5,697 real consumer complaints filed against Atlanticus Services Corporation at the Consumer Financial Protection Bureau. 1,983 received relief from the company. 93% of responses were timely.
5,697
Complaints
993
Won monetary relief
35%
Relief rate
93%
Timely response
Most common issues
01Incorrect information on your report1,028
02Fees or interest630
03Improper use of your report516
04Problem with a purchase shown on your statement489
05Getting a credit card450
06Attempts to collect debt not owed420
07Closing your account289
08Problem when making payments260
09Other features, terms, or problems236
10Problem with a company's investigation into an existing problem203
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Debt collection· Attempts to collect debt not owedMA