CFPB COMPLAINT DATABASE

Crown Asset Management, LLC, Duluth, GA Branch

708 real consumer complaints filed against Crown Asset Management, LLC, Duluth, GA Branch at the Consumer Financial Protection Bureau. 0 received relief from the company. 99% of responses were timely.

708
Complaints
0
Won monetary relief
0%
Relief rate
99%
Timely response

Most common issues

  1. 01Took or threatened to take negative or legal action168
  2. 02Attempts to collect debt not owed164
  3. 03Written notification about debt122
  4. 04False statements or representation66
  5. 05Incorrect information on your report35
  6. 06Communication tactics33
  7. 07Improper use of your report22
  8. 08Disclosure verification of debt13
  9. 09Threatened to contact someone or share information improperly13
  10. 10Cont'd attempts collect debt not owed9

Top states filing

FL83TX72CA63GA60NY50IL29OH26NJ24NC23MI21

Recent complaints

The 30 most recent complaints against Crown Asset Management, LLC, Duluth, GA Branch where the consumer chose to publish their narrative.

Debt collection· Communication tacticsMI

I am filing this complaint against XXXX XXXX XXXX and XXXX XXXX XXXX regarding their attempted collection of an alleged XXXX personal loan account ending in XXXX / loan XXXX. XXXX XXXX XXXX, acting on behalf of XXXX XXXX XXXX, has attempted to collect this alleged account without producing account-level proof that XXXX XXXX XXXX actually owns or has lawful authority to collect the specific account. The documents provided include a general XXXX XXXX XXXX referring to a bulk portfolio identified only by an electronic file name : XXXX XXXX XXXX XXXX XXXX. However, they have not produced the account-specific schedule, sale-file extract, data field, or other record showing that loan XXXX, in my XXXX, was included in the portfolio transfer. A general XXXX XXXX XXXX for an unseen bulk portfolio does not prove that this specific account was conveyed to XXXX XXXX XXXX.

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsTX

XXXX XXXX has multiple debt collector that violation fair credit act working XXXX XXXX XXXX. Multiple calls, emails, and call to employer. XXXX XXXX

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsTX

Crown Asset Management has multiple debt collector that violation fair credit act through it debt collectors. XXXX XXXX and XXXX XXXX XXXX XXXX, and now XXXX XXXX. Multiple calls, emails, and call to employer.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOR

Company Name ( XXXX ) in Complaint : Crown Asset Management , LLC ( debt buyer ) and XXXX XXXX XXXX XXXX XXXX XXXX ( collection agency ) I am filing a formal complaint against Crown Asset Management , LLC, and XXXX XXXX XXXX XXXX XXXX XXXX for explicit violations of the Fair Debt Collection Practices Act ( FDCPA ) regarding deceptive balance representation and a complete lack of legal standing to collect. On XX/XX/XXXX I received an email from a collection agency called XXXX XXXX XXXX XXXX XXXX who claims to represent Crown Asset Management LLC regarding an alleged {$19000.00} debt. I responded on XX/XX/XXXX requesting a debt validation packet. Upon receiving the debt validation packet from XXXX XXXX XXXX XXXX XXXX XXXX, I uncovered multiple violations of the FDCPA : Deceptive Representation of Alleged Balance XXXX XXXX XXXX XXXX XXXX sent a collection notice demanding a sum of {$19000.00}, explicitly stating that " no fees or interest have been applied.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNJ

XXXX XXXX XXXX is suing me for {$4000.00}, and I do not know this debt. I demanded that they prove to me that they are the legitimate owner of this debt, the exact amount, the last payment, and the original agreement.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtPA

I have no idea what this debt is or who it is coming from

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA

On XX/XX/year> I received a letter from XXXX XXXX of XXXX XXXX about a lawsuit that Crown Asset management file against me for the amount of {$8300.00} also they file a judgment against me to garnish my wage. They bring me to court and the court date is on XX/XX/year>. Crown Asset Management asking me to pay {$200.00} a month to them. I don't owe them and I never had any business with them.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionAR

After reaching a settlement agreement of {$4100.00} with Second Round and payment agreements of {$140.00} monthly, I have never received anything in writing. I was told I could only make my payments online and always had to enter reference number XXXX. I have tried for over a week to make a payment my account is locked. I have called them and XXXX XXXX XXXX get voicemail and I leave a detailed message. I have also sent several emails which I cc myself on each one so I know they are receiving them. I cant make any payments as my account is locked and they are not responding to my voicemails or emails. This should not reflect or impact my credit as this is not my fault.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionKY

