CFPB COMPLAINT DATABASE

Bread Financial

49,920 real consumer complaints filed against Bread Financial at the Consumer Financial Protection Bureau. 21,517 received relief from the company. 100% of responses were timely.

49,920
Complaints
8,475
Won monetary relief
43%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report9,276
  2. 02Fees or interest5,481
  3. 03Improper use of your report4,290
  4. 04Attempts to collect debt not owed3,859
  5. 05Problem with a purchase shown on your statement3,214
  6. 06Took or threatened to take negative or legal action3,040
  7. 07Problem when making payments2,952
  8. 08Problem with a company's investigation into an existing problem2,290
  9. 09Getting a credit card2,207
  10. 10Problem with a credit reporting company's investigation into an existing problem1,965

Top states filing

CA5,781FL5,566TX4,525NY3,779GA2,481PA2,301IL2,036NJ2,013NC1,904OH1,559

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Credit card· Fees or interestCA

Outcome: Closed with monetary reliefTimely response
Credit card· Fees or interestOR

Outcome: Closed with monetary reliefTimely response
Credit card· Advertising and marketing, including promotional offersTX

Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementUT

Outcome: Closed with monetary reliefTimely response
Credit card· Fees or interestAL

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 29 most recent complaints against Bread Financial where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Incorrect information on your reportIL

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMD

Outcome: Closed with non-monetary reliefTimely response
Debt collection· False statements or representationMD

Outcome: Closed with non-monetary reliefTimely response
Credit card· Getting a credit cardPA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTN

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportVA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectWA

Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardMI

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a company's investigation into an existing problemNV

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationGA

Outcome: Closed with explanationTimely response
Credit card· Incorrect information on your reportOH

Outcome: Closed with non-monetary reliefTimely response
Credit card· Getting a credit cardNY

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemVA

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMS

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCO

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with non-monetary reliefTimely response
Credit card· Closing your accountNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX

Outcome: Closed with explanationTimely response
Credit card· Fees or interestIA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: Closed with explanationTimely response
Credit card· Fees or interestTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtTX

Outcome: Closed with explanationTimely response
Credit card· Problem with a company's investigation into an existing problemFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportAR

Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Getting the loanCA

Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardCA

Outcome: Closed with explanationTimely response

Same thing happen to you?

Upload your evidence. We draft a formal complaint with citations in 10 minutes. CFPB legally forces a response in 15 days.