CFPB COMPLAINT DATABASE

FirstPoint Collection Resources

1,633 real consumer complaints filed against FirstPoint Collection Resources at the Consumer Financial Protection Bureau. 6 received relief from the company. 97% of responses were timely.

1,633
Complaints
2
Won monetary relief
<1%
Relief rate
97%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed593
  2. 02Written notification about debt327
  3. 03Incorrect information on your report172
  4. 04False statements or representation130
  5. 05Took or threatened to take negative or legal action92
  6. 06Improper use of your report68
  7. 07Cont'd attempts collect debt not owed63
  8. 08Problem with a company's investigation into an existing problem62
  9. 09Communication tactics48
  10. 10Disclosure verification of debt26

Top states filing

NC854CA143VA130PA91FL66LA64SC38MD34IL32GA26

How others won relief

These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.

Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC

Outcome: Closed with monetary reliefTimely response

Recent complaints

The 30 most recent complaints against FirstPoint Collection Resources where the consumer chose to publish their narrative.

Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNJ

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNC

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationNC

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNC

Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedPA

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionVA

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: Closed with explanationTimely response
Debt collection· Took or threatened to take negative or legal actionNC

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportNC

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportWA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: Closed with explanationTimely response

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