Vehicle loan or lease· Problems at the end of the loan or leaseCA
Outcome: Closed with monetary reliefTimely response
CFPB COMPLAINT DATABASE
Ford Motor Credit Co.
3,782 real consumer complaints filed against Ford Motor Credit Co. at the Consumer Financial Protection Bureau. 533 received relief from the company. 100% of responses were timely.
3,782
Complaints
193
Won monetary relief
14%
Relief rate
100%
Timely response
Most common issues
- 01Incorrect information on your report987
- 02Managing the loan or lease480
- 03Improper use of your report432
- 04Problems at the end of the loan or lease223
- 05Problem with a company's investigation into an existing problem195
- 06Problem with a credit reporting company's investigation into an existing problem187
- 07Getting a loan or lease173
- 08Attempts to collect debt not owed158
- 09Took or threatened to take negative or legal action151
- 10Struggling to pay your loan145
Top states filing
CA532FL442TX402NY267MI250GA196IL156PA133NJ128NC127
How others won relief
These complainants filed at the CFPB and the company refunded or credited money in response. The CFPB doesn't force outcomes, but it does force a response in 15 days.
Vehicle loan or lease· Incorrect information on your reportMI
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· RepossessionCA
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Managing the loan or leaseCA
Outcome: Closed with monetary reliefTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseCA
Outcome: Closed with monetary reliefTimely response
Recent complaints
The 30 most recent complaints against Ford Motor Credit Co. where the consumer chose to publish their narrative.
Credit reporting or other personal consumer reports· Improper use of your reportOK
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemGA
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leasePA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: In progressTimely response
Vehicle loan or lease· Getting a loan or leaseNV
Outcome: In progressTimely response
Vehicle loan or lease· Incorrect information on your reportTX
Outcome: In progressTimely response
Money transfer, virtual currency, or money service· Fraud or scamKY
Outcome: In progressTimely response
Vehicle loan or lease· Credit monitoring or identity theft protection servicesCA
Outcome: In progressTimely response
Debt collection· False statements or representationGA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportOK
Outcome: In progressTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseMI
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Credit monitoring or identity theft protection servicesTX
Outcome: In progressTimely response
Vehicle loan or lease· RepossessionPA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportCA
Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionVA
Outcome: In progressTimely response
Vehicle loan or lease· Managing the loan or leaseNY
Outcome: In progressTimely response
Vehicle loan or lease· Incorrect information on your reportPA
Outcome: In progressTimely response
Vehicle loan or lease· Getting a loan or leaseCO
Outcome: In progressTimely response
Vehicle loan or lease· RepossessionFL
Outcome: In progressTimely response
Debt collection· Took or threatened to take negative or legal actionVA
Outcome: In progressTimely response
Vehicle loan or lease· Managing the loan or leaseCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportCA
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportAL
Outcome: In progressTimely response
Vehicle loan or lease· Incorrect information on your reportFL
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Incorrect information on your reportIL
Outcome: In progressTimely response
Vehicle loan or lease· Getting a loan or leaseTX
Outcome: Closed with explanationTimely response
Credit reporting or other personal consumer reports· Problem with a company's investigation into an existing problemFL
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseNM
Outcome: In progressTimely response
Credit reporting or other personal consumer reports· Improper use of your reportNY
Outcome: Closed with explanationTimely response
Vehicle loan or lease· Problems at the end of the loan or leaseLA
Outcome: Closed with explanationTimely response
Same thing happen to you?
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