Checking or savings account· Managing an accountFL
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
First Horizon Bank
1,638 real consumer complaints filed against First Horizon Bank at the Consumer Financial Protection Bureau. 221 received relief from the company. 99% of responses were timely.
1,638
Complaints
160
Won monetary relief
13%
Relief rate
99%
Timely response
Most common issues
- 01Managing an account469
- 02Incorrect information on your report102
- 03Trouble during payment process98
- 04Loan modification,collection,foreclosure91
- 05Opening an account86
- 06Loan servicing, payments, escrow account76
- 07Account opening, closing, or management64
- 08Closing an account59
- 09Problem with a lender or other company charging your account57
- 10Problem caused by your funds being low49
Top states filing
TN540FL167NC163LA107TX96GA69CA65AR37VA36MS35
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountGA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountLA
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Opening an accountNC
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Managing an accountIL
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 24 most recent complaints against First Horizon Bank where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountSC
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountPA
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowNJ
Outcome: Closed with explanationTimely response
Mortgage· Closing on a mortgageGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountSC
Outcome: Closed with explanationTimely response
Checking or savings account· Closing an accountTN
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processTN
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountTN
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportLA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountGA
Outcome: Closed with explanationTimely response
Checking or savings account· Opening an accountTX
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Problem with a lender or other company charging your accountLA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountTN
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processTN
Outcome: Closed with explanationTimely response
Checking or savings account· Problem caused by your funds being lowGA
Outcome: Closed with explanationTimely response
Mortgage· Trouble during payment processGA
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Credit card· Other features, terms, or problemsNE
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountFL
Outcome: Closed with explanationTimely response
Checking or savings account· Managing an accountVA
Outcome: Closed with non-monetary reliefTimely response
Checking or savings account· Managing an accountMN
Outcome: Closed with explanationTimely response
Same thing happen to you?
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