Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreGA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Experian
4,614,974 real consumer complaints filed against Experian at the Consumer Financial Protection Bureau. 570,606 received relief from the company. 100% of responses were timely.
4,614,974
Complaints
1,169
Won monetary relief
12%
Relief rate
>99%
Timely response
Most common issues
- 01Incorrect information on your report2,537,558
- 02Improper use of your report1,003,548
- 03Problem with a company's investigation into an existing problem774,548
- 04Problem with a credit reporting company's investigation into an existing problem151,622
- 05Incorrect information on credit report32,482
- 06Attempts to collect debt not owed27,854
- 07Written notification about debt20,378
- 08Unable to get your credit report or credit score15,638
- 09Problem with fraud alerts or security freezes13,741
- 10Credit monitoring or identity theft protection services10,968
Top states filing
TX682,936FL672,174CA434,609GA353,031NY269,503IL196,765PA181,670NC159,991NJ148,030AL121,680
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreSC
Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Unable to get your credit report or credit scoreIL
Outcome: Closed with monetary reliefTimely response
Debt or credit management· Problem with customer serviceOH
Outcome: Closed with monetary reliefTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Experian where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Incorrect information on your reportWA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCO
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemAZ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportOH
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportMS
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemSC
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMS
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMA
Outcome: In progressTimely response
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