CFPB COMPLAINT DATABASE

Acima Credit, LLC

3,876 real consumer complaints filed against Acima Credit, LLC at the Consumer Financial Protection Bureau. 304 received relief from the company. 100% of responses were timely.

3,876
Complaints
60
Won monetary relief
8%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report745
  2. 02Attempts to collect debt not owed686
  3. 03Improper use of your report341
  4. 04Took or threatened to take negative or legal action330
  5. 05Charged fees or interest you didn't expect264
  6. 06Problem with a company's investigation into an existing problem215
  7. 07False statements or representation193
  8. 08Problem with a credit reporting company's investigation into an existing problem185
  9. 09Written notification about debt185
  10. 10Problem with the payoff process at the end of the loan120

Top states filing

TX593GA370CA361FL334NY254NC207PA169IL141MD119AZ109

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectCA

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectIN

Outcome: Closed with monetary reliefTimely response
Debt collection· Attempts to collect debt not owedVA

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectFL

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Acima Credit, LLC where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Getting the loanOK

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionIL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOR

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionKY

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOH

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOK

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanPA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectNY

Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementTN

Outcome: Closed with explanationTimely response
Debt collection· Electronic communicationsLA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMS

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionSC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing issueVA

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseMO

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTN

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL

Outcome: Closed with explanationTimely response

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Acima Credit, LLC CFPB Complaints -- 400 cases, 14% with relief | 4eye.me