Credit reporting or other personal consumer reports· Improper use of your reportNV
Outcome: Closed with explanationTimely response
CFPB COMPLAINT DATABASE
Carvana Group, LLC
1,260 real consumer complaints filed against Carvana Group, LLC at the Consumer Financial Protection Bureau. 3 received relief from the company. 98% of responses were timely.
1,260
Complaints
1
Won monetary relief
<1%
Relief rate
98%
Timely response
Most common issues
- 01Getting a loan or lease383
- 02Managing the loan or lease246
- 03Improper use of your report212
- 04Problems at the end of the loan or lease92
- 05Incorrect information on your report81
- 06Attempts to collect debt not owed39
- 07Repossession29
- 08Written notification about debt16
- 09Other transaction problem15
- 10Problem with a company's investigation into an existing problem15
Top states filing
GA136CA126TX119FL89PA67NY54NC52IL49NJ47VA44
Recent complaints
The 30 most recent complaints against Carvana Group, LLC where the consumer chose to publish their narrative.
Vehicle loan or lease· Problems at the end of the loan or leaseCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseVA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseVA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseAL
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseNC
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseOK
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseFL
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseIL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseFL
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamNM
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIN
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseDE
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseWA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseCO
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Getting a loan or leaseFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNC
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseGA
Outcome: Closed with explanationTimely response
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