CFPB COMPLAINT DATABASE

Army and Air Force Exchange Service

2,538 real consumer complaints filed against Army and Air Force Exchange Service at the Consumer Financial Protection Bureau. 13 received relief from the company. 93% of responses were timely.

2,538
Complaints
6
Won monetary relief
1%
Relief rate
93%
Timely response

Most common issues

  1. 01Incorrect information on your report603
  2. 02Attempts to collect debt not owed339
  3. 03Improper use of your report219
  4. 04Took or threatened to take negative or legal action195
  5. 05Problem with a company's investigation into an existing problem161
  6. 06False statements or representation145
  7. 07Problem with a credit reporting company's investigation into an existing problem115
  8. 08Written notification about debt101
  9. 09Fees or interest98
  10. 10Problem when making payments73

Top states filing

TX358FL240GA213CA197NC187VA175AL91MD82SC72LA66

Recent complaints

The 30 most recent complaints against Army and Air Force Exchange Service where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Improper use of your reportGA

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

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Outcome: Closed with explanationTimely response
Credit card· Fees or interestLA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNV

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOK

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

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Outcome: Closed with explanationTimely response
Credit card· Closing your accountNY

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

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Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsMA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNE

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

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Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNV

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

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Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAS

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAZ

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemHI

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardTX

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Outcome: Closed with explanationTimely response
Debt collection· False statements or representationVA

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Outcome: Closed with explanationTimely response

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