Crown Asset Management XXXXXXXX XXXX XXXX XXXX XXXXXXXX XXXX sold my debt to crown asset management without informing me or obtaining my signature. They also sold my private information without my knowledge. They filed a lawsuit claiming I owed them over a {$1000.00} on a card with a limit of {$500.00}. The lawsuit was overruled by the court in XXXX. They have now sent a motion for discovery with interrogatory questions, and request for production of documents the lawsuit was overruled. They continue to send paperwork and documents and harassing me over a debt they did not legally purchase.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtAZ

Crown management fail to provide full debt validation for CASE # XXXX CROWN MANAGEMENT WAS ALSO sent CEASE AND DESIST ORDER ON XXXX IN WHICH CROWN MANAGEMENT HAS VIOLATED. Crown management for over XXXX year as failed to provide full validation

Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsNC

NOTICE OF DATA SOURCE, AUTHORITY, AND VALIDATION DEMAND By Special Appearance and Reservation of All Rights Date : XX/XX/year> To : Crown Asset Management , LLC XXXX XXXX XXXX, XXXX XXXX XXXX, GA XXXX From : XXXX XXXX XXXX XXXX ( XXXX XXXX XXXX XXXX XXXX XXXX ) By : XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX ( Grantee ) On behalf of : Estate of XXXX XXXX XXXX XXXX ( Grantor ) Mailing Address : XXXX XXXX XXXX XXXX XXXX XXXX XXXX NOTICE TO AGENT IS NOTICE TO PRINCIPAL NOTICE TO PRINCIPAL IS NOTICE TO AGENT I. PURPOSE OF NOTICE This Notice is submitted in lawful response to your correspondence titled What Does Crown Asset Management , LLC Do With Your Personal Information?, which constitutes formal acknowledgment that your entity is in possession, use, control, and/or dissemination of personal data attributed to the above-referenced Estate and administered under the authority of the Trust.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Crown Asset Management bought three of my charged off debts two from XXXX and one from XXXX the only communication from them was a letter dated XXXX saying they would protect my personal information never received anything in writing about the three loans they bought. They did have a 3rd party call me and wanted me to agree to a verbal agreement for repayment refused to send an email document or written document. I have never received a reply from Crown they just will not reply they have many lawsuits against them they play hide and seek then out of the blue sue people. XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL

Category : Debt Collection SubIssue : Attempting to collect a debt not owed / Timebarred debt/ Legal action without proper documentation -- - What happened Crown Asset Management , LLC filed a lawsuit against me in XXXX XXXX XXXX ( Case No. XXXX ) attempting to collect an alleged credit card debt originally issued by XXXX XXXX XXXX ( XXXX ). XXXX claims the account was charged off on XX/XX/year>, but they have not provided any evidence of the last payment date, which is the legally required basis for determining whether the debt is still enforceable. Under Florida XXXX XXXX ( XXXX ) ( b ), the statute of limitations for credit card debt is XXXX years, and Florida appellate courts have held that the limitations period begins on the date of the last payment or last charge, not the chargeoff date. XXXX has refused to provide this information and is attempting to collect and litigate a debt that appears to be timebarred.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOR

I am submitting a complaint regarding Crown Asset Management , LLC and Second Round Limited Partnership for conduct related to the collection of an alleged consumer debt. On XX/XX/XXXX, I sent a written dispute and request for validation of the alleged debt to Crown Asset Management via certified mail. Delivery was confirmed on XX/XX/XXXX. After receiving my dispute, Crown Asset Management did not provide validation of the debt. Despite this, its agent, Second Round Limited Partnership, sent a collection letter dated XX/XX/XXXX. The letter acknowledged my dispute but continued collection activity and included statements indicating that the account could be returned to collections without providing validation. I did not receive any verification of the debt following my dispute. On XX/XX/XXXX, Crown Asset Management filed a lawsuit against me to collect the alleged debt, continuing collection activity through litigation without first providing validation.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationFL

Crown Asset Management , LLC, sent me improper documents regarding a debt that I had with XXXX years ago that was already paid off to use as proof of the debt that they are alleging I owe them. I requested a full debt validation in a letter via certified mail, and have not received anything to verify this alleged debt and now although I have not yet been served, they have filed a law suit against me. I found this out by receiving many letters from attorneys advertising their services to help with this lawsuit.

Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Can't contact lender or servicerLA

I have been contacting crown asset management for XXXX months, i've left voicemails in the process. I have not heard back from them under any circumstances. I fear they are letting time progress so they can send a NOTICE OF JUDGEMENT to my home. This not fair for I am trying to settle the account of which i don't even know if they have original proof of documents and a signature from myself. I have no information from they regarding anything. The original company for which I applied for a loan ( XXXX ) apparently sold my information to Crown asset.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOR

On XX/XX/year>, I sent a formal " Notice of Dispute and Demand for Debt Validation '' via email to Crown Asset Management , LLC regarding alleged account XXXX. This notice explicitly demanded proof of the " Chain of Title '' from the original creditor ( XXXX XXXX XXXX ) to the current claimant, as well as a copy of the original signed promissory note. Instead of providing the legally mandated validation required under 15 U.S.C. 1692g, Crown Asset Management appears to have transferred the matter to XXXX XXXX XXXX XXXX. On XX/XX/year>, I received a letter from XXXX XXXX XXXX XXXX demanding a balance of {$20000.00}. This letter failed to provide any of the requested legal documentation or proof of ownership. Instead, the collector attempted to shift the burden of proof to me, requesting that I provide them with documentation to " investigate '' the dispute. Under federal law, the debt collector bears the sole responsibility to verify the debt upon receipt of a timely dispute.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOH

XXXX XXXX XXXX XXXX represented a debt collection company called Crown Asset Management for an online loan I received. They sued me back in XXXX of XXXX I have been trying unsuccessfully to reach XXXX and XXXX to set up payment arrangement and/or get payments started. I have received XXXX call backs in XXXX years and no communication when requested other than garnishment letters stating I will lose my job. This recent garnishment letter, when I called on XXXX to find out if I can have until XXXX as the XXXX day period would be XXXX. I was told that it will be signed and sent to court on XXXX which is actually going against the deadline they advised me of. The letter is dated for XXXX and it stated XXXX days from the mailing date. I received it XXXX days later on XXXX. I have tried numerous times to get this resolved and they do not want to answer phone calls or emails. I was advised before they could not communicate via email.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionAZ

To the Consumer Financial Protection Bureau and XXXX XXXX XXXX, I submit this formal complaint on behalf of XXXX XXXX, a consumer and United States citizen, regarding Crown Asset Management LLC ( Crown ) and its retained litigation counsel XXXX XXXX, for engaging in deceptive, unfair, and unlawful debt-collection practices, including the knowing circumvention of a binding arbitration agreement, misrepresentation of enforceable rights, and abuse of judicial process in XXXX XXXX XXXX Arizona. -- - I. CONSUMER AND CASE INFORMATION Consumer : XXXX XXXX ( Defendant, Pro Per ) Debt Collector / Plaintiff : XXXX XXXX XXXX XXXX Plaintiffs Attorney : XXXX XXXX XXXX : XXXX XXXX XXXX XXXX XXXX Case No. : XXXX Judge Assignment : Arbitration XXXX | XXXX Case XXXX : Civil Filing Date : XX/XX/XXXX -- - XXXX. SUMMARY OF MISCONDUCT Crown Asset Management and its attorney initiated and pursued court litigation despite the existence of a mandatory arbitration clause governing the alleged account.

Outcome: Closed with explanationTimely response
Debt collection· Threatened to contact someone or share information improperlyGA

I have summit respond letter to law firm that has filed against me. Asked for original contact and all supporting paperwork with my signature on it. Also made them aware they had the wrong address on file and they had spoke to my mother about the alleged debt. Provided correct address to send all new correspondence to. I have received XXXX more communication to the wrong address. I was just made aware after they had received my correct address. They have not provided me with any of the documentation I have asked for other than a credit card statement.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionID

-Improper Service -Alteration of court documents ( on video ) -Vague or aggressive language -non compliance with FDCPA, No validation of debt notice -No notification of an attempt to collect a debt -first contact is a lawsuit

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA

Complaint Regarding Unverified, Incomplete, and Inaccurate Credit Reporting in Violation of the Fair Credit Reporting Act ( FCRA ) To Whom It May Concern, I am filing this complaint regarding an inaccurately reported account on my credit file. The account is being reported by [ Credit Bureau Name ] and involves a charged-off account that was sold to Crown Asset Management LLC . The information is incomplete, unverifiable, and in violation of multiple sections of the Fair Credit Reporting Act ( FCRA ). Below is the exact information appearing on my credit report : Account Number : XXXX Account Type : Installment Unsecured Account Status : Charge-off / Transferred or Sold Balance : {$0.00} Date Opened : XX/XX/year> Date of First Delinquency : XXXX XXXX XXXX Months Reviewed : 33 Sold To : Crown Asset Management LLC Original Creditor Name : Not reported Activity Designator : TRANSFER_OR_SOLD 1.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA

