CCF Intermediate Holdings LLC

hello so a few years ago, i was able to get my dream car finally, had it for a few months and then an injector went bad and they were the most expensive part on the car, so i had to get a title loan from title max, got a {$1900.00} title loan, at the time they said id be paying like {$300.00} back per month, i fell behind a few months and they wouldn't work with me and when i asked them about how much % the interest was per month they said some amount, then they said oh also the loan has a 130 % PER DAY interest on top of the monthly interest payment, they never explained that when i was there or any time after until i asked.... so soon after XXXX XXXX out about this daily 130 % they repoed my car when i left my house like they were watching me.... im XXXX and can barely walk....…

Court notice For default and demand for immediate payment From XXXX XXXX ; XXXX CREDITOR : SPEEDY CASH XXXX XXXX XXXX. CASE NO : XXXX Attention, AMOUNT OUTSTANDING : {$1900.00} This Proceeding issued on you Docket No : XXXX with SPEEDY CASH XXXX XXXX XXXXXXXX Company in order to notify you that after making calls to you on your phone number we were not able to get hold of you so the accounts department has decided to mark this case as a flat refusal and press legal charges against you. We had sent you this warning notification about legal proceedings on XX/XX/XXXX but you failed to respond on time. Now, its high time if you fail to respond in the next XXXX HOURS, we will register this case in court. Consider this as a final warning and we will be Emailing/Fax this issue to your current employer to make sure they take strict actions against you. Your salary and all your wages will be confiscated.…

To Whom It XXXX Concern, I am filing a formal complaint against Check Into Cash for engaging in unlawful, deceptive, and abusive financial practices under the California Consumer Financial Protection Law ( CCFPL ). The company executed a deliberate " bait-and-switch '' scheme, opened an unauthorized financial product in my name without my consent, XXXX withheld mandatory legal disclosures. Details of the XXXX : On XX/XX/XXXX, I went online XXXX do a simple payday loan through Check into Cash XXXX filled out online application. Within minutes of me starting the application online I received a call from check into cash, XXXX store for me XXXX go XXXX their store XXXX complete the process. I went XXXX the Check Into Cash physical store location in XXXX, Ca with the explicit intention of obtaining a standard California payday loan ( Deferred Deposit Transaction ), which I knew XXXX be legally capped at a {$300.00} maximum principal under California XXXX.…

I bought a XXXX XXXX XXXX from XXXX XXXX XXXX on XX/XX/XXXX I paid XXXX for the car. On XX/XX/XXXX I woke up to my car being gone. Once I found out my car was towed by title max I advised them I have a signed bill of sale and would like to know if I could pay off what ever balance XXXX owed them. I was advised only XXXX could get that info.. I respect that however my work equipment and my wallet is in the car!! I asked can I ve told where the car is so I can get my belongings because those are mine or really the state because im a state employee i was told no. However they told me they would auction the car in ten days if XXXX doesn't get the vehicle. I have a signed bill of sale my personal belongings are in there im entitled to get my belongings.

I borrowed {$4000.00} over a year ago and have paid back more than that and still owe over {$5000.00}. I cant get out of a hole and its ridiculous. Im going to lose my car to Titlemax because they keep making my debt so big I cant pay it. I dont know what to do.

I applied for a loan at TitleMax. The loan officer stole my debit card number and paid her personal bills and the payments started before I even left the office. She used my card for a total of {$2300.00}. I was also informed that this was not the first time it has happened. I don't know if they meant just with that employee or throughout the company. It caused me emotional distress, instead of being able to pay what I needed I fell behind and still continue to struggle due to late fees. I did file police report, complaint with company, disputed transactions with bank and it was a struggle to get my money. I don't know the outcome of this loan officer. I did pursue to file charges but have not received any word from police department.

