CFPB COMPLAINT DATABASE

Axos Financial, Inc.

1,270 real consumer complaints filed against Axos Financial, Inc. at the Consumer Financial Protection Bureau. 0 received relief from the company. 99% of responses were timely.

1,270
Complaints
0
Won monetary relief
0%
Relief rate
99%
Timely response

Most common issues

  1. 01Managing an account510
  2. 02Closing an account146
  3. 03Opening an account124
  4. 04Trouble during payment process116
  5. 05Incorrect information on your report56
  6. 06Improper use of your report42
  7. 07Problem with a lender or other company charging your account26
  8. 08Struggling to pay mortgage20
  9. 09Problem with a company's investigation into an existing problem18
  10. 10Other transaction problem16

Top states filing

CA242FL116TX96NY79GA51IL50NJ45PA41NC38OH38

Recent complaints

The 30 most recent complaints against Axos Financial, Inc. where the consumer chose to publish their narrative.

Checking or savings account· Closing an accountNC

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA

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Outcome: In progressTimely response
Checking or savings account· Closing an accountCA

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Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedMN

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionNJ

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountPA

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Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowOK

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problem with a company's investigation into an existing problemFL

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Outcome: Closed with explanationTimely response
Credit card· Trouble using your cardWI

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountVA

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Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountMI

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseTN

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Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMN

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAL

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMI

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAE

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountWI

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountWA

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionCA

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Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportTX

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCT

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountCO

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNJ

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Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA

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Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionCT

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Outcome: Closed with explanationTimely response

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