994 real consumer complaints filed against Broker Solutions, Inc. at the Consumer Financial Protection Bureau. 24 received relief from the company. 96% of responses were timely.
994
Complaints
24
Won monetary relief
2%
Relief rate
96%
Timely response
Most common issues
01Trouble during payment process209
02Applying for a mortgage or refinancing an existing mortgage190
03Closing on a mortgage140
04Struggling to pay mortgage134
05Improper use of your report110
06Incorrect information on your report71
07Application, originator, mortgage broker30
08Loan servicing, payments, escrow account25
09Problem with a company's investigation into an existing problem21
10Problem with a credit reporting company's investigation into an existing problem9
Top states filing
CA180GA145TX68FL66IL48CO35PA33MD31NV29MO27
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.