" I am a TitleMax customer in Missouri. TitleMax is actively blocking me from accessing my loan terms, interest details, and principal balance. Their online portal is stuck in a permanent 'device verification ' loop because my profile contact information is incorrect or locked on their backend. XXXX, XXXX, and XXXX browsers all fail. Corporate customer service lines are completely unreachable. Furthermore, my local branch refuses to print my paperwork or email me a copy of my signed contract. I am demanding that TitleMax immediately provide a full copy of my loan agreement, an updated transaction history, and fix my profile access so I can manage my account. ''

I'm writing to formally request that the collection account mentioned in your most recent email be validated. In accordance with my rights under 15 U.S.C. 1692g ( b ) of the Fair obligation Collection Practices Act ( FDCPA ), I ask that your office furnish comprehensive and verifiable proof attesting to the validity of this obligation. At the very least, this validation has to contain : The original creditor 's complete name and address, A thorough statement of the whole amount owing, including principle, interest, fees, and any additional charges, the original account number, a full payment history and evidence, such as a signed contract or other official papers, proving I am legally required to pay this obligation. You are legally obligated to stop all collection efforts and not report this account to any credit reporting agencies until such validation is received.…

On XX/XX/XXXX I have called my local TitleMax office to obtain the amount needed for a renewal on my account before I go into the store. I was informed at that time of the amount and that the TitleMax headquarters has added an additional amount of {$210.00} to my account for a bank reversal they claim happened in XX/XX/XXXX. I was informed by the store manager that I have to pay both amounts or my car will be repossessed and she can not just take my current loan amount to renew. I have renewed on line and that account is current. I was told by the store manager since she didnt have any information on that reversal to contact headquarters. I was on the phone for hours and finally was able to file a complaint with TitleMax resolution department ticket # XXXX and asked for proof of the debt I owed. I was told i will receive an email or a phone call to resolve the matter or be provide a proof. It 7 days today since then I have received no calls or emails.

From XX/XX/year> - present I have contacted the local Title Max and their corporate office to sign the letter and send the documents to my insurance company that they need to issue the payout. They have consistently given me information that is false. They claim to have emailed the documents but refused to verify the email to where they were sent. They claimed to have sent to the wrong email address and have yet to correct it. I am so disillusioned with this company and my balance continues to rise as this is going on. It is preventing me from receiving my payout from the insurance company to get another vehicle. ( The car was totaled. ) They have it in their power to handle this quickly and they continue to not care. It is criminal. My family is hurting because of this.

XX/XX/year>, received call from speedy cash saying I was approved for XXXX loan, asked me to pay XXXXdollars for insurance witch I did, later called back wanting XXXX dollars for a processing fee witch I told them I didnt have and to cancel loan and send my XXXX back

I have called to verify and seek information about the debts in question. No response by phone or mail

I notified the Speedy cash location at XXXX XXXX XXXX XXXX XXXX told them the middle of XXXX that would be late in making a payment however it wouldn't be in the amount of {$750.00} however I would be making a payment of $ 269.The XXXX lady name XXXX or similar sounding talked so rudely and disrespectful to me demanding that I pay the entire past due payment.I explain to her that I had health issues that arise and had to do with me not being able to pay entire $ XXXX I'm almost XXXX XXXX XXXX and I don't allow people to be that XXXX that they feel as though they can disrespect me and talk to me anyway they please.

I am submitting this complaint to request the immediate lien release and return of a vehicle title due to predatory lending practices. TitleMax is unlawfully withholding a vehicle title in violation of state lending caps and/or court orders. The company has engaged in deceptive sales practices, specifically structuring payments so that they only cover interest and rarely touch the principal balance, leading to predatory lending and an illegal car seizure. Furthermore, this company has been involved in a violation of the Military Lending Act by issuing high-interest loans. I am citing TitleMax 's documented history of illegal lending practices, including their recent settlement with the State of Georgia ( which ordered XX/XX/XXXXXXXX in consumer restitution and a XX/XX/XXXXXXXX civil penalty ) and previous fines levied by the CFPB. Actions already taken regarding this dispute include : XX/XX/XXXX Filing a previous complaint with the CFPB on XX/XX/year>2025.…

They said they put in the computer under my name the date I would be in to pay. It was never put in the computer & the local title max said they didn't have it repossessed .. That it had to be corporate office. LIES all lies!! Now saying they don't know where my vehicle is or who has it... This happened on XX/XX/year>XXXX XXXX

Company Name : Rapid Cash ( Parent Company : XXXX XXXX XXXX/ Speedy Cash ) Location of Incident : XXXX XXXX XXXX XXXX, XXXX, NV XXXX Date of Incident : XX/XX/year> Product : Short-term / Payday / Installment Loan Description of Consumer Harm & Regulatory Violations I am filing a formal complaint against Rapid Cash for a direct violation of the Equal Credit Opportunity Act ( ECOA ), 15 U.S.C. 1691 et seq., and CFR Part 1002 ( Regulation B ) regarding the failure to provide a statement of reasons for credit denial ( Adverse Action Notice ). On XX/XX/year>, at approximately XXXX XXXX PT, I visited the Rapid Cash branch located at XXXX XXXX XXXX XXXX, XXXX, NV, to apply for a short-term loan in person. Upon arrival, the clerk instructed me to fill out a physical paper application, which I completed and submitted. While waiting, I observed the clerk engaging in profiling behavior, staring at me repeatedly while serving another customer.…

I made 4 documented payments totaling {$730.00} ( XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/year> ) to TitleMax loan account [ XXXX XXXX XXXX XXXX ]. Despite providing proof of payment, TitleMax reports a balance of {$5100.00}, which is mathematically impossible. * * Original loan : {$1000.00} * * Payments made : - {$730.00} * * Expected balance : ~ {$260.00} * * Reported balance : {$5100.00} * * Discrepancy : {$4900.00} * * TitleMax admits their system shows an 'unexpected amount of {$1000.00} ' but refuses to provide itemized breakdown of charges. They are now threatening repossession despite unpaid payments being credite

In XX/XX/XXXX, I was contacted regarding a debt associated with Speedy Cash. I was led to believe that XXXX XXXX XXXX owned or was authorized to collect this debt. Based on that representation, I agreed to settle the account and made XXXX payments totaling {$1500.00} on XX/XX/XXXX ( {$750.00} via XXXX XXXX XXXX debit card and {$750.00} via XXXX XXXX card ending in XXXX ; Reference No. XXXX ). In XX/XX/XXXX, I discovered through my credit reports that the Speedy Cash collection account remained active with a balance of {$1200.00}. After disputing the account, I requested validation from XXXX XXXX XXXX ( XXXX ). XXXX stated they have owned the debt since XXXX and indicated I may have been misled regarding the ownership or authority of the collection at the time payment was made.…

I was a plaintif in a class action law suit against titlemax. The lawyers involved in the payout are stating i was paid but I was not. I'm getting the email runaround. XXXX XXXXXXXX XXXX XXXX XXXX XXXXXXXX corporate services inc. XXXX XXXX XXXX XXXXXXXX My confirmation code : XXXX They're telling me they sent a XXXX payment to my email address in XX/XX/year> But I emailed them XX/XX/year> and was told nothing had been decided yet. I feel that they are doing this to the payees to hope they will drop the issue. Please help. Thank you, XXXX XXXX

Dear Consumer Financial Protection Bureau, I respectfully submit this rebuttal to TitleMax of Nevada, Inc.s latest response. I do not consider this matter resolved and respectfully request that the CFPB continue its review and investigation. After reviewing TitleMaxs latest response and the supporting documentation they have chosen to produce, my concerns have not been resolved. Instead, the records produced by TitleMax raise additional questions regarding notice, account access, payoff information, servicing practices, repossession procedures, and the completeness of their disclosures. At this stage, many of the concerns raised in this complaint are no longer based solely upon my recollection of events. They arise directly from TitleMaxs own records, timelines, statements, and explanations. As additional information has been produced, new inconsistencies have emerged rather than existing concerns being resolved.…

I am filing a formal complaint against instaloan company and the towing/storage company they used XXXX XXXX XXXX towing after my vehicle was repossessed over a missed payment. After missing a payment on my title loan, my vehicle was repossessed. The very next day, on Friday at approximately XXXXXXXX XXXX XXXX went to the title loan company and paid {$700.00} to have my vehicle released. After taking my payment, the loan company gave me the address to the tow yard and told me I could retrieve my vehicle I called tow yard while still in office of loan place and they told me I couldnt get my vehicle cause I didnt have a appointment and that was at about XXXX When I told the loan place that they said thats never happened before ( it was a Friday ant XXXX XXXX acting totally clueless when they clearly needed more time to add gps tracker that I didnt know about at all I only found out when a mechanic showed me what was sucking all my power out of my car..…

I do not have a loan with this company, the company in questioned is TitleMax. Back in XXXX of XXXX, I did a one time payment for someone and we have since found out that TitleMax stored my card by default without me or loan holder opting in to this. That means them storing the card was never approved. So, on XXXX the XXXX XXXX they did an unauthorized transaction on my card in the amount of {$72.00}. And, in XX/XX/year> they did another fraudulent unauthorized charge of {$1200.00}. Like, I said, I do not have a loan with this company and I have not signed any agreements with them. TitleMax stored your card without consent and processed multiple unauthorized charge to cover someone else 's balance. The loan holder called them and explained what had happened and they told her, since that amount was owed, we cant grant a refund even if they did store without consent and they admitted to doing multiple unauthorized charges on it.…

I needed money badly to make repairs to my XXXX ( XXXX XXXX XXXX and XXXX XXXX. I borrowed {$3800.00} from Title Max XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX, TN XXXX ) against my title on XX/XX/XXXX and I've been paying on the debt monthly. I was unaware until recently that ( Title Max : the giant title-lender founded in XXXX, was fined millions of dollars by the Consumer Financial Protection ) for the same reason I'm complaining about them now. I realize recently that I've been setup up this entire time, so they could take my van by charging high interest rates, adding really high late fees to ensure that my debt would become much higher even though I pay on it monthly. On XX/XX/XXXX of this year I approved {$300.00} be deducted from my Debit card as partial payment toward my debt. On XX/XX/XXXX they took my debit card information and took all the money I had in my bank account ( {$1000.00} which was meant for paying rent and a couple of other debts for the next month.…

I don't have ACH with the company and I fell behind on my payments so they just started ACH my account without my authorization. So I stop payment on the XXXX dollars now they are ACH for XXXX that I didn't authorize. The lender is Check into cash

I have been paying a loan back every month for almost XXXX years it was a title loan from title max for XXXX my car has been illegally repossessed XXXX times from my house while I was present as I asked them to leave my property that in itself is illegal breach of peace damage has been done to my vehicle as well as my property thousands of dollars have been paid to title max not once have I paid down the principle XXXX dollars a month since XXXX every XXXX months they renew my loan until recently I didnt know why until I learned they were charging the high XXXX for those first XXXX months that they are allowed too .. this is predatory I need help with this company they are violating my rights with the repossessions alone and on XXXX different occasions this has happened each time the payment is made my car is returned different from the way it left my possession help me with these tyrants please

In XX/XX/year>, my vehicle was involved in a hit-and-run accident that resulted in significant frame damage. The vehicle was inspected and deemed inoperable and beyond repair. Upon learning this, I immediately contacted TitleMaxs corporate office to discuss my options. I was instructed to work directly with my local store. After numerous attempts to reach someone at the store, I was finally able to speak with the store manager. The manager advised that she would speak with her district manager regarding a potential settlement and would contact me with further instructions. Weeks passed with no response despite multiple follow-up calls. Eventually, I was informed that a settlement offer of {$500.00} would be submitted for approval. Again, I waited for an extended period without any update or response from TitleMax. After additional follow-up attempts, I was told that documentation relating to the accident and vehicle condition would be required.…

I told a loan out on XX/XX/year> for {$500.00} with and interest of {$110.00} once a month. Due to a scam to my bank account Im unable to pay the whole amount. I been unable to get the company to assist me.

CONSUMER FINANCIAL PROTECTION BUREAU COMPLAINT Complaint Against : TitleMax XXXX Texas XXXX XXXX XXXX XXXX XXXX : XXXX XXXX Phone : XXXX Email : XXXX Subject : Alleged Deceptive Practices, Obstruction of Refinance and Payoff Efforts, Mishandling of Title Processing, and Resulting Financial Harm SUMMARY OF COMPLAINT I am submitting this complaint to report what I believe were deceptive and unfair practices by TitleMax XXXX Texas and its affiliate Community Choice Financial. The conduct described below interfered with my attempts to refinance, pay off, and ultimately sell my vehicle, causing significant financial harm, including homelessness and the disruption of my self-employment business.…