CFPB COMPLAINT DATABASE

Broker Solutions, Inc.

994 real consumer complaints filed against Broker Solutions, Inc. at the Consumer Financial Protection Bureau. 24 received relief from the company. 96% of responses were timely.

994
Complaints
24
Won monetary relief
2%
Relief rate
96%
Timely response

Most common issues

  1. 01Trouble during payment process209
  2. 02Applying for a mortgage or refinancing an existing mortgage190
  3. 03Closing on a mortgage140
  4. 04Struggling to pay mortgage134
  5. 05Improper use of your report110
  6. 06Incorrect information on your report71
  7. 07Application, originator, mortgage broker30
  8. 08Loan servicing, payments, escrow account25
  9. 09Problem with a company's investigation into an existing problem21
  10. 10Problem with a credit reporting company's investigation into an existing problem9

Top states filing

CA180GA145TX68FL66IL48CO35PA33MD31NV29MO27

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Mortgage· Closing on a mortgageCA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 29 most recent complaints against Broker Solutions, Inc. where the consumer chose to publish their narrative.

Mortgage· Closing on a mortgageMI

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageNC

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageOK

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processFL

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageFL

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageIL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportOK

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageAL

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageKY

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMN

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMN

Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgagePA

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageCA

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processIA

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageNM

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMO

Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageNY

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageCA

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMN

Outcome: Closed with explanationLate response
Mortgage· Trouble during payment processMN

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageSC

Outcome: Closed with explanationTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageTX

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageFL

Outcome: Closed with explanationTimely response
Mortgage· Problem with a company's investigation into an existing problemCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageOH

Outcome: Closed with explanationTimely response

Same thing happen to you?

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