Credit card· Fees or interestNJ
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Barclays
29,356 real consumer complaints filed against Barclays at the Consumer Financial Protection Bureau. 4,082 received relief from the company. 100% of responses were timely.
29,356
Complaints
3,382
Won monetary relief
14%
Relief rate
>99%
Timely response
Most common issues
- 01Problem with a purchase shown on your statement5,029
- 02Incorrect information on your report4,032
- 03Improper use of your report2,355
- 04Other features, terms, or problems1,972
- 05Getting a credit card1,750
- 06Fees or interest1,302
- 07Problem when making payments1,122
- 08Problem with a company's investigation into an existing problem1,122
- 09Attempts to collect debt not owed1,048
- 10Took or threatened to take negative or legal action856
Top states filing
CA4,022NY3,425FL3,338TX2,030NJ1,288PA1,177GA1,050NC1,025MA974IL893
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit card· Fees or interestOH
Outcome: Closed with monetary reliefTimely response
Credit card· Fees or interestFL
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementNY
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementTX
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Barclays where the consumer chose to publish their narrative.
Credit card· Getting a credit cardNJ
Outcome: In progressTimely response
Credit card· Closing your accountNY
Outcome: In progressTimely response
Debt collection· Written notification about debtNY
Outcome: In progressTimely response
Checking or savings account· Opening an accountOH
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementMA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: In progressTimely response
Credit card· Incorrect information on your reportNY
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementHI
Outcome: In progressTimely response
Debt collection· False statements or representationNC
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementNY
Outcome: In progressTimely response
Credit card· Other features, terms, or problemsCO
Outcome: In progressTimely response
Credit card· Getting a credit cardNH
Outcome: In progressTimely response
Credit card· Trouble using your cardCA
Outcome: In progressTimely response
Credit card· Other features, terms, or problemsIL
Outcome: In progressTimely response
Credit card· Other features, terms, or problemsNV
Outcome: In progressTimely response
Credit card· Problem when making paymentsAZ
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementCA
Outcome: In progressTimely response
Credit card· Other features, terms, or problemsAR
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementAZ
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsNV
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementMA
Outcome: In progressTimely response
Credit card· Getting a credit cardFL
Outcome: In progressTimely response
Credit card· Other features, terms, or problems
Outcome: In progressTimely response
Debt collection· Written notification about debtOH
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementNJ
Outcome: In progressTimely response
Credit card· Problem with a purchase shown on your statementHI
Outcome: In progressTimely response
Checking or savings account· Managing an accountNC
Outcome: In progressTimely response
Same thing happen to you?
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