Checking or savings account· Managing an accountCA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Discover
44,503 real consumer complaints filed against Discover at the Consumer Financial Protection Bureau. 12,417 received relief from the company. 100% of responses were timely.
44,503
Complaints
2,720
Won monetary relief
28%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report8,106
- 02Problem with a purchase shown on your statement5,235
- 03Improper use of your report4,189
- 04Attempts to collect debt not owed2,226
- 05Getting a credit card1,965
- 06Problem with a company's investigation into an existing problem1,858
- 07Other features, terms, or problems1,620
- 08Closing your account1,409
- 09Problem with a credit reporting company's investigation into an existing problem1,365
- 10Managing an account1,260
Top states filing
CA5,331FL4,604NY3,953TX3,602GA2,613PA2,010IL2,003NJ1,877NC1,387MI1,184
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit card· Problem with a purchase shown on your statementCA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem with a lender or other company charging your accountMD
Outcome: Closed with monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementCA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountGA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 29 most recent complaints against Discover where the consumer chose to publish their narrative.
Debt collection· Written notification about debtNY
Outcome: Closed with non-monetary reliefTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNY
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: Closed with explanationTimely response
Debt collection· Threatened to contact someone or share information improperlyMO
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Managing an accountNY
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtGA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: Closed with explanationTimely response
Debt or credit management· Unauthorized withdrawals or chargesMA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNY
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementPA
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementMD
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemPA
Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementNC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Debt collection· Communication tacticsMN
Outcome: Closed with non-monetary reliefTimely response
Credit card· Problem with a purchase shown on your statementGA
Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsMA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemWA
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtPA
Outcome: Closed with explanationTimely response
Credit card· Closing your accountCA
Outcome: Closed with explanationTimely response
Credit card· Problem when making paymentsNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemVA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with explanationTimely response
Same thing happen to you?
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