Prepaid card· Problem with a purchase or transferFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
DailyPay, Inc.
248 real consumer complaints filed against DailyPay, Inc. at the Consumer Financial Protection Bureau. 8 received relief from the company. 98% of responses were timely.
248
Complaints
8
Won monetary relief
3%
Relief rate
98%
Timely response
Most common issues
- 01Managing an account38
- 02Unexpected or other fees26
- 03Money was not available when promised18
- 04Issues with repayment17
- 05Problem with a purchase or transfer17
- 06Problems receiving the advance17
- 07Other transaction problem14
- 08Unauthorized transactions or other transaction problem14
- 09Trouble accessing funds in your mobile or digital wallet10
- 10Confusing or missing disclosures9
Top states filing
CA21IL19TX19FL18PA16GA13NC13AZ10MI9NY9
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against DailyPay, Inc. where the consumer chose to publish their narrative.
Prepaid card· Problem with a purchase or transferNC
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unexpected or other feesTX
Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesNY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Issues with repaymentOH
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Issues with repaymentIL
Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesIL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemCA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountNY
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Problems receiving the advanceWI
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Issues with repaymentFL
Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesPA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemCA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other transaction problemTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountWA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedTX
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Issues with repaymentTN
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with explanationLate response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountAZ
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferTX
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountNV
Outcome: Closed with explanationLate response
Prepaid card· Unexpected or other feesPA
Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesPA
Outcome: Closed with explanationTimely response
Payday loan, title loan, personal loan, or advance loan· Unexpected feesTN
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Money was not available when promisedCA
Outcome: Closed with explanationLate response
Checking or savings account· Managing an accountAK
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Unexpected or other feesCA
Outcome: Closed with explanationTimely response
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