CFPB COMPLAINT DATABASE

Fifth Third Financial Corporation

15,965 real consumer complaints filed against Fifth Third Financial Corporation at the Consumer Financial Protection Bureau. 2,559 received relief from the company. 100% of responses were timely.

15,965
Complaints
1,326
Won monetary relief
16%
Relief rate
>99%
Timely response

Most common issues

  1. 01Managing an account2,897
  2. 02Trouble during payment process1,460
  3. 03Incorrect information on your report998
  4. 04Account opening, closing, or management693
  5. 05Managing the loan or lease549
  6. 06Improper use of your report501
  7. 07Problem with a lender or other company charging your account491
  8. 08Loan servicing, payments, escrow account481
  9. 09Closing an account456
  10. 10Problem caused by your funds being low452

Top states filing

OH2,488FL2,212IL2,026MI1,416IN856NC838GA772KY580TX568CA512

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Prepaid card· Trouble using the cardMA

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowTX

Outcome: Closed with monetary reliefTimely response
Prepaid card· Problem with a purchase or transferCA

Outcome: Closed with monetary reliefTimely response
Prepaid card· Trouble using the cardMS

Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem caused by your funds being lowFL

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against Fifth Third Financial Corporation where the consumer chose to publish their narrative.

Credit card· Incorrect information on your reportKY

Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsOH

Outcome: Closed with explanationTimely response
Vehicle loan or lease· RepossessionFL

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountIL

Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesTX

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountNC

Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowCA

Outcome: In progressTimely response
Checking or savings account· Managing an accountOH

Outcome: In progressTimely response
Checking or savings account· Managing an accountIL

Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX

Outcome: In progressTimely response
Checking or savings account· Problem caused by your funds being lowNC

Outcome: In progressTimely response
Prepaid card· Problem getting a card or closing an accountKS

Outcome: In progressTimely response
Prepaid card· Problem with a purchase or transferVA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: In progressTimely response
Prepaid card· Unexpected or other feesTN

Outcome: In progressTimely response
Debt collection· Electronic communicationsAZ

Outcome: In progressTimely response
Mortgage· Trouble during payment processTX

Outcome: In progressTimely response
Checking or savings account· Managing an accountMI

Outcome: In progressTimely response
Checking or savings account· Managing an accountNC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNC

Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTX

Outcome: In progressTimely response
Checking or savings account· Managing an accountGA

Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA

Outcome: In progressTimely response
Checking or savings account· Managing an accountIL

Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processOH

Outcome: In progressTimely response
Mortgage· Trouble during payment processFL

Outcome: In progressTimely response
Mortgage· Trouble during payment processNY

Outcome: In progressTimely response
Mortgage· Trouble during payment processOH

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedAZ

Outcome: In progressTimely response
Credit card· Closing your accountOH

Outcome: In progressTimely response

Same thing happen to you?

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