Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemLA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Fiserv Finxact Core
3,615 real consumer complaints filed against Fiserv Finxact Core at the Consumer Financial Protection Bureau. 81 received relief from the company. 100% of responses were timely.
3,615
Complaints
40
Won monetary relief
2%
Relief rate
>99%
Timely response
Most common issues
- 01Problem with a purchase or transfer461
- 02Attempts to collect debt not owed444
- 03Incorrect information on your report437
- 04Problem getting a card or closing an account294
- 05Managing an account290
- 06Trouble using the card235
- 07Unexpected or other fees182
- 08Problem with fraud alerts or security freezes108
- 09Problem with a lender or other company charging your account106
- 10Unable to get your credit report or credit score106
Top states filing
CA1,028TX307FL264GA172NJ171NY164PA107IL80OH77MA73
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Checking or savings account· Problem with a lender or other company charging your accountNY
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem with a lender or other company charging your accountTX
Outcome: Closed with monetary reliefTimely response
Checking or savings account· Problem with a lender or other company charging your accountCA
Outcome: Closed with monetary reliefTimely response
Money transfer, virtual currency, or money service· Unauthorized transactions or other transaction problemOR
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Fiserv Finxact Core where the consumer chose to publish their narrative.
Checking or savings account· Managing an accountVA
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Managing, opening, or closing your mobile wallet accountTX
Outcome: In progressTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: In progressTimely response
Prepaid card· Problem getting a card or closing an accountCA
Outcome: Closed with explanationTimely response
Debt collection· Written notification about debtNE
Outcome: In progressTimely response
Debt collection· Attempts to collect debt not owedGA
Outcome: Closed with explanationTimely response
Debt collection· Attempts to collect debt not owedVA
Outcome: In progressTimely response
Prepaid card· Unexpected or other feesMA
Outcome: In progressTimely response
Debt collection· False statements or representationOR
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportMI
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportFL
Outcome: In progressTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountCA
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Prepaid card· Trouble using the cardCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportTX
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportFL
Outcome: In progressTimely response
Prepaid card· Problem with a purchase or transferNJ
Outcome: Closed with explanationTimely response
Prepaid card· Problem getting a card or closing an accountNJ
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportUT
Outcome: In progressTimely response
Checking or savings account· Problem with a lender or other company charging your accountCO
Outcome: In progressTimely response
Prepaid card· Unexpected or other feesTX
Outcome: Closed with explanationTimely response
Prepaid card· Unexpected or other feesSC
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Wrong amount charged or receivedTX
Outcome: Closed with explanationTimely response
Money transfer, virtual currency, or money service· Other service problemMO
Outcome: In progressTimely response
Prepaid card· Problem getting a card or closing an accountNY
Outcome: Closed with explanationTimely response
Prepaid card· Problem with a purchase or transferCA
Outcome: Closed with explanationTimely response
Same thing happen to you?
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