CFPB COMPLAINT DATABASE

Consumer Financial Services Solutions, Inc.

423 real consumer complaints filed against Consumer Financial Services Solutions, Inc. at the Consumer Financial Protection Bureau. 2 received relief from the company. 79% of responses were timely.

423
Complaints
2
Won monetary relief
<1%
Relief rate
79%
Timely response

Most common issues

  1. 01Didn't provide services promised133
  2. 02Charged upfront or unexpected fees89
  3. 03Confusing or misleading advertising or marketing42
  4. 04Unauthorized withdrawals or charges39
  5. 05Confusing or missing disclosures37
  6. 06Problem with customer service25
  7. 07False statements or representation12
  8. 08Took or threatened to take negative or legal action9
  9. 09Fraud or scam8
  10. 10Attempts to collect debt not owed6

Top states filing

FL57CA48TX46NY39PA33MI21MA18NC16AZ15WI13

Recent complaints

The 30 most recent complaints against Consumer Financial Services Solutions, Inc. where the consumer chose to publish their narrative.

Debt or credit management· Charged upfront or unexpected feesCA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedFL

Outcome: Untimely responseLate response
Debt or credit management· Problem with customer serviceNV

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or missing disclosuresNY

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesAZ

Outcome: Closed with explanationLate response
Debt or credit management· Unauthorized withdrawals or chargesAZ

Outcome: Closed with explanationLate response
Debt or credit management· Charged upfront or unexpected feesFL

Outcome: Closed with explanationLate response
Debt or credit management· Didn't provide services promisedFL

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesFL

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingCA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedPA

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesMA

Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Outcome: Closed with explanationTimely response
Debt or credit management· Unauthorized withdrawals or chargesFL

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceNY

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedPA

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesTX

Outcome: Closed with explanationTimely response
Debt or credit management· Unauthorized withdrawals or chargesCA

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer servicePA

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedCA

Outcome: Closed with explanationLate response
Debt or credit management· Didn't provide services promisedTN

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesWY

Outcome: Closed with explanationTimely response
Debt or credit management· Didn't provide services promisedIN

Outcome: Closed with explanationTimely response
Debt or credit management· Unauthorized withdrawals or chargesCA

Outcome: Closed with explanationTimely response
Debt or credit management· Charged upfront or unexpected feesNY

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceNY

Outcome: Closed with explanationTimely response

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