1,633 real consumer complaints filed against FirstPoint Collection Resources at the Consumer Financial Protection Bureau. 6 received relief from the company. 97% of responses were timely.
1,633
Complaints
2
Won monetary relief
<1%
Relief rate
97%
Timely response
Most common issues
01Attempts to collect debt not owed593
02Written notification about debt327
03Incorrect information on your report172
04False statements or representation130
05Took or threatened to take negative or legal action92
06Improper use of your report68
07Cont'd attempts collect debt not owed63
08Problem with a company's investigation into an existing problem62
09Communication tactics48
10Disclosure verification of debt26
Top states filing
NC854CA143VA130PA91FL66LA64SC38MD34IL32GA26
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemNC