Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesKS
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Acima Credit, LLC
3,951 real consumer complaints filed against Acima Credit, LLC at the Consumer Financial Protection Bureau. 315 received relief from the company. 100% of responses were timely.
3,951
Complaints
62
Won monetary relief
8%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report747
- 02Attempts to collect debt not owed700
- 03Improper use of your report344
- 04Took or threatened to take negative or legal action334
- 05Charged fees or interest you didn't expect269
- 06Problem with a company's investigation into an existing problem217
- 07False statements or representation200
- 08Written notification about debt188
- 09Problem with a credit reporting company's investigation into an existing problem185
- 10Problem with the payoff process at the end of the loan121
Top states filing
TX605GA370CA367FL338NY264NC209PA171IL143MD122AZ112
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTX
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectIN
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Acima Credit, LLC where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceAZ
Outcome: Closed with non-monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionIL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectIL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesMI
Outcome: Closed with explanationTimely response
Debt collection· Threatened to contact someone or share information improperlyAL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesWV
Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedLA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectFL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsSC
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectNV
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNM
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problem with fraud alerts or security freezesNY
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMI
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementOR
Outcome: Closed with non-monetary reliefTimely response
Debt or credit management· Problem with customer serviceTX
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationSD
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedVA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNE
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanTX
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA
Outcome: Closed with explanationTimely response
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