CFPB COMPLAINT DATABASE

Equifax

4,987,154 real consumer complaints filed against Equifax at the Consumer Financial Protection Bureau. 2,329,309 received relief from the company. 100% of responses were timely.

4,987,154
Complaints
54
Won monetary relief
47%
Relief rate
>99%
Timely response

Most common issues

  1. 01Incorrect information on your report2,708,538
  2. 02Improper use of your report1,129,415
  3. 03Problem with a company's investigation into an existing problem777,879
  4. 04Problem with a credit reporting company's investigation into an existing problem200,914
  5. 05Incorrect information on credit report34,466
  6. 06Unable to get your credit report or credit score32,494
  7. 07Attempts to collect debt not owed28,913
  8. 08Written notification about debt24,243
  9. 09Problem with fraud alerts or security freezes14,978
  10. 10Credit monitoring or identity theft protection services10,352

Top states filing

TX750,747FL728,033CA460,015GA382,754NY274,260IL210,744PA196,825NC178,417NJ153,005AL136,581

Recent complaints

The 30 most recent complaints against Equifax where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesNJ

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesWA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesIL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesAL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with fraud alerts or security freezesCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Improper use of your reportAL

Outcome: Closed with explanationTimely response

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Equifax CFPB Complaints -- 600 cases, 39% with relief | 4eye.me