CFPB COMPLAINT DATABASE

Consumer Financial Services Solutions, Inc.

390 real consumer complaints filed against Consumer Financial Services Solutions, Inc. at the Consumer Financial Protection Bureau. 2 received relief from the company. 79% of responses were timely.

390
Complaints
2
Won monetary relief
1%
Relief rate
79%
Timely response

Most common issues

  1. 01Didn't provide services promised122
  2. 02Charged upfront or unexpected fees80
  3. 03Confusing or misleading advertising or marketing41
  4. 04Confusing or missing disclosures36
  5. 05Unauthorized withdrawals or charges34
  6. 06Problem with customer service21
  7. 07False statements or representation12
  8. 08Fraud or scam8
  9. 09Took or threatened to take negative or legal action7
  10. 10Attempts to collect debt not owed6

Top states filing

FL50TX45CA39NY35PA30MI20MA17NC16AZ13WI13

Recent complaints

The 30 most recent complaints against Consumer Financial Services Solutions, Inc. where the consumer chose to publish their narrative.

Debt or credit management· Charged upfront or unexpected feesTX

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedFL

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingAZ

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceAR

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or missing disclosuresAL

Outcome: In progressTimely response
Debt or credit management· Problem with customer serviceFL

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedLA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedFL

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationAZ

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedPA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedPA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedMI

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesNY

Outcome: In progressTimely response
Debt or credit management· Confusing or misleading advertising or marketingCA

Outcome: In progressTimely response
Debt or credit management· Didn't provide services promisedTX

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceFL

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingMA

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceCT

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesCA

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesCA

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingNV

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingMI

Outcome: In progressTimely response
Debt or credit management· Charged upfront or unexpected feesMO

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingLA

Outcome: Closed with explanationTimely response
Debt or credit management· Unauthorized withdrawals or chargesFL

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesFL

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesPA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedMO

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesNY

Outcome: Closed with explanationTimely response

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