CFPB COMPLAINT DATABASE

Credit Karma, LLC

5,196 real consumer complaints filed against Credit Karma, LLC at the Consumer Financial Protection Bureau. 989 received relief from the company. 94% of responses were timely.

5,196
Complaints
462
Won monetary relief
19%
Relief rate
94%
Timely response

Most common issues

  1. 01Managing an account1,146
  2. 02Improper use of your report651
  3. 03Incorrect information on your report565
  4. 04Credit monitoring or identity theft protection services339
  5. 05Unable to get your credit report or credit score311
  6. 06Incorrect information on credit report284
  7. 07Closing an account210
  8. 08Advertising and marketing, including promotional offers198
  9. 09Problem with a lender or other company charging your account170
  10. 10Problem with a credit reporting company's investigation into an existing problem115

Top states filing

CA548TX465FL457NY313GA242PA225OH214MI161IL158TN155

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Checking or savings account· Closing an accountCO

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Closing an accountNC

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountTX

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountTX

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountTN

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 28 most recent complaints against Credit Karma, LLC where the consumer chose to publish their narrative.

Checking or savings account· Managing an accountCA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationVA

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountTX

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountAL

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Incorrect information on your reportCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountNJ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY

Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Managing an accountTN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing issueFL

Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportPA

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemME

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMI

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Money was taken from your bank account on the wrong day or for the wrong amountPA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountLA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: In progressTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Identity theft protection or other monitoring servicesAL

Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Closing an accountWI

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problem when making paymentsLA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementRI

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTN

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response

Same thing happen to you?

Upload your evidence. We draft a formal complaint with citations in 10 minutes. CFPB legally forces a response in 15 days.