Checking or savings account· Managing an accountMI
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Chime
29,693 real consumer complaints filed against Chime at the Consumer Financial Protection Bureau. 2,320 received relief from the company. 100% of responses were timely.
29,693
Complaints
1,603
Won monetary relief
8%
Relief rate
>99%
Timely response
4eye.me platform stats
2
Complaints filed
2
Submitted to CFPB
--
Total demanded
--
Avg case score
<1% of all CFPB complaints against Chime were filed through this platform
Most common issues
- 01Managing an account11,015
- 02Problem with a lender or other company charging your account4,625
- 03Closing an account2,883
- 04Problem with a purchase shown on your statement1,606
- 05Fraud or scam1,589
- 06Opening an account1,221
- 07Other transaction problem916
- 08Unauthorized transactions or other transaction problem916
- 09Incorrect information on your report791
- 10Problem caused by your funds being low561
Top states filing
CA2,760TX2,648FL2,168GA1,733NY1,642IL1,243PA1,235OH1,174NC1,068MI1,042
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Problem with a lender or other company charging your accountNY
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemNC
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountMS
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Chime where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountCA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA
Outcome: Closed with explanationTimely response
Credit card· Closing your accountWY
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTN
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountWA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamOH
Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountNM
Outcome: Closed with explanationTimely response
Credit card· Closing your accountTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemNJ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountPA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementKY
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemSC
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMO
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountVA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamNV
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Trouble accessing funds in your mobile or digital walletMA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountMO
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamWI
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamMO
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMO
Outcome: Closed with explanationTimely response
Credit card· Getting a credit cardPA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountKY
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamCA
Outcome: Closed with explanationTimely response
Same thing happen to you?
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