1,470 real consumer complaints filed against Charles Schwab Corporation, the at the Consumer Financial Protection Bureau. 114 received relief from the company. 99% of responses were timely.
1,470
Complaints
88
Won monetary relief
8%
Relief rate
99%
Timely response
Most common issues
01Managing an account667
02Closing an account164
03Opening an account116
04Problem with a lender or other company charging your account115
05Fraud or scam61
06Account opening, closing, or management52
07Improper use of your report47
08Other transaction problem28
09Problem caused by your funds being low26
10Incorrect information on your report24
Top states filing
CA304NY134FL128TX111GA59VA59IL56NJ52NC48WA45
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Money transfer, virtual currency, or money service· Fraud or scamIL