8,603 real consumer complaints filed against Comerica at the Consumer Financial Protection Bureau. 3,652 received relief from the company. 100% of responses were timely.
8,603
Complaints
2,612
Won monetary relief
42%
Relief rate
>99%
Timely response
Most common issues
01Problem with a purchase or transfer1,796
02Managing an account1,477
03Trouble using the card1,459
04Problem getting a card or closing an account924
05Unexpected or other fees534
06Account opening, closing, or management241
07Problem with a lender or other company charging your account225
08Deposits and withdrawals220
09Problem with a purchase shown on your statement186
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.