CFPB COMPLAINT DATABASE

Aqua Finance, Inc.

1,046 real consumer complaints filed against Aqua Finance, Inc. at the Consumer Financial Protection Bureau. 51 received relief from the company. 87% of responses were timely.

1,046
Complaints
25
Won monetary relief
5%
Relief rate
87%
Timely response

Most common issues

  1. 01Incorrect information on your report201
  2. 02Charged fees or interest you didn't expect128
  3. 03Attempts to collect debt not owed88
  4. 04Improper use of your report80
  5. 05Took or threatened to take negative or legal action57
  6. 06Problem when making payments49
  7. 07Managing the loan or lease46
  8. 08False statements or representation43
  9. 09Problem with a company's investigation into an existing problem42
  10. 10Written notification about debt40

Top states filing

TX213FL188CA106GA52NC45AZ29NY28NV26IL25PA22

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Debt collection· False statements or representationTX

Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectVA

Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseGA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Aqua Finance, Inc. where the consumer chose to publish their narrative.

Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectAZ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsNC

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesCA

Outcome: In progressTimely response
Debt collection· Written notification about debtKY

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAR

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanFL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMO

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanTX

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseTX

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMO

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsSC

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectMD

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanFL

Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseIL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOK

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsTN

Outcome: Closed with explanationTimely response

Same thing happen to you?

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