Vehicle loan or lease· Problem with a company's investigation into an existing problemGA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Credit Acceptance
14,803 real consumer complaints filed against Credit Acceptance at the Consumer Financial Protection Bureau. 880 received relief from the company. 100% of responses were timely.
14,803
Complaints
689
Won monetary relief
6%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report3,612
- 02Managing the loan or lease1,790
- 03Improper use of your report1,717
- 04Repossession1,149
- 05Attempts to collect debt not owed944
- 06Problem with a company's investigation into an existing problem900
- 07Struggling to pay your loan819
- 08Getting a loan or lease754
- 09Took or threatened to take negative or legal action576
- 10Problem with a credit reporting company's investigation into an existing problem523
Top states filing
MI1,535NY1,034TX960PA819GA805NJ789FL743OH712AL599IL588
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· Incorrect information on your reportIL
Outcome: Closed with monetary reliefTimely response
Payday loan, title loan, personal loan, or advance loan· Vehicle was damaged or destroyed the vehicleOH
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseMS
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· RepossessionMO
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Credit Acceptance where the consumer chose to publish their narrative.
Vehicle loan or lease· Incorrect information on your reportOH
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC
Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionCT
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionMI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportVA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportDE
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTN
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseNC
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA
Outcome: Closed with explanationTimely response
Credit card· Problem with a company's investigation into an existing problemFL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionLA
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseAR
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionDC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseIA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseNC
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Struggling to pay your loanOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportSC
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseOH
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Managing the loan or leaseMI
Outcome: In progressTimely response
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