3,502 real consumer complaints filed against Fiserv Finxact Core at the Consumer Financial Protection Bureau. 80 received relief from the company. 100% of responses were timely.
3,502
Complaints
39
Won monetary relief
2%
Relief rate
>99%
Timely response
Most common issues
01Problem with a purchase or transfer439
02Attempts to collect debt not owed436
03Incorrect information on your report412
04Managing an account285
05Problem getting a card or closing an account280
06Trouble using the card228
07Unexpected or other fees174
08Problem with fraud alerts or security freezes107
09Unable to get your credit report or credit score106
10Improper use of your report103
Top states filing
CA991TX290FL252GA171NJ168NY163PA105OH77IL76MA71
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Problem with a lender or other company charging your accountNY