XXXXIm alleging other incidents took place with Crown assets management, and that is illegal appointment & unfair practice my complaint is crown assets there address is 3XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Crown assets still trying to pursue after XXXX letter which was XXXX XXXX XXXX the law firm they use is law office of XXXX XXXX XXXX XXXX XXXX and when I ignore that letter I'm on social security they use XXXX XXXX XXXX police to serve letter to my house in person. XXXX month later Crown assets sended a XXXX letter on XXXX XXXX it was a illegal appointment XXXX attorney XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX the attorney was sent by crown assets management asking for payments for debt or they will garnishment, freeze account, assets etc.

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMI

XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX, XXXX, NY XXXX Re : Acct # XXXX To Whom It May Concern : I am writing in response to your communication regarding the alleged debt referenced above. I dispute the validity of this debit in its entirety. Under the Fair Debt collections Practices ( FDCPA ), I am requesting verification and validation of this debt. Please provide the following : 1. The amount of the alleged debt, including a detailed breakdown of fees, interest and charges. 2. The name and address of the original creditor 3. Documentation proving I am legally obligated to pay this debt. 4. A copy of any agreement bearing my signature 5. Proof that your company is authorized to collect this debt Until you provide proper verification, you must cease all collection activities, including reporting or continuing to report this account to any credit reporting agencies.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedOH

The debt collector and its attorney improperly disclosed my full Social Security number unredacted by mailing discovery materials to an incorrect address, despite having my correct address on record with the court. I never received this discovery and only became aware of the disclosure after obtaining a copy directly from the court clerk. Mailing unredacted Social Security numbers to an incorrect address constitutes an unauthorized disclosure of nonpublic personal information, a failure to safeguard sensitive consumer data, and an unfair debt collection practice. This conduct exposed me to an unreasonable risk of identity theft and demonstrates negligent handling of protected personal information in connection with a debt collection action. The disclosure occurred during active litigation, further compounding the harm by undermining proper discovery procedures and consumer privacy protections.

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtMD

First found out from court letter dated XXXX for judgement of {$6400.00}. Never receive any communication or mail from Crown Asset Management of them buying the debt from XXXX.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA

I received a letter from a law office stating that I am being sued over a alleged debt that Crown Assets Management claimed I owed which I have no knowledge of debt this company has failed to send me any documents of debt I have no contact with them whats so ever.

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMS

In XX/XX/XXXX, I discovered that a personal loan account with XXXX in my name was opened fraudulently and was the result of identity theft. I immediately filed identity theft and fraud reports with the FTC and CFPB on or about XX/XX/XXXX and disputed the account with the credit bureaus. XXXX later emailed me admitting they had a mail room error that delayed sending me a fraud packet, and then refused to investigate my fraud/identity theft claim because their own error caused the packet to be late, leaving the fraudulent account to remain on my credit without a proper investigation. Despite these fraud reports and disputes, a debt buyer, Crown Asset Management , LLC, later purchased this same disputed account and is now trying to collect approximately {$7400.00} on a debt that I do not owe and that originated from identity theft. On XX/XX/XXXX, Crown Asset Management filed a lawsuit against me in XXXX XXXX XXXX XXXX ( Case No.

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNY

b'still trying to collect A DEBT THAT IS PASS THE STATUTE OF LIMITATIONS AND EXEMPT FROM DEBT COLLECTION'

Outcome: Closed with explanationTimely response
Debt or credit management· Problem with customer serviceTX

I attempted to contact Crown Asset Management , LLC regarding XXXX debts I settled with them for XXXXXXXX XXXX XXXX and Upstart Consumer Loan. I wanted to request Crown Asset Management to report to the credit bureaus that the XXXX accounts were paid and settled through them. However, Crown Asset Management , LLC never updated the account statuses to either credit bureaus. I attempted to contact Crown Asset Management several times, and received voicemail recordings or representatives that could not resolve my issue.

Outcome: Closed with explanationTimely response

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Crown Asset Management, LLC, Duluth, GA Branch CFPB Complaints -- 69 cases, 0% with relief | 4eye.me