Vehicle loan or lease· Getting a loan or leaseMN
Outcome: Closed with explanationTimely response
CFPB COMPLAINT DATABASE
Firstsource Business Process Services, LLC
1,499 real consumer complaints filed against Firstsource Business Process Services, LLC at the Consumer Financial Protection Bureau. 1 received relief from the company. 99% of responses were timely.
1,499
Complaints
1
Won monetary relief
<1%
Relief rate
99%
Timely response
Most common issues
- 01Attempts to collect debt not owed427
- 02Written notification about debt215
- 03Communication tactics185
- 04False statements or representation164
- 05Cont'd attempts collect debt not owed124
- 06Disclosure verification of debt69
- 07Electronic communications59
- 08Incorrect information on your report57
- 09Improper use of your report38
- 10Took or threatened to take negative or legal action34
Top states filing
FL190CA178TX134GA114NY70IL53NC53PA52NJ50OH47
Recent complaints
The 30 most recent complaints against Firstsource Business Process Services, LLC where the consumer chose to publish their narrative.
Debt collection· Attempts to collect debt not owedGA
Outcome: In progressTimely response
Debt or credit management· Problem with customer serviceIL
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedFL
Outcome: In progressTimely response
Debt collection· False statements or representationCO
Outcome: In progressTimely response
Debt collection· Written notification about debtIL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Debt collection· False statements or representationUT
Outcome: In progressTimely response
Debt collection· Written notification about debtMS
Outcome: In progressTimely response
Debt collection· Written notification about debtUT
Outcome: In progressTimely response
Debt collection· Communication tacticsCA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedIA
Outcome: In progressTimely response
Debt collection· False statements or representationCA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedLA
Outcome: Closed with explanationTimely response
Debt or credit management· Confusing or misleading advertising or marketingNJ
Outcome: In progressTimely response
Debt collection· Communication tacticsFL
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedIL
Outcome: In progressTimely response
Debt collection· Written notification about debtFL
Outcome: In progressTimely response
Debt collection· False statements or representationNY
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportUT
Outcome: In progressTimely response
Credit card· Incorrect information on your reportGA
Outcome: In progressTimely response
Debt collection· Electronic communicationsFL
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCO
Outcome: In progressTimely response
Debt collection· Written notification about debtTX
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtGA
Outcome: In progressTimely response
Debt collection· Communication tacticsIL
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtCA
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportND
Outcome: Closed with explanationTimely response
Debt collection· Threatened to contact someone or share information improperlyAR
Outcome: In progressTimely response
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