Debt collection· Attempts to collect debt not owedMD
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Encore Capital
67,045 real consumer complaints filed against Encore Capital at the Consumer Financial Protection Bureau. 23,154 received relief from the company. 100% of responses were timely.
67,045
Complaints
98
Won monetary relief
35%
Relief rate
>99%
Timely response
Most common issues
- 01Attempts to collect debt not owed19,567
- 02Took or threatened to take negative or legal action8,818
- 03Written notification about debt8,302
- 04False statements or representation6,681
- 05Incorrect information on your report6,011
- 06Communication tactics3,795
- 07Cont'd attempts collect debt not owed3,015
- 08Improper use of your report2,857
- 09Problem with a company's investigation into an existing problem1,831
- 10Disclosure verification of debt1,734
Top states filing
TX8,511FL8,178CA6,951GA4,747NY3,759IL2,899PA2,775NJ2,096MI1,902OH1,881
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Debt collection· False statements or representationFL
Outcome: Closed with monetary reliefTimely response
Debt collection· Attempts to collect debt not owedAR
Outcome: Closed with monetary reliefTimely response
Debt collection· Took or threatened to take negative or legal actionCA
Outcome: Closed with monetary reliefTimely response
Debt collection· False statements or representationVA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Encore Capital where the consumer chose to publish their narrative.
Debt collection· False statements or representationPA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationPA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionIL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Credit card· Closing your accountTX
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationCA
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtIL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionFL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionGA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationAL
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationGA
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionTX
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtLA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedSC
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMD
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA
Outcome: Closed with explanationTimely response
Debt collection· False statements or representationVA
Outcome: Closed with explanationTimely response
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