CFPB COMPLAINT DATABASE

Broker Solutions, Inc.

955 real consumer complaints filed against Broker Solutions, Inc. at the Consumer Financial Protection Bureau. 23 received relief from the company. 95% of responses were timely.

955

Complaints

23

Won monetary relief

2%

Relief rate

95%

Timely response

Most common issues

01Trouble during payment process202
02Applying for a mortgage or refinancing an existing mortgage185
03Closing on a mortgage127
04Struggling to pay mortgage125
05Improper use of your report107
06Incorrect information on your report70
07Application, originator, mortgage broker30
08Loan servicing, payments, escrow account25
09Problem with a company's investigation into an existing problem20
10Problem with a credit reporting company's investigation into an existing problem9

Top states filing

CA172GA144TX66FL61IL46CO35MD31PA31NV29MO25

Recent complaints

The 30 most recent complaints against Broker Solutions, Inc. where the consumer chose to publish their narrative.

Sep 2, 2026Mortgage· Struggling to pay mortgageMA

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Outcome: Closed with explanationTimely response

Aug 31, 2026Mortgage· Trouble during payment processNH

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Outcome: Closed with explanationTimely response

Aug 31, 2026Mortgage· Trouble during payment processGA

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Outcome: Closed with explanationTimely response

Aug 29, 2026Mortgage· Trouble during payment processTX

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Outcome: Closed with explanationTimely response

Aug 27, 2026Mortgage· Trouble during payment processMN

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Outcome: Closed with explanationTimely response

Aug 25, 2026Mortgage· Struggling to pay mortgagePA

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Outcome: Closed with explanationTimely response

Aug 21, 2026Mortgage· Trouble during payment processCO

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Outcome: Closed with explanationTimely response

Aug 20, 2026Mortgage· Struggling to pay mortgageMO

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Outcome: Closed with explanationTimely response

Aug 19, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: In progressTimely response

Aug 5, 2026Mortgage· Trouble during payment processTX

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Outcome: Closed with explanationTimely response

Aug 13, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportNC

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Outcome: Closed with explanationTimely response

Aug 12, 2026Mortgage· Struggling to pay mortgageIL

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Outcome: Closed with explanationTimely response

Aug 7, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageWA

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Outcome: Closed with explanationTimely response

Aug 5, 2026Mortgage· Trouble during payment processCA

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Outcome: Closed with explanationTimely response

Aug 4, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageCA

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Outcome: Closed with explanationTimely response

Aug 1, 2026Mortgage· Trouble during payment processCO

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Outcome: Closed with explanationTimely response

Aug 1, 2026Mortgage· Struggling to pay mortgageIL

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Outcome: Closed with explanationTimely response

Jul 30, 2026Credit reporting or other personal consumer reports· Incorrect information on your reportSC

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Outcome: Closed with explanationTimely response

Jul 30, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageCO

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Outcome: Closed with explanationTimely response

Jul 29, 2026Mortgage· Struggling to pay mortgageUT

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Outcome: Closed with explanationTimely response

Jul 27, 2026Mortgage· Struggling to pay mortgageGA

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Outcome: Closed with explanationTimely response

Jul 22, 2026Mortgage· Struggling to pay mortgageGA

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Outcome: Closed with explanationTimely response

Jul 20, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageGA

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Outcome: Closed with explanationTimely response

Jul 19, 2026Mortgage· Trouble during payment processCA

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Outcome: Closed with explanationTimely response

Jul 17, 2026Mortgage· Trouble during payment processGA

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Outcome: Closed with explanationTimely response

Jul 15, 2026Mortgage· Struggling to pay mortgageDE

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Outcome: Closed with explanationTimely response

Jul 14, 2026Mortgage· Applying for a mortgage or refinancing an existing mortgageMI

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Outcome: Closed with explanationTimely response

Jul 10, 2026Mortgage· Closing on a mortgageTX

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Outcome: Closed with explanationLate response

Jul 9, 2026Mortgage· Trouble during payment processPA

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Outcome: Closed with explanationTimely response

Jul 9, 2026Mortgage· Struggling to pay mortgagePA

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Outcome: Closed with explanationTimely response

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