CFPB COMPLAINT DATABASE

Fay Servicing, LLC

4,060 real consumer complaints filed against Fay Servicing, LLC at the Consumer Financial Protection Bureau. 3 received relief from the company. 97% of responses were timely.

4,060
Complaints
3
Won monetary relief
<1%
Relief rate
97%
Timely response

Most common issues

  1. 01Trouble during payment process1,484
  2. 02Struggling to pay mortgage1,405
  3. 03Loan modification,collection,foreclosure303
  4. 04Loan servicing, payments, escrow account198
  5. 05Incorrect information on your report149
  6. 06Closing on a mortgage104
  7. 07Applying for a mortgage or refinancing an existing mortgage95
  8. 08Attempts to collect debt not owed44
  9. 09Problem with a company's investigation into an existing problem37
  10. 10False statements or representation35

Top states filing

CA596FL459NY330NJ239TX217GA202MD188IL185PA177VA121

Recent complaints

The 30 most recent complaints against Fay Servicing, LLC where the consumer chose to publish their narrative.

Mortgage· Closing on a mortgageVA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processGA

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processOH

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processNJ

Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Fraud or scamPA

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageMA

Outcome: Closed with explanationTimely response
Mortgage· Improper use of your reportOH

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processOH

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageOH

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageND

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageNJ

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNV

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemTX

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processFL

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processVA

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageGA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNJ

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageFL

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageOR

Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageMO

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageND

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageNY

Outcome: Closed with explanationTimely response
Mortgage· Struggling to pay mortgageFL

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processCA

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processWA

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processMA

Outcome: Closed with explanationTimely response

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