CFPB COMPLAINT DATABASE

Axos Financial, Inc.

1,228 real consumer complaints filed against Axos Financial, Inc. at the Consumer Financial Protection Bureau. 0 received relief from the company. 99% of responses were timely.

1,228
Complaints
0
Won monetary relief
0%
Relief rate
99%
Timely response

Most common issues

  1. 01Managing an account487
  2. 02Closing an account142
  3. 03Opening an account122
  4. 04Trouble during payment process116
  5. 05Incorrect information on your report55
  6. 06Improper use of your report41
  7. 07Problem with a lender or other company charging your account25
  8. 08Struggling to pay mortgage20
  9. 09Problem with a company's investigation into an existing problem17
  10. 10Other transaction problem16

Top states filing

CA235FL113TX95NY78IL50GA48NJ41PA39OH38NC34

Recent complaints

The 30 most recent complaints against Axos Financial, Inc. where the consumer chose to publish their narrative.

Checking or savings account· Managing an accountWA

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamTN

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Outcome: In progressTimely response
Checking or savings account· Managing an accountSC

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamIL

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Outcome: Untimely responseLate response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountWA

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Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountUT

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountFL

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNJ

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX

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Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountTN

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNJ

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

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Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountFL

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountAR

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Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountFL

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNY

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Outcome: Closed with explanationTimely response

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