1,405 real consumer complaints filed against Blackhawk Network Holdings Inc. at the Consumer Financial Protection Bureau. 315 received relief from the company. 96% of responses were timely.
1,405
Complaints
313
Won monetary relief
22%
Relief rate
96%
Timely response
Most common issues
01Trouble using the card508
02Problem with a purchase or transfer227
03Problem getting a card or closing an account192
04Unexpected or other fees124
05Fraud or scam71
06Managing, opening, or closing account65
07Unauthorized transactions/trans. issues52
08Trouble using your card26
09Problem with a purchase shown on your statement21
10Adding money17
Top states filing
CA272NY102FL84TX78NJ62MI50OH49PA46VA45IL41
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.