1,032 real consumer complaints filed against First Technology Federal Credit Union at the Consumer Financial Protection Bureau. 215 received relief from the company. 100% of responses were timely.
1,032
Complaints
54
Won monetary relief
21%
Relief rate
>99%
Timely response
Most common issues
01Incorrect information on your report234
02Improper use of your report171
03Managing an account126
04Problem with a company's investigation into an existing problem57
05Managing the loan or lease43
06Attempts to collect debt not owed40
07Getting a loan or lease31
08Problem with a purchase shown on your statement26
09Took or threatened to take negative or legal action25
10Problem with a lender or other company charging your account23
Top states filing
MA237CA87TX82FL74GA62NY51NC48NH40IL36PA31
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Managing an accountMA