CFPB COMPLAINT DATABASE

Credit Karma, LLC

5,102 real consumer complaints filed against Credit Karma, LLC at the Consumer Financial Protection Bureau. 967 received relief from the company. 94% of responses were timely.

5,102
Complaints
452
Won monetary relief
19%
Relief rate
94%
Timely response

Most common issues

  1. 01Managing an account1,116
  2. 02Improper use of your report643
  3. 03Incorrect information on your report551
  4. 04Credit monitoring or identity theft protection services334
  5. 05Unable to get your credit report or credit score308
  6. 06Incorrect information on credit report284
  7. 07Closing an account205
  8. 08Advertising and marketing, including promotional offers197
  9. 09Problem with a lender or other company charging your account167
  10. 10Problem with a credit reporting company's investigation into an existing problem115

Top states filing

CA540TX459FL447NY308GA240PA218OH213IL156MI154TN151

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Payday loan, title loan, personal loan, or advance loan· Getting the loanNY

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountPA

Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Other transaction problemCA

Outcome: Closed with monetary reliefLate response
Checking or savings account· Managing an accountOH

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Closing an accountNY

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 29 most recent complaints against Credit Karma, LLC where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Improper use of your reportIL

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMS

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemVA

Outcome: Untimely responseLate response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: Untimely responseLate response
Credit reporting or other personal consumer reports· Improper use of your reportPA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreSD

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamAR

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL

Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardNY

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemPA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesFL

Outcome: Closed with explanationTimely response
Credit card· Advertising and marketing, including promotional offersTX

Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountFL

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountIL

Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Closing an accountMD

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountMN

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreOR

Outcome: Closed with non-monetary reliefLate response
Checking or savings account· Managing an accountCA

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemIA

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountWI

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC

Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowTN

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL

Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountKY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesPA

Outcome: Closed with non-monetary reliefTimely response

Same thing happen to you?

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