Payday loan, title loan, personal loan, or advance loan· Can't stop withdrawals from your bank accountIN
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
CCF Intermediate Holdings LLC
2,766 real consumer complaints filed against CCF Intermediate Holdings LLC at the Consumer Financial Protection Bureau. 42 received relief from the company. 100% of responses were timely.
2,766
Complaints
16
Won monetary relief
2%
Relief rate
>99%
Timely response
Most common issues
- 01Charged fees or interest you didn't expect331
- 02Improper use of your report279
- 03Attempts to collect debt not owed255
- 04Struggling to pay your loan242
- 05Took or threatened to take negative or legal action241
- 06Incorrect information on your report195
- 07Problem with the payoff process at the end of the loan160
- 08Vehicle was repossessed or sold the vehicle138
- 09Received a loan you didn't apply for90
- 10False statements or representation85
Top states filing
TX748CA315TN176GA175AL132AZ106FL99MO84SC79MS77
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanTX
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanGA
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was repossessed or sold the vehicleAZ
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Money was taken from your bank account on the wrong day or for the wrong amountSC
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against CCF Intermediate Holdings LLC where the consumer chose to publish their narrative.
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectKS
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was damaged or destroyed the vehicleFL
Outcome: Closed with non-monetary reliefTimely response
Debt collection· Written notification about debtAL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was repossessed or sold the vehicleTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was repossessed or sold the vehicleGA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was repossessed or sold the vehicleGA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Was approved for a loan, but didn't receive moneyIA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Can't stop withdrawals from your bank accountCA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanAZ
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanNV
Outcome: Closed with explanationTimely response
Prepaid card· AdvertisingKY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Struggling to pay your loanTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Problem with customer serviceMO
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionIL
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with additional add-on products or servicesNV
Outcome: Closed with non-monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionSC
Outcome: Closed with non-monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Charged fees or interest you didn't expectGA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Can't contact lender or servicerNC
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanAZ
Outcome: Closed with explanationLate response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was repossessed or sold the vehicleTX
Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsFL
Outcome: Closed with explanationTimely response
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