CFPB COMPLAINT DATABASE

Affirm

18,322 real consumer complaints filed against Affirm at the Consumer Financial Protection Bureau. 1 received relief from the company. 100% of responses were timely.

18,322

Complaints

1

Won monetary relief

<1%

Relief rate

>99%

Timely response

Most common issues

01Incorrect information on your report4,621
02Attempts to collect debt not owed2,449
03Problem with a company's investigation into an existing problem1,653
04Improper use of your report1,547
05Took or threatened to take negative or legal action1,464
06Problem when making payments1,353
07Problem with additional add-on products or services663
08Charged fees or interest you didn't expect567
09Problem with a purchase shown on your statement511
10Getting the loan465

Top states filing

CA2,110TX2,076FL2,031GA1,304NY1,072NC800IL726PA705NJ633MD527

Recent complaints

The 30 most recent complaints against Affirm where the consumer chose to publish their narrative.

Oct 19, 2026Debt collection· Attempts to collect debt not owedIL

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Outcome: In progressTimely response

Oct 19, 2026Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing issueTX

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Outcome: In progressTimely response

Oct 18, 2026Debt collection· Attempts to collect debt not owedTN

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Outcome: In progressTimely response

Oct 18, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportNJ

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Outcome: In progressTimely response

Oct 18, 2026Debt collection· Attempts to collect debt not owedFL

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Outcome: In progressTimely response

Oct 17, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response

Oct 17, 2026Credit card· Improper use of your reportVA

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Outcome: In progressTimely response

Oct 17, 2026Debt collection· Written notification about debtUT

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Outcome: Closed with explanationTimely response

Oct 17, 2026Debt collection· False statements or representationMN

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Outcome: Closed with explanationTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesPA

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Outcome: Closed with explanationTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNC

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Outcome: Closed with explanationTimely response

Oct 16, 2026Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ

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Outcome: In progressTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNY

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Outcome: Closed with explanationTimely response

Oct 16, 2026Credit card· Problem when making paymentsFL

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Outcome: Closed with explanationTimely response

Oct 16, 2026Debt collection· Attempts to collect debt not owedLA

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Outcome: Closed with explanationTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanVA

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Outcome: Closed with explanationTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL

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Outcome: In progressTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNC

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Outcome: Closed with explanationTimely response

Oct 16, 2026Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNC

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Outcome: Closed with explanationTimely response

Oct 16, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response

Oct 15, 2026Debt collection· Attempts to collect debt not owedMS

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Outcome: Closed with explanationTimely response

Oct 15, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL

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Outcome: Closed with explanationTimely response

Oct 15, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportMI

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Outcome: Closed with explanationTimely response

Oct 15, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportDC

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Outcome: Closed with explanationTimely response

Oct 15, 2026Payday loan, title loan, personal loan, or advance loan· Getting the loanCA

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Outcome: Closed with explanationTimely response

Oct 15, 2026Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsFL

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Outcome: Closed with explanationTimely response

Oct 15, 2026Debt collection· Took or threatened to take negative or legal actionMI

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Outcome: Closed with explanationTimely response

Oct 15, 2026Debt collection· Written notification about debtMS

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Outcome: Closed with explanationTimely response

Oct 15, 2026Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesAL

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Outcome: Closed with explanationTimely response

Oct 15, 2026Debt collection· Attempts to collect debt not owedIN

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Outcome: Closed with explanationTimely response

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