CFPB COMPLAINT DATABASE

Carrington Mortgage Services, LLC

7,516 real consumer complaints filed against Carrington Mortgage Services, LLC at the Consumer Financial Protection Bureau. 50 received relief from the company. 100% of responses were timely.

7,516
Complaints
10
Won monetary relief
1%
Relief rate
>99%
Timely response

Most common issues

  1. 01Trouble during payment process2,162
  2. 02Struggling to pay mortgage1,849
  3. 03Loan modification,collection,foreclosure771
  4. 04Loan servicing, payments, escrow account734
  5. 05Incorrect information on your report691
  6. 06Applying for a mortgage or refinancing an existing mortgage271
  7. 07Closing on a mortgage197
  8. 08Problem with a company's investigation into an existing problem154
  9. 09Problem with a credit reporting company's investigation into an existing problem127
  10. 10Other81

Top states filing

TX757FL745CA706GA496NY398NJ291IL284NC280MD273PA222

Recent complaints

The 30 most recent complaints against Carrington Mortgage Services, LLC where the consumer chose to publish their narrative.

Mortgage· Trouble during payment processTX

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Outcome: In progressTimely response
Mortgage· Trouble during payment processPA

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Outcome: In progressTimely response
Mortgage· Trouble during payment processCA

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Outcome: In progressTimely response
Mortgage· Trouble during payment processMN

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Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageSC

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Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA

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Outcome: In progressTimely response
Mortgage· Trouble during payment processFL

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Outcome: In progressTimely response
Mortgage· Trouble during payment processSC

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageAR

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageGA

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageMD

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageNC

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageAZ

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Outcome: In progressTimely response
Mortgage· Trouble during payment processOH

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Outcome: In progressTimely response
Mortgage· Trouble during payment processMA

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Outcome: In progressTimely response
Mortgage· Trouble during payment processMI

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Outcome: In progressTimely response
Mortgage· Trouble during payment processNJ

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Outcome: In progressTimely response
Mortgage· Trouble during payment processCA

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageMI

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Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA

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Outcome: In progressTimely response
Mortgage· Trouble during payment processMN

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Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCA

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageIL

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Outcome: In progressTimely response
Mortgage· Incorrect information on your reportTX

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Outcome: In progressTimely response
Mortgage· Trouble during payment processTN

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageAZ

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Outcome: In progressTimely response
Mortgage· Trouble during payment processFL

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Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

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Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageIN

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Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMD

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Outcome: In progressTimely response

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