Mortgage· Closing on a mortgageAZ
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
CrossCountry Mortgage LLC
1,737 real consumer complaints filed against CrossCountry Mortgage LLC at the Consumer Financial Protection Bureau. 215 received relief from the company. 96% of responses were timely.
1,737
Complaints
33
Won monetary relief
12%
Relief rate
96%
Timely response
Most common issues
- 01Trouble during payment process713
- 02Applying for a mortgage or refinancing an existing mortgage256
- 03Struggling to pay mortgage237
- 04Closing on a mortgage183
- 05Incorrect information on your report124
- 06Improper use of your report114
- 07Problem with a company's investigation into an existing problem30
- 08Attempts to collect debt not owed14
- 09Problem with a credit reporting company's investigation into an existing problem11
- 10Application, originator, mortgage broker10
Top states filing
FL236CA184TX125OH122PA96NJ92IL91GA68NY62NC59
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Mortgage· Trouble during payment processRI
Outcome: Closed with monetary reliefLate response
Mortgage· Trouble during payment processCA
Outcome: Closed with monetary reliefTimely response
Mortgage· Trouble during payment processCA
Outcome: Closed with monetary reliefTimely response
Mortgage· Trouble during payment processMI
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against CrossCountry Mortgage LLC where the consumer chose to publish their narrative.
Mortgage· Struggling to pay mortgageNC
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageCO
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageCT
Outcome: In progressTimely response
Mortgage· Trouble during payment processLA
Outcome: In progressTimely response
Mortgage· Closing on a mortgageFL
Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageTN
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgagePA
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageSC
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageLA
Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageCA
Outcome: In progressTimely response
Mortgage· Trouble during payment processTX
Outcome: In progressTimely response
Mortgage· Trouble during payment processNY
Outcome: In progressTimely response
Mortgage· Trouble during payment processFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Mortgage· Trouble during payment processFL
Outcome: In progressTimely response
Mortgage· Trouble during payment processCT
Outcome: In progressTimely response
Mortgage· Improper use of your reportOH
Outcome: In progressTimely response
Mortgage· Trouble during payment processNJ
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageOH
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processTX
Outcome: In progressTimely response
Mortgage· Trouble during payment processNC
Outcome: In progressTimely response
Mortgage· Trouble during payment processCA
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageTX
Outcome: In progressTimely response
Mortgage· Trouble during payment processMO
Outcome: In progressTimely response
Mortgage· Trouble during payment processTX
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageCA
Outcome: In progressTimely response
Mortgage· Closing on a mortgageNV
Outcome: In progressTimely response
Mortgage· Trouble during payment processMO
Outcome: In progressTimely response
Mortgage· Applying for a mortgage or refinancing an existing mortgageTX
Outcome: In progressTimely response
Mortgage· Struggling to pay mortgageVA
Outcome: In progressTimely response
Same thing happen to you?
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