CFPB COMPLAINT DATABASE

Comerica

8,603 real consumer complaints filed against Comerica at the Consumer Financial Protection Bureau. 3,652 received relief from the company. 100% of responses were timely.

8,603
Complaints
2,612
Won monetary relief
42%
Relief rate
>99%
Timely response

Most common issues

  1. 01Problem with a purchase or transfer1,796
  2. 02Managing an account1,477
  3. 03Trouble using the card1,459
  4. 04Problem getting a card or closing an account924
  5. 05Unexpected or other fees534
  6. 06Account opening, closing, or management241
  7. 07Problem with a lender or other company charging your account225
  8. 08Deposits and withdrawals220
  9. 09Problem with a purchase shown on your statement186
  10. 10Using a debit or ATM card175

Top states filing

CA1,329TX771MI579NY523FL464GA290OH277PA274IL221AZ200

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Prepaid card· Trouble using the cardNC

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountAL

Outcome: Closed with monetary reliefTimely response
Prepaid card· Trouble using the cardCA

Outcome: Closed with monetary reliefTimely response
Prepaid card· Problem with a purchase or transferIN

Outcome: Closed with monetary reliefTimely response
Prepaid card· Problem with a purchase or transferCA

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 21 most recent complaints against Comerica where the consumer chose to publish their narrative.

Checking or savings account· Problem with a lender or other company charging your accountMI

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountOK

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardNY

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Problem getting a card or closing an accountCA

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountMA

Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferNY

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountAL

Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesFL

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardCA

Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountOK

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardLA

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Unexpected or other feesCA

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardTX

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Trouble using the cardNJ

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Problem with a purchase or transferNY

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardWI

Outcome: Closed with non-monetary reliefTimely response
Credit card· Problem when making paymentsCA

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Problem with a purchase or transferCA

Outcome: Closed with non-monetary reliefTimely response
Prepaid card· Problem getting a card or closing an accountTX

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardMD

Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesWA

Outcome: Closed with explanationTimely response

Same thing happen to you?

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