Student loan· Dealing with your lender or servicerFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Aes/pheaa
16,585 real consumer complaints filed against Aes/pheaa at the Consumer Financial Protection Bureau. 3,692 received relief from the company. 100% of responses were timely.
16,585
Complaints
291
Won monetary relief
22%
Relief rate
>99%
Timely response
Most common issues
- 01Dealing with your lender or servicer7,244
- 02Dealing with my lender or servicer2,131
- 03Incorrect information on your report2,014
- 04Struggling to repay your loan1,236
- 05Problem with a credit reporting company's investigation into an existing problem905
- 06Can't repay my loan840
- 07Repaying your loan414
- 08Attempts to collect debt not owed267
- 09Improper use of your report248
- 10Problems when you are unable to pay208
Top states filing
CA1,593NY1,195PA1,171TX1,154FL1,117GA741IL647OH596VA569MD565
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Student loan· Dealing with your lender or servicerCA
Outcome: Closed with monetary reliefTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Aes/pheaa where the consumer chose to publish their narrative.
Debt collection· Written notification about debtTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemMD
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportDC
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerNY
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerRI
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerPR
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanNJ
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerCT
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanTX
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerOH
Outcome: In progressTimely response
Student loan· Dealing with your lender or servicerIA
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX
Outcome: Closed with non-monetary reliefTimely response
Debt collection· Written notification about debtTX
Outcome: Closed with non-monetary reliefTimely response
Student loan· Struggling to repay your loanGA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerAL
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNC
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL
Outcome: Closed with explanationTimely response
Student loan· Problem with a company's investigation into an existing problemOK
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPA
Outcome: Closed with explanationTimely response
Student loan· Struggling to repay your loanVA
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerFL
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOH
Outcome: Closed with non-monetary reliefTimely response
Student loan· Getting a loanID
Outcome: Closed with explanationTimely response
Student loan· Dealing with your lender or servicerMS
Outcome: Closed with explanationTimely response
Same thing happen to you?
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