Debt collection· Attempts to collect debt not owedMD
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Encore Capital
69,806 real consumer complaints filed against Encore Capital at the Consumer Financial Protection Bureau. 23,526 received relief from the company. 100% of responses were timely.
69,806
Complaints
98
Won monetary relief
34%
Relief rate
>99%
Timely response
Most common issues
- 01Attempts to collect debt not owed20,726
- 02Took or threatened to take negative or legal action9,149
- 03Written notification about debt8,701
- 04False statements or representation7,026
- 05Incorrect information on your report6,213
- 06Communication tactics3,863
- 07Cont'd attempts collect debt not owed3,015
- 08Improper use of your report2,936
- 09Problem with a company's investigation into an existing problem1,910
- 10Disclosure verification of debt1,734
Top states filing
TX8,988FL8,463CA7,183GA4,937NY3,916IL3,004PA2,880NJ2,190OH1,974MI1,968
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Debt collection· False statements or representationFL
Outcome: Closed with monetary reliefTimely response
Debt collection· Attempts to collect debt not owedAR
Outcome: Closed with monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Encore Capital where the consumer chose to publish their narrative.
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationFL
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtIL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionIL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAL
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNY
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOH
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionOH
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOR
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationOR
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemOH
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMS
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNY
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtOR
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNC
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNV
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedSC
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA
Outcome: Closed with explanationTimely response
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