

1,105

Complaints

2

Won monetary relief

1%

Relief rate

>99%

Timely response

Most common issues

01Struggling to pay mortgage288
02Trouble during payment process214
03Loan modification,collection,foreclosure140
04Loan servicing, payments, escrow account116
05Incorrect information on your report70
06Applying for a mortgage or refinancing an existing mortgage63
07Closing on a mortgage53
08Improper use of your report28
09Application, originator, mortgage broker26
10Problem with a company's investigation into an existing problem17

Top states filing

TX200FL108CA78GA60LA56SC44MI43AL42NC39NY38

Recent complaints

The 30 most recent complaints against 21st Mortgage corp. where the consumer chose to publish their narrative.

Aug 27, 2026Mortgage· Struggling to pay mortgageIL

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Outcome: Closed with explanationTimely response

Aug 27, 2026Mortgage· Trouble during payment processIL

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Outcome: Closed with explanationTimely response

Aug 27, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: Closed with explanationTimely response

Aug 26, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageTX

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Outcome: Closed with explanationTimely response

Aug 26, 2026Mortgage· Trouble during payment processIL

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Outcome: Closed with explanationTimely response

Aug 25, 2026Mortgage· Trouble during payment processCA

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Outcome: Closed with explanationTimely response

Aug 19, 2026Mortgage· Struggling to pay mortgageAR

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Outcome: Closed with explanationTimely response

Aug 19, 2026Mortgage· Trouble during payment processSC

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Outcome: Closed with explanationTimely response

Aug 18, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportFL

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Outcome: Closed with explanationTimely response

Aug 17, 2026Mortgage· Trouble during payment processMI

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Outcome: Closed with explanationTimely response

Aug 14, 2026Mortgage· Closing on a mortgageTX

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Outcome: Closed with explanationTimely response

Aug 13, 2026Mortgage· Struggling to pay mortgageAL

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Outcome: Closed with explanationTimely response

Aug 13, 2026Mortgage· Struggling to pay mortgageMS

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Outcome: Closed with explanationTimely response

Aug 10, 2026Mortgage· Trouble during payment processKS

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Outcome: Closed with explanationTimely response

Aug 6, 2026Mortgage· Trouble during payment processAR

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Outcome: Closed with explanationTimely response

Aug 6, 2026Mortgage· Struggling to pay mortgageFL

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Outcome: Closed with explanationTimely response

Aug 5, 2026Mortgage· Trouble during payment processTX

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Outcome: Closed with explanationTimely response

Aug 4, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportGA

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Outcome: Closed with explanationTimely response

Aug 1, 2026Mortgage· Struggling to pay mortgageMI

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Outcome: Closed with explanationTimely response

Jul 24, 2026Mortgage· Struggling to pay mortgageFL

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Outcome: Closed with explanationTimely response

Jul 24, 2026Mortgage· Trouble during payment processTX

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Outcome: Closed with explanationTimely response

Jul 17, 2026Mortgage· Closing on a mortgageSC

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Outcome: Closed with explanationTimely response

Jul 16, 2026Mortgage· Trouble during payment processNC

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Outcome: Closed with explanationTimely response

Jul 14, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: Closed with explanationTimely response

Jul 12, 2026Debt collection· Communication tacticsPA

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Outcome: Closed with explanationTimely response

Jul 9, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: Closed with explanationTimely response

Jul 9, 2026Mortgage· Struggling to pay mortgageTX

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Outcome: Closed with explanationTimely response

Jul 9, 2026Mortgage· Closing on a mortgageNY

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Outcome: Closed with explanationTimely response

Jul 7, 2026Mortgage· Struggling to pay mortgageNM

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Outcome: Closed with explanationTimely response

Jul 2, 2026Mortgage· Trouble during payment processTX

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Outcome: Closed with explanationTimely response

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