CFPB COMPLAINT DATABASE

Firstsource Business Process Services, LLC

1,465 real consumer complaints filed against Firstsource Business Process Services, LLC at the Consumer Financial Protection Bureau. 1 received relief from the company. 99% of responses were timely.

1,465
Complaints
1
Won monetary relief
<1%
Relief rate
99%
Timely response

Most common issues

  1. 01Attempts to collect debt not owed420
  2. 02Written notification about debt207
  3. 03Communication tactics181
  4. 04False statements or representation160
  5. 05Cont'd attempts collect debt not owed124
  6. 06Disclosure verification of debt69
  7. 07Electronic communications58
  8. 08Incorrect information on your report55
  9. 09Improper use of your report35
  10. 10Took or threatened to take negative or legal action34

Top states filing

FL184CA174TX132GA111NY69NC53PA50IL49NJ49OH47

Recent complaints

The 30 most recent complaints against Firstsource Business Process Services, LLC where the consumer chose to publish their narrative.

Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Debt collection· False statements or representationFL

Outcome: In progressTimely response
Debt collection· Electronic communicationsMI

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedNC

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportGA

Outcome: Closed with explanationTimely response
Credit card· Problem with a purchase shown on your statementFL

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedOK

Outcome: In progressTimely response
Payday loan, title loan, personal loan, or advance loan· Problem with the payoff process at the end of the loanMD

Outcome: In progressTimely response
Debt collection· Electronic communicationsCA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· Written notification about debtGA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedKY

Outcome: In progressTimely response
Debt collection· Electronic communicationsVA

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedGA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response
Debt collection· False statements or representationIN

Outcome: In progressTimely response
Debt collection· Communication tacticsTX

Outcome: In progressTimely response
Debt or credit management· Charged upfront or unexpected feesNM

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationIL

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationMI

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedMA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedMA

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedCA

Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAZ

Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedUT

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: Closed with explanationTimely response
Debt collection· False statements or representationAL

Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedTX

Outcome: In progressTimely response

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