CFPB COMPLAINT DATABASE

Barclays

29,376 real consumer complaints filed against Barclays at the Consumer Financial Protection Bureau. 4,082 received relief from the company. 100% of responses were timely.

29,376

Complaints

3,382

Won monetary relief

14%

Relief rate

>99%

Timely response

Most common issues

01Problem with a purchase shown on your statement5,035
02Incorrect information on your report4,037
03Improper use of your report2,357
04Other features, terms, or problems1,974
05Getting a credit card1,750
06Fees or interest1,302
07Problem when making payments1,122
08Problem with a company's investigation into an existing problem1,122
09Attempts to collect debt not owed1,051
10Took or threatened to take negative or legal action856

Top states filing

CA4,024NY3,428FL3,343TX2,032NJ1,289PA1,177GA1,050NC1,026MA975IL893

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Oct 22, 2026Credit card· Fees or interestNJ

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Outcome: Closed with monetary reliefTimely response

Oct 22, 2026Credit card· Fees or interestOH

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Outcome: Closed with monetary reliefTimely response

Oct 20, 2026Credit card· Fees or interestFL

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Outcome: Closed with monetary reliefTimely response

Oct 13, 2026Credit card· Problem with a purchase shown on your statementNY

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Outcome: Closed with monetary reliefTimely response

Oct 12, 2026Credit card· Problem with a purchase shown on your statementTX

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Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Barclays where the consumer chose to publish their narrative.

Oct 29, 2026Debt collection· Attempts to collect debt not owedDE

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Outcome: In progressTimely response

Oct 29, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportFL

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Outcome: In progressTimely response

Oct 29, 2026Credit card· Incorrect information on your reportTX

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Outcome: In progressTimely response

Oct 28, 2026Credit reporting or other personal consumer reports· Improper use of your reportNC

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Problem with a purchase shown on your statementNJ

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Outcome: In progressTimely response

Oct 28, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Problem with a purchase shown on your statementMN

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Struggling to pay your billCT

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Problem with a purchase shown on your statementMA

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Improper use of your reportNY

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Problem with a purchase shown on your statementNY

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Other features, terms, or problemsFL

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Incorrect information on your reportFL

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Outcome: In progressTimely response

Oct 28, 2026Checking or savings account· Closing an accountCA

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Problem with a purchase shown on your statementFL

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Outcome: In progressTimely response

Oct 28, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportNY

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Outcome: In progressTimely response

Oct 28, 2026Debt collection· Attempts to collect debt not owedCA

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Outcome: In progressTimely response

Oct 28, 2026Debt collection· Attempts to collect debt not owedWI

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Other features, terms, or problemsFL

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Getting a credit cardNJ

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Outcome: In progressTimely response

Oct 28, 2026Credit card· Closing your accountNY

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Outcome: In progressTimely response

Oct 28, 2026Debt collection· Written notification about debtNY

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Outcome: In progressTimely response

Oct 28, 2026Checking or savings account· Opening an accountOH

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Outcome: In progressTimely response

Oct 27, 2026Credit card· Problem with a purchase shown on your statementMA

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Outcome: In progressTimely response

Oct 27, 2026Debt collection· Attempts to collect debt not owedTX

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Outcome: In progressTimely response

Oct 27, 2026Credit card· Incorrect information on your reportNY

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Outcome: In progressTimely response

Oct 27, 2026Credit card· Problem with a purchase shown on your statementHI

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Outcome: In progressTimely response

Oct 27, 2026Debt collection· False statements or representationNC

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Outcome: In progressTimely response

Oct 27, 2026Credit card· Problem with a purchase shown on your statementNY

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Outcome: In progressTimely response

Oct 27, 2026Credit card· Other features, terms, or problemsCO

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Outcome: In progressTimely